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Superior Suite (Junior)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Penthouse (Suite COCO)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Penthouse (Suite Liebhauser)

Bed Count 2 King Beds Maximum Occupancy 6 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Classic Suite (Junior)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Hotel Zhero - Ischgl/Kappl. During your stay, you'll be close to High-Bike Testcenter Paznaun. Features include free WiFi in public areas and a free area shuttle, plus a full-service spa. Built in 2012, this 5-star hotel has 79 rooms over 5 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • All rooms offer separate sitting areas, 24-hour room service and flat-screen TVs
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with massages at the spa
  • Services include babysitting, supervised activities for kids and dry cleaning/laundry
  • On-site recreation includes tennis courts, a fitness centre and a sauna
  • Guests speak favourably about the bar and the helpful staff
  • 7 minutes by car from High-Bike Testcenter Paznaun and 8 minutes from Silvretta Cable Car
  • Free local-area and ski shuttle service
  • Pets welcome for a fee (restrictions apply)

Hotel Zhero - Ischgl/Kappl ratings based on 5 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Zhero - Ischgl/Kappl

Everyone (5)
5 out of 5

Posted by on 23 Apr 2019

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5 out of 5

Posted by on 14 Jan 2020

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4 out of 5

Posted by on 7 Dec 2019

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Comment from Hotel Management

11 Dec 2019 by Peggy from the Zhero team

Dear Anonymous, thank you for your review. Please be so kind and tell us what are the reasons to deduct one point. Only with a information we can constantly improve. Thank you for your response! Kind regards

5 out of 5
Hübsche Einrichtung (alles sehr dunkel und edel) und sehr freundliches Personal.

Posted by , from bern on 6 Feb 2019

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5 out of 5

Wochenende

Tolles Wochenende gehabt. Das Personal war extrem kundenorientiert und hilfsbereit. Wir kommen sicher wieder.

Posted by , from Bern on 28 Nov 2017

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Comment from Hotel Management

8 Dec 2017 by Susana (Rezeption/ Reservierung)

Vielen lieben Dank für Ihre nette Bewertung, worüber wir uns sehr gefreut haben. Wir würden uns sehr freuen, Sie bald wieder in unserem Hause herzlich begrüssen und verwöhnen zu dürfen

About the Hotel Zhero - Ischgl/Kappl

Location Wiese 687, Kappl, Tirol 6555

Renovations + Closures

The property is closed between 01 May and 27 November.

Property Features

Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Conveniences like ski storage, ski passes and shopping on site allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar. There's a restaurant on site, as well as a snack bar/deli. WiFi is free in public spaces. This luxury hotel also offers a sauna and a fitness centre. For a fee, parking is available. This 5-star Kappl hotel is smoke free.

  • 79 guestrooms or units
  • 5 levels
  • Built in 2012
  • Dining venue
  • Bar or lounge
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers for purchase
  • Fireplace in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Innsbruck (INN-Kranebitten) (92.2 km / 57.3 mi)
  • Property shuttles: Free area shuttle and ski shuttle; airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Zhero - Ischgl/Kappl offers 79 forms of accommodation with minibars and a safe. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. This Kappl hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control (heating)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 11:00 AM.

The Saint – This fine-dining restaurant serves breakfast and dinner. Reservations are required.

Minotti Lounge – This bar serves lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Sledding nearby
  • Snowboarding nearby
  • Ski lessons available nearby
  • Mountain biking nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Ice skating on site
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:30 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 25 per pet, per night
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a smoke detector and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 28 for adults and EUR 14 for children (approximately)
  • Airport shuttle fee: EUR 175 per vehicle (one-way)
  • Self-parking fee: EUR 16 per night (in/out privileges)
  • Pet fee: EUR 25 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Zhero
  • Hotel Zhero Ischgl
  • Hotel Zhero Ischgl Kappl
  • Zhero Hotel
  • Zhero Ischgl
  • Zhero Ischgl Kappl
  • Hotel Zhero Ischgl/Kappl Kappl
  • Hotel Zhero Ischgl/Kappl
  • Zhero Ischgl/Kappl Kappl
  • Zhero Ischgl/Kappl
  • Zhero Ischgl Kappl Kappl
  • Hotel Zhero - Ischgl/Kappl Hotel
  • Hotel Zhero - Ischgl/Kappl Kappl
  • Hotel Zhero - Ischgl/Kappl Hotel Kappl

You should know

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.