29 Jun 2021 by Silvana Pombo, General Manager
Dear Guest, Thank you for choosing the Cascade Wellness Resort for your recent holidays in Lagos and for taking the time to share your experience towards our services. We are happy to read that you enjoyed our Resort and location! However, we are really sorry to read that your were bothered by the noise of our chairs. We have already forwarded your comments to our team in order to find a proper solution. We look forward to welcoming you again soon. Best regards, Silvana Pombo General Manager
22 Sep 2019 by Silvana Pombo
Dear Guest, First off all, we would like to thank you for informing us how your stay was, your feedback is very important for us. We are sorry that we did not meet your expectations during your stay. In fact, your suggestions were taken into account so that we may refine that mentioned details in the accommodation. It will be a true pleasure to welcome you back in the future. Best regards, Silvana Pombo General Manager
27 Jul 2019 by Cascade Wellness Resort, Hotel Management
Dear Guest, Thank you very much for sharing your experience at Cascade Wellness Resort. We are very happy to read that you enjoyed our Resort and location! It would be a pleasure to welcome you again in a near future. Kind regards, Silvana Pombo General Manager
24 May 2019 by Silvana Pombo
Dear Guest, Thank you for kindly sharing your feedback following your holiday with us. It would be a pleasure to welcome you again in a near future. Kind regards, Silvana Pombo General Manager
The following facilities are closed seasonally each year. They will be closed from 11 May to 31 December:
Cascade Wellness Resort offers its guests a full-service spa, 3 outdoor swimming pools, outdoor tennis courts, and a spa tub. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Event space at this hotel measures 1755 square feet (163 square metres). A kids' pool, a seasonal outdoor pool, and a fitness centre are also featured at the luxury Cascade Wellness Resort. An airport shuttle (available on request) is available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Lagos hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Cascade Wellness Resort offers 166 forms of air-conditioned accommodation with a safe and coffee/tea makers. This individually decorated and furnished accommodation has separate living rooms. Beds feature down comforters. 40-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
The hotel hosts a free manager's reception daily.
The Gastropub – Overlooking the ocean and pool, this brasserie specialises in Mediterranean cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Senses Restaurant – Overlooking the ocean and pool, this fine-dining restaurant specialises in international cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Mundi Restaurant – This poolside buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
The Lighthouse Bar – Overlooking the ocean and pool, this rooftop bar specialises in Modern European cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Sandybay – This poolside pub only serves light fare. Open daily.
24-hour room service is available.
3 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include outdoor tennis courts, a spa tub, a sauna and a fitness centre.
Guests aged under 16 years old are not allowed in the health club or fitness facility.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 9:00 AM - 6:00 PM. If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
For apartment bookings, check-in time is 4 PM and check-out time is 11 AM. For all other room types, check-in is 2 PM and check-out is noon.
The front desk at this property is open daily from 9:00 AM - 6:00 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.