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3.8 out of 5

"Excellent facilities, staff were friendly, beds were comfy, no complaints " More

By a verified traveller on Sat 11 Dec 2021

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Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£53* Per night/room 4 Feb - 5 Feb

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Accessible (Wheelchair)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds, Accessible

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Holiday Inn Lancaster, an IHG Hotel. During your stay, you'll be within walking distance of Lune Aqueduct. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa. This 4-star hotel has 156 rooms over 3 floors. This property offers pet-friendly amenities, such as food and water bowls. All rooms offer free WiFi and flat-screen TVs.

  • Air-conditioned rooms with flat-screen TVs, room service and coffee makers
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy British cuisine while dining at Traders Bar
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with facials, manicures and pedicures or massages at Spirit Health Club
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym, a sauna and a playground
  • Guests really like the accommodation for the overall comfort and cleanliness
  • 14 minutes on foot from Lune Aqueduct and a 2-minute drive from The Centre at Halton
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Holiday Inn Lancaster, an IHG Hotel ratings based on 9 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Lancaster, an IHG Hotel

Everyone (6) Couples (1) Family (4)
5 out of 5
Excellent facilities, staff were friendly, beds were comfy, no complaints

Posted by on 11 Dec 2021

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4 out of 5

Posted by on 10 Jul 2021

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4 out of 5

Posted by on 2 Oct 2020

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3 out of 5
Main course meal and 1drink each for 2 people overpriced at £42. Room clean but air conditioner not working properly. Only 2 tiny milks provided. Half a toilet roll which ran out as stay was for 2 nights. Breakfast first day a disappointment better on 2nd morning.

Posted by , from Arbroath on 30 Jul 2020

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4 out of 5

Posted by on 26 Jan 2020

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4 out of 5
Liked pool/sauna/jacuzzi Did not like floor being mopped at morning peak time.when guest may check out or go for breakfast.

Posted by on 16 Jan 2020

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1 out of 5
Ideal for visit to Lancaster, so location was good, staff friendly. Room was terrible. Soaking wet carpet outside bathroom door, and if that was an executive room, I'd hate to see a standard room. Awful.Door was almost impossible to open as it kept jamming shut. Just awful.

Posted by on 21 Jul 2019

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4 out of 5

Posted by on 7 Mar 2019

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5 out of 5
Really friendly staff ideal location. Clean room. Good breakfast choice ideal value for money

Posted by on 24 Aug 2018

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About the Holiday Inn Lancaster, an IHG Hotel

Location Caton Road, Lancaster, England LA1 3RA

Property Features

Holiday Inn Lancaster, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There's an onsite business centre. Event space at this hotel measures 215 square feet (20 square metres) and includes conference centres. A sauna, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn Lancaster, an IHG Hotel. Free self parking is available. This 4-star Lancaster hotel is smoke free.

  • 1 building
  • 156 guestrooms or units
  • 3 levels
  • 215 sq ft of conference space
  • 20 sq. m of conference space
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Newspapers for purchase
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Lancaster Station (4.3 km / 2.7 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Lancaster, an IHG Hotel offers 156 forms of accommodation with a safe and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers. This Lancaster hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Pillow options
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 7:30 AM to 9:30 AM.

Traders Bar – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spirit Health Club. Services include facials and manicures and pedicures. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Manicures and pedicures
  • Facial treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 14.95 per person (approximately)
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Lancaster
  • Holiday Inn Lancaster
  • Lancaster Holiday Inn
  • Holiday Inn Express Lancaster-Rockvale Outlets Hotel Lancaster
  • Holiday Inn Lancaster Hotel
  • Holiday Inn Lancaster Hotel Lancaster
  • Holiday Lancaster
  • Holiday Inn Lancaster
  • Holiday Inn Lancaster, An Ihg
  • Holiday Inn Lancaster an IHG Hotel
  • Holiday Inn Lancaster, an IHG Hotel Hotel
  • Holiday Inn Lancaster, an IHG Hotel Lancaster
  • Holiday Inn Lancaster, an IHG Hotel Hotel Lancaster

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.