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3.7 out of 5

"I was told that I had a $15 food credit after I had checked out and examined the bill realized that it hadn't been deducted even though it was confirm ... " More

By a verified traveller on Sun 27 Mar 2022

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Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
£40* Per night/room 12 Dec - 13 Dec

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Strip View 1 King Bed Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Strip View 2 Queen Beds Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they enjoy The Orleans Hotel & Casino's proximity to the airport. During your stay, you're just a quick walk from Orleans Arena. Free valet parking, 10 restaurants and 4 bars are available.

  • Free valet parking and self-parking
  • Drinking and dining options include 10 restaurants, a coffee shop, a poolside bar and 4 bars/lounges
  • Take a swim in the outdoor pool or soak in the spa tub
  • Treat yourself to hot stone massages, body wraps or body scrubs at The Spa Orleans
  • Services include tour or ticket assistance, a porter and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Just a 4-minute drive from Casino at Luxor Las Vegas and a few minutes from Bellagio Casino

The Orleans Hotel & Casino ratings based on 6 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Orleans Hotel & Casino

Everyone (5) Couples (1)
1 out of 5
Black stuff in bathroom sink 4 mornings of my stay. Very noisy AC system woke me up in the night. No longer has a free bus transfer to Strip even though still mentioned on excessive Resort Fee.

Posted by on 24 Jun 2022

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Comment from Hotel Management

24 Jun 2022 by The Orleans Hotel & Casino

Hello Michael, Guest satisfaction is a top priority and we are disappointed to know that we did not achieve this during your recent visit. Please get in touch with us directly through our official property website so we can learn more about your experience.

4 out of 5
I was told that I had a $15 food credit after I had checked out and examined the bill realized that it hadn't been deducted even though it was confirmed at check in , would like other guests to be aware of this scam.

Posted by on 27 Mar 2022

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Comment from Hotel Management

29 Mar 2022 by The Orleans Hotel & Casino

Hello Chris, Thanks for your feedback and for taking the time to leave us a rating. Your input is very valuable to us, and we're glad to see that you had a great experience during your recent visit.

3 out of 5

Posted by on 26 Aug 2022

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4 out of 5
Personnel à l'coute et très sympathique. A mon arrivée, la salle de bains n'était pas propre et un évier était bouché de ... poils. Il sont immédiatement réagi et à mon retour dans la chambre tout était nettoyé

Posted by , from Cottens on 8 Aug 2022

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Comment from Hotel Management

8 Aug 2022 by The Orleans Hotel & Casino

Hello Pierre-Edouard, Thanks for your feedback and for taking the time to leave us a rating. Your input is very valuable to us, and we're glad to see that you had a great experience during your recent visit.

5 out of 5

Posted by on 12 Apr 2022

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5 out of 5
Hat alles gepasst, inkl. Shuttle zum Strip

Posted by on 12 Feb 2022

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Comment from Hotel Management

14 Feb 2022 by Chris J.

Thank you for visiting us and for taking the time to share your wonderful experience with others! We look forward to welcoming you back for more five-star guest service very soon.

About the The Orleans Hotel & Casino

Location 4500 W Tropicana Ave, Las Vegas, NV 89103

Property Features

The Orleans Hotel & Casino offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 10 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 4 bars/lounges and A poolside bar. You'll find a business centre on site. Event space at this resort measures 40000 square feet (3716 square metres) and includes conference rooms. A casino, a kids' pool, and a fitness centre are also featured at the family-friendly The Orleans Hotel & Casino. Self parking and valet parking are free. Smoking is allowed in designated areas at this 3.5-star Las Vegas resort.

  • 1886 guestrooms or units
  • 21 levels
  • 10 dining venues
  • 4 bars or lounges
  • 40000 sq ft of conference space
  • 3716 sq. m of conference space
  • Casino
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Arcade/game room
  • Bowling alley on site
  • Fridge (on request)
  • Free cots/infant beds

Internet

Available in all rooms: Wireless internet access , High-speed internet access , Internet access (surcharge)

Parking

Free self parking , Free valet parking

Transport

  • Train station: Las Vegas International Airport Station (6.5 km / 4 mi)
  • Parking: Free valet parking and self parking

Room Amenities

The Orleans Hotel & Casino offers 1886 accommodations with laptop-compatible safes and coffee/tea makers. 42-inch Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and fridges can be requested. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Films for purchase
  • Fridge available
  • Coffee maker
  • Combined shower/bath
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout curtains
  • Climate control
  • Ensuite bathroom

Food & Drink

The Orleans Hotel & Casino has 10 restaurants serving breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Bowling alley on site
  • Golfing nearby

Spa Services

The Spa Orleans has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy.

  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The name on the reservation must match the name on the guest's photo identification provided at check-in.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas. Contactless check-out is available. Individually wrapped food options are available for breakfast, lunch and dinner.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Credit card pre-authorisation
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free: Maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are available
  • Children stay free
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Number of children who can stay for free – 2
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay
  • Resort fee: USD 41.80 per accommodation, per night

The resort fee includes:

  • Fitness centre access
  • Business centre/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: USD 15 per day
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

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You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.