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3.8 out of 5

"Great property, exactly as described and we knew what we were getting because we have stayed at Diamond resorts before. Make sure you understand the ... " More

By a verified traveller on Sun 21 Apr 2019

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Standard Villa, 1 King Bed with Sofa bed, Non Smoking, Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max
£47* Per night/room 29 Nov - 30 Nov

Penthouse, 2 Bedrooms, Non Smoking, Jetted Tub (Kitchen)

Bed Count 2 King Beds Maximum Occupancy 6 Max

Standard Villa, 2 Bedrooms, Non Smoking, Kitchen

Bed Count 1 King Bed Maximum Occupancy 6 Max

Hotel Description

Our customers tell us that they can't get enough of the quiet aparthotels at Cancun Resort by Diamond Resorts. During your stay, you'll be within walking distance of Las Vegas South Premium Outlets. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa. This 3-star aparthotel has 440 aparthotels. Each apartment offers free WiFi and a kitchen.

  • Each apartment offers a kitchen, a balcony and a living room
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Splash around at the waterslide or swim in the outdoor pool
  • Treat yourself to massages at The Spa at Cancun Resort
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort, low noise level and comfy beds
  • 6 minutes by car from Welcome to Fabulous Las Vegas Sign and 7 minutes from T-Mobile Arena

Cancun Resort by Diamond Resorts ratings based on 6 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Cancun Resort by Diamond Resorts

Everyone (3) Family (3)
5 out of 5
Great property, exactly as described and we knew what we were getting because we have stayed at Diamond resorts before. Make sure you understand the resort fee will be with tax added.

Posted by on 21 Apr 2019

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Comment from Hotel Management

27 Apr 2019 by -TW

Thanks for your feedback! Hope to see you again!

2 out of 5

Rude Staff .Exorbitant resort fees

Pros: pool
Very rude staff, they will not even give you the time of day ,Pestered with people trying too sell timeshare Asked why pay resort fees as this is normally charged in Casinos ,I explained that I have stayed in Hilton hotels in Vagas and never charged extra resort fees and this is not a casino ,

Posted by on 17 May 2018

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3 out of 5
Wifi is a big problem , upper rooms .bad connection and limited access.. Max 2 devices at the same time.super if you travel as a family with two kids .. A total joke according to a resort fee of 30$ plus Tax. Made a complaint at the front desk.but did not even get a response or a compensation...

Posted by on 5 Sep 2019

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Comment from Hotel Management

6 Sep 2019 by HN

Thank you for the review. We will keep your comments in mind when making improvements to our resort and will circulate your feedback with our team.

4 out of 5
Piscine genial chambre tres bien seul bemol la wifi un peu faible

Posted by on 1 Jun 2019

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Comment from Hotel Management

7 Jun 2019 by Nicole

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

5 out of 5
Excellent hôtel, très bel environnement, grande piscine chauffée avec cascade d'un coté et toboggans de l'autre, entouré de palmiers et de larges plages équipée de transats et de spas ultra chauds et relaxants.

Posted by , from Draguignan, Var, France on 1 Apr 2019

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Comment from Hotel Management

30 Apr 2019 by -TW

Merci pour vos commentaires! J’espère vous revoir!

4 out of 5

excellent sejour

il y a piscine , spa, repas, transporte : bus etc...

Posted by on 10 Apr 2015

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About the Cancun Resort by Diamond Resorts

Location 8335 Las Vegas Blvd S, Las Vegas, NV 89123

Renovations + Closures

The following facilities or services will be unavailable from November 1 2021 to April 1 2022 (dates subject to change):

  • One of the swimming pools

The following facilities are closed seasonally each year. They will be closed from 1 November to 1 April:

  • One of the swimming pools

Property Features

Cancun Resort by Diamond Resorts offers its guests a full-service spa, a waterslide, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. WiFi is free in public spaces. You'll find a business centre on site. A hot tub, a fitness centre, and tour/ticket assistance are also featured at the eco-friendly Cancun Resort by Diamond Resorts. Limited free parking is available on a first-come, first-served basis. This 3-star Las Vegas aparthotel is smoke free.

  • 440 guestrooms or units
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Waterslide
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Arcade/game room
  • Separate dining area
  • Full-sized fridge/freezer
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Cancun Resort by Diamond Resorts offers 440 forms of accommodation with a safe and coffee/tea makers. Rooms open to balconies. This accommodation offers separate living rooms. Accommodation at this 3-star aparthotel has kitchens with full-sized fridge/freezers, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. 43-inch Flat-screen televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on request.

  • In-room kitchen
  • Private balcony
  • Dining room
  • Living room
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Fridge (full size)
  • Microwave
  • Oven
  • Coffee maker
  • Kitchenware
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (on request)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Climate control
  • Ceiling fan

Food & Drink

Cancun Resort by Diamond Resorts has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a waterslide and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Casino nearby
  • Golfing nearby

Spa Services

The Spa at Cancun Resort has 2 treatment rooms. Services include massages.

The spa is open daily.

  • Number of treatment rooms 2
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:30 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:30 AM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property’s resort fee includes WiFi access for up to 2 devices in 1-bedroom room types or 4 devices in 2-bedroom room types. Up to 2 additional devices may be added for USD 5.95-8.90 per night.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express and Discover; cash is not accepted

On-site parties or group events are strictly prohibited

Long-term renters welcome

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. On-site parties or group events are strictly prohibited. Long-term renters welcome.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; masks are required in public areas. Contactless checkout is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA), Safe Travels (WTTC - Global) and Sanitary Protocol (UNPLV - France).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Sanitary Protocol (UNPLV - France)
  • Long-term renters welcome
  • Staff wear personal protective equipment
  • Property follows sanitisation practices of SafeHome (VRMA - USA)
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay
  • Resort fee: USD 36.10 per accommodation, per night

The resort fee includes:

  • Pool access
  • Hot tub access
  • Fitness centre access
  • Children's club/arcade access
  • Business centre/computer access
  • Internet access
  • Phone calls
  • In-room coffee

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Cancun Resort
  • Cancun Resort Condo Las Vegas
  • Cancun Resort Las Vegas
  • Resort Cancun
  • Cancun Resort Diamond Resorts Las Vegas
  • Cancun Resort Diamond Resorts
  • Cancun Diamond Resorts Las Vegas
  • Cancun Diamond Resorts
  • Cancun By Diamond Resorts
  • Cancun Resort by Diamond Resorts Las Vegas
  • Cancun Resort by Diamond Resorts Aparthotel
  • Cancun Resort by Diamond Resorts Aparthotel Las Vegas

You should know

  • The seasonal pool will open on 01 November and close on 01 April.
  • Pool access available from 9:00 AM to 5:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi has a 2-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green/Sustainable Property
This property participates in Audubon, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.