7 Nov 2018 by Jeff
Thanks for the feedback! The hotel staff and management really appreciate you taking the time to write this. We are sorry for the failure in our service expectation as this is very much unlike us. We will watch our behaviour especially at the front desk. I assure you that this failure will not repeat itself.
Welcome Centre & Hotels offers its guests an outdoor pool, an outdoor tennis court, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. Public spaces have free WiFi. You'll find a 24-hour business centre on site. Event space at this hotel measures 2500 square feet (232 square metres) and includes conference rooms. A rooftop terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Welcome Centre & Hotels. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 4-star Lagos hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Long-term parking (surcharge) , Free self parking , RV, bus, truck parking
Welcome Centre & Hotels offers 80 forms of accommodation with a safe and complimentary bottles of water. Beds feature down comforters and premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers. This Lagos hotel provides complimentary wireless Internet access. 18-inch Flat-screen televisions come with premium cable channels. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy breakfast daily from 7:00 AM to 9:30 AM.
Welcome Centre & Hotels has a restaurant serving breakfast, lunch and dinner.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and debit cards. Cash is not accepted.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.