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28 Feb 2020 by Hector Cárdenes - Receptionist
Thank you very much for leaving your opinion about us and scoring us, we hope you have us for future stays, regarding your suggestion we will take note of it by sending it to the appropriate department to assess it carefully. Greetings. Héctor Cárdenes - Reception Department
8 Jan 2020 by Saskia del Toro
Estimado cliente, Muchas gracias por su puntuación, esperamos verle muy pronto de nuevo en nuestro hotel. Que tenga un feliz año. Saludos
The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
LEMON & SOUL LAS PALMAS offers its guests a rooftop terrace, tour or ticket assistance, and complimentary newspapers in the lobby. WiFi is free in public spaces. LEMON & SOUL LAS PALMAS also features a television in common area and a lift. This 3-star Las Palmas de Gran Canaria hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
LEMON & SOUL LAS PALMAS offers 71 forms of air-conditioned accommodation with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries. This Las Palmas de Gran Canaria hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:30 AM.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless checkout is available. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
