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"Wifi doesnt work in the deluxe room 2nd floor we stayed at. Staff was way over attentive that is seems unreal deserts on displayed in the glass car ... " More

By a verified traveller on Wed 09 May 2018

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Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max
£74* Per night/room 16 Aug - 17 Aug

Deluxe Poolside with Private Balcony

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Premiere Deluxe Poolside

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

2-Bedroom Seafront Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Hotel Description

Our customers tell us that they can't get enough of the nice bathrooms at Costabella Tropical Beach Hotel. During your stay, you'll be close to Magellan Shrine. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.

  • Free Wi-Fi in some public areas
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a poolside bar and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach, a gym and kayaking
  • Guests speak favourably about the beach and the helpful staff
  • 9.9 miles (15.9 km) from SM City Cebu and 10.7 miles (17.3 km) from Ayala Center
  • Airport shuttle service available for a fee

Costabella Tropical Beach Hotel ratings based on 5 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Costabella Tropical Beach Hotel

Everyone (4) Couples (1)
3 out of 5
Wifi doesnt work in the deluxe room 2nd floor we stayed at. Staff was way over attentive that is seems unreal deserts on displayed in the glass carbinet during breakfast was at extra cost though sign was not clear until the bill came free 1 hour bike to use is great so you can cycle out and explore the local markets and streets

Posted by on 9 May 2018

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Comment from Hotel Management

15 May 2018 by MARCOMM

Dear Valued Guest, Thank you for choosing us. We pride ourselves with a team that genuinely cares for our guests. To us, nothing sounds sweeter than a contented guest. Everything that is on the breakfast buffet table is considered part of the buffet. The glass cabinet at La Marina Restaurant where desserts are displayed is not part of the buffet, and our apologies if the Team failed to make this clear with you. WiFi is always best accessed in public areas. It will be nice to see you back again. Sincerely, Your Costabella Family

4 out of 5

Loved all except the main meals

I spent 14 nights here and on arrival the staff were excellent! We were served free cold drinks whilst we waited for our room to be ready for check in time, and a fan was put near us to keep us cool. I can't praise the staff enough as they were excellent! If we wanted anything they would be there to help straight away, both in the restaurants and around the grounds. The 2 swimming pools were very nice, and the beach was filled with comfortable seats, some that kept you in the shade. The facilities were very nice and also safe. Although the buffet breakfasts were always good I felt that the main meals let the hotel down. I must stress that I don't like fish meals much so I never tried them, but the other meals could be improved on. I tried some food I knew and the spaghetti bolognaise was swimming in gravy, the southern fried chicken was served with mainly bony chicken, and a small pot of gravy which had skin on top (The fries were nice though). I decided to order a Hawiian pizza from room service after that, and the base was very thin, and the topping included about 4 pieces of pineapple. We decided to travel to Cebu for restaurants in the end, and although the Ayala Mall was at least an hour away by taxi, the taxis were cheap and air conditioned. I sound like a moaner, but apart from the food I would thoroughly recommend this hotel. It was very pretty, and the staff were superb.

Posted by on 7 Mar 2016

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4 out of 5
Nahe beim Flughafen gelegen. Ruhig Lage, Meer bei Flut schön, bei Ebbe etwas weniger.

Posted by , from Oberuzwil Schweiz on 15 Nov 2018

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Comment from Hotel Management

20 Nov 2018 by Marcomm

Dear Werner, Thank you for making your holiday with us. It is nice how you highlighted the things that you enjoyed about us. We look forward to welcoming you back soon! Sincerely, Your Costabella Family

3 out of 5
Construction works in the neighborhood. The view on a wall out of the window.

Posted by on 22 Dec 2017

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Comment from Hotel Management

24 Dec 2017 by Your Costabella Family

Dear Valued Guest, Thank you for choosing to stay with us for the holiday. Your concerns about our neighboring property is well noted. Please do not hesitate to keep in touch should you want to further elaborate on this so that we can bring it to their attention. We hope to have you back again in Costabella. Sincerely,

1 out of 5

Überteuert und abzocke

Alles 3 -4 mal teurer als sonst wo !!! Alles wird noch extra verrechnet! Gibt nur überteuertes und ungeniessbares essen !

Posted by , from bern on 9 May 2017

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About the Costabella Tropical Beach Hotel

Location Buyong, Lapu-Lapu, Cebu 6015

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)

Property Features

Step outside to unwind on the white sand beach. At Costabella Tropical Beach Hotel, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a fitness centre, a garden and a terrace. Free self parking is available. Smoking is allowed in designated areas at this 3-star Lapu-Lapu resort.

  • 156 guestrooms or units
  • 2 dining venues
  • Built in 1981
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Costabella Tropical Beach Hotel offers 156 air-conditioned accommodations with minibars and a safe. Televisions come with cable channels. Bathrooms include bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Electric kettle
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10 AM.

Costabella Tropical Beach Hotel has 2 restaurants on site.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a private beach and a waterslide. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Bicycle rentals nearby
  • Boat tours on site
  • Scuba diving on site
  • Kayaking on site
  • Waterskiing on site
  • Water sports equipment
  • Parasailing on site

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages.

The spa is open daily.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Additional fees apply to children 10 years old and below for breakfast when sharing existing bedding.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Costabella Tropical Beach Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.
  • Rollaway/extra beds are available for PHP 2700.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Noise-free rooms not guaranteed
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Carbon monoxide detector
  • LGBTQ friendly
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: PHP 4700
  • New Year's Eve (31 December) Gala Dinner per child: PHP 2350 (from 4 to 10 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: PHP 800 per person (approximately)
  • Airport shuttle fee: PHP 1275 per vehicle (one-way, maximum occupancy 8)
  • Rollaway bed fee: PHP 2700.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Costabella
  • Costabella Beach
  • Costabella Beach Hotel
  • Costabella Hotel
  • Costabella Tropical
  • Costabella Tropical Beach
  • Costabella Tropical Beach Hotel
  • Costabella Tropical Beach Hotel Lapu Lapu
  • Costabella Tropical Beach Lapu Lapu
  • Hotel Costabella
  • Costabella Tropical Beach Hotel Lapu-Lapu
  • Costabella Tropical Beach Lapu-Lapu
  • Costabella Tropical Lapu Lapu
  • Costabella Tropical Beach Hotel Resort
  • Costabella Tropical Beach Hotel Lapu-Lapu
  • Costabella Tropical Beach Hotel Resort Lapu-Lapu

You should know

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.