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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£76* Per night/room 17 Apr - 18 Apr

Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Room, 1 Single Bed (Modern)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Twin Room (With Sofa Bed)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Ibis 3 Lacs Neuchatel Hotel. During your stay, you'll be close to Latenium. Free WiFi in public areas, a bar and breakfast (surcharge) are available. Built in 1970, this 3-star hotel has 60 rooms on 1 floor. Free WiFi and deep-soaking bathtubs are available in all rooms.

  • All rooms offer deep-soaking bathtubs, LCD TVs and free toiletries
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front-desk safe and a meeting room
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 5-minute drive from Lake Biel and 12 minutes from Lac de Morat
  • Pets welcome for a fee

Ibis 3 Lacs Neuchatel Hotel ratings based on 25 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ibis 3 Lacs Neuchatel Hotel

Everyone (14) Couples (6) Family (5)
5 out of 5

Posted by on 13 Aug 2020

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Comment from Hotel Management

18 Aug 2020 by FC

Madame/Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour à ibis 3 Lacs Neuchâtel. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs Fatima / Réceptionniste Trois Lacs Gestion SA

5 out of 5

Posted by on 9 Aug 2020

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Comment from Hotel Management

11 Aug 2020 by fc

Madame / Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour à ibis 3 Lacs Neuchâtel. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame / Monsieur, en l’expression de nos sentiments les meilleurs Fatima / Réceptionniste Trois Lacs Gestion SA

4 out of 5

Posted by on 3 Aug 2020

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Comment from Hotel Management

11 Aug 2020 by fc

Madame / Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour à ibis 3 Lacs Neuchâtel. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/Monsieur, en l’expression de nos sentiments les meilleurs Fatima / Réceptionniste Trois Lacs Gestion SA

3 out of 5
Miserable Erreichbarkeit mit dem ÖV Abends. Mussten über eine halbe Stunde über Feldwege zur Unterkunft laufen...

Posted by on 2 Aug 2020

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Comment from Hotel Management

11 Aug 2020 by LAC

Sehr geehrter Herr / Sehr geehrte Frau, wir danken Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt im ibis 3 Lacs Neuchâtel die Zeit genommen haben, uns zu schreiben, und bedauern zutiefst, dass die erbrachten Serviceleistungen Ihren Erwartungen nicht entsprochen haben. Für die entstandenen Unannehmlichkeiten bitten wir Sie vielmals um Entschuldigung. Die Hotels der Marke Ibis setzen alles daran, um Ihnen bei jedem Ihrer Aufenthalte eine optimale Servicequalität anzubieten. Ihre Meinung ist für uns daher von größtem Interesse. Darüber hinaus dürfen wir Ihnen versichern, dass die notwendigen Maßnahmen ergriffen werden, um die Qualität der benannten Serviceleistungen nachhaltig zu verbessern. Haben Sie nochmals vielen Dank für Ihre Anmerkungen. Wir hoffen, Ihr Vertrauen bei einer Ihrer nächsten Übernachtungen wiederzugewinnen, und würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Laurent CEREDA Operations Manager Trois Lacs Gestion SA

4 out of 5
Super ist der kleine Pool und die schöne Aussenanlage.

Posted by on 27 Jul 2020

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Comment from Hotel Management

27 Jul 2020 by GA

Sehr Geeherte Kunde, Vielen Dank für Ihre Freundliche Bewertung Mit Freundlichen Grüssen

4 out of 5

Posted by on 13 Jun 2020

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Comment from Hotel Management

14 Jun 2020 by GA

Dear Guest, Thanks for your review. Hope to see you soon. With Kind Regards

4 out of 5
Wir waren schon öfters in dieser Unterkunft und sind bis heute immer sehr zufrieden gewesen!

Posted by on 12 Mar 2020

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Comment from Hotel Management

13 Mar 2020 by GA

Sehr geehrter Gast, wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis 3 Lacs Neuchâtel. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen

4 out of 5

Posted by on 15 Feb 2020

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Comment from Hotel Management

15 Feb 2020 by GA

Dear Guest, Thanks for your kind review. Kind Regards

4 out of 5
Wir sind fast "Dauerkunden" im Ibis und sind noch nie enttäuscht worden. Bei weiteren Aufenthalten in Ins werden wir das Ibis in Thielle weiterhin berücksichtigen! -

Posted by on 22 Dec 2019

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Comment from Hotel Management

31 Dec 2019 by FC

Sehr geehrter Herr // Sehr geehrte Frau wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis 3 Lacs Neuchâtel. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Fatima / Réceptionniste Trois Lacs Gestion SA

4 out of 5
Grosse, helle und renovierte Zimmer! Sehr hellhörig richtung Hotelflur! Grosser Parkplatz vor dem Hotel und gute Erreichbarkeit.

Posted by on 16 Dec 2019

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Comment from Hotel Management

19 Dec 2019 by GA

Sehr geehrter Gast, wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis 3 Lacs Neuchâtel. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Giuseppe APICE Operations Manager Trois Lacs Gestion SA

About the Ibis 3 Lacs Neuchatel Hotel

Location Le Verger 1, La Tene, NE 2075

Renovations + Closures

The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A seasonal outdoor pool, a terrace, and a garden are also featured at the eco-friendly Ibis 3 Lacs Neuchatel Hotel. This 3-star La Tene hotel is smoke free.

  • 1 floor
  • 60 guestrooms or units
  • Built in 1970
  • Bar or lounge
  • Deli
  • 1 conference room
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

RV, bus, truck parking

Transport

  • Airport: Marco Polo Airport (VCE) (638.5 km / 396.7 mi)
  • Train station: Ins Station (7.9 km / 4.9 mi)

Room Amenities

Ibis 3 Lacs Neuchatel Hotel offers 60 forms of accommodation with a hairdryer and free toiletries. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in January 2015.

  • Deep-soaking tub
  • LCD television
  • Satellite channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: CHF 20 per pet, per day

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast.

  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 16 for adults and CHF 8 for children (approximately)
  • Pet fee: CHF 20 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ibis 3 Lacs Neuchatel Hotel
  • Ibis 3 Lacs Hotel
  • Ibis 3 Lacs
  • Ibis 3 Lacs Neuchatel
  • Ibis 3 Lacs Neuchatel
  • Ibis 3 Lacs Neuchatel Hotel Hotel
  • Ibis 3 Lacs Neuchatel Hotel La Tene
  • Ibis 3 Lacs Neuchatel Hotel Hotel La Tene

You should know

  • The seasonal pool will open in June and close in September.
  • Pool access available from 9:00 AM to 8:30 PM

Awards & Affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

  • UNESCO Sustainable Tourism Pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.