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"Nice design hotel with nice staff . The only thing that we didn’t like is that we book room with double bed and there were 2 singles . When we ask for ... " More

By a verified traveller on Wed 12 Feb 2020

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Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£54* Per night/room 31 Jan - 1 Feb

Standard Room, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Club Room (Silken)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Basic Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Club Room, Sea View (Silken)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Room, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Silken Saaj Las Palmas. During your stay, you're just a quick walk from Gran Canaria Marina. Features include free WiFi in public areas, plus a restaurant and a bar. This 4-star hotel has 70 rooms. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with flat-screen TVs, room service (during limited hours) and rainfall showerheads
  • Free WiFi
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • Guests like the accommodation for the cleanliness, spaciousness and overall comfort
  • Within a 15-minute walk of Gran Canaria Marina and Santa Catalina Park

Hotel Silken Saaj Las Palmas ratings based on 4 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Silken Saaj Las Palmas

Everyone (1) Couples (2) Family (1)
3 out of 5
Nice design hotel with nice staff . The only thing that we didn’t like is that we book room with double bed and there were 2 singles . When we ask for double they give us a tiny dark room

Posted by , from London on 12 Feb 2020

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2 out of 5
Pidin paljon henkilökunnan palvelu alttiudesta ja ystävällisyydestä. En yhtään pitänyt hotellin aivan liian suuresta pyrkimyksestä teknisillä kikkailulla mm suihkutiloissa ja huoneiden varustamisella pienillä kosketusnäytöillä joista piti esim säädellä huoneen varlaistusta ja ilmastointia. Hotellin huoneitten ja muittenkin tilojojen värityksestä vain mustalla ja valkoisella. Suurin pettymys oli päivällis ruokailun saanti ja taso. Ruokailua joka ilmoitettin hotelli TVssä ei ollut lainkaan ja hätäisesti improvisoitu päivälllinen oli surkea eikä lainkaan 4 tähden hotellin tasoa.

Posted by on 23 Jan 2020

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3 out of 5
Das Zimmer warals Standardzimmer OK, für zwei Nächte. Den/einen Kleiderschrank haben wir auch nach längerem Suchen nicht gefunden. Das Frühstück war sehr gut. Für Kurzaufenthalt (1- 2 Nächte) rechte passabel - für längeren Ferienurlaub nicht genügend. Hell und sonnig war das Zimmer nicht - Fenster zu einem Lichtschacht!

Posted by on 19 Jan 2020

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4 out of 5
Freundliches Personal, gute Lage und gutes Frühstücksbuffet

Posted by on 8 Mar 2019

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Comment from Hotel Management

13 Mar 2019 by Guest Relations - Silken SAAJ Las Palmas

Dear Guest, Thank you very much for choosing us and for sharing your experience by giving us such a high rating. We are glad to now our team, facilities and breakfast made you enjoy your experience with us even more. We will be delighted to welcome you any time you wish, do not hesitate to let us know if we can help you in anything in the future. Regards, Guest Relations - Silken SAAJ Las Palmas

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. Public spaces have free WiFi. Event space at this hotel measures 678 square feet (63 square metres) and includes conference rooms. A terrace, multilingual staff, and concierge services are also featured at the business-friendly Hotel Silken Saaj Las Palmas. This 4-star Las Palmas de Gran Canaria hotel is smoke free.

  • 70 guestrooms or units
  • 678 sq ft of conference space
  • 63 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Hotel Silken Saaj Las Palmas offers 70 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. 43-inch Flat-screen televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Bathrooms are partially open
  • Separate bedroom
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.

Hotel Silken Saaj Las Palmas has a restaurant on site.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts credit cards, debit cards and cash

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts credit cards, debit cards and cash. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless checkout is available. Individually wrapped food options are available through room service. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings. The property affirms that it follows the sanitisation practices of the Measures to reduce infection (Spain) guidelines. The property affirms that it adheres to the Ecolab (third-party expert - Global) sanitisation guidelines.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wear personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Measures to reduce infection (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 16 for adults and EUR 16 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Silken Saaj Las Palmas Las Palmas de Gran Canaria
  • Silken Saaj Las Palmas Las Palmas de Gran Canaria
  • Silken Saaj Las Palmas
  • Silken Saaj Las Palmas
  • Hotel Silken Saaj Las Palmas Hotel
  • Hotel Silken Saaj Las Palmas Las Palmas de Gran Canaria
  • Hotel Silken Saaj Las Palmas Hotel Las Palmas de Gran Canaria

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.