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"It is a Beautiful place in a beautiful setting. We really enjoyed our stay. We had great service right from the very start and we're made to feel very ... " More

By a verified traveller on Sun 24 Nov 2019

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Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£44* Per night/room 3 Oct - 4 Oct

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Adaptable Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the spacious rooms at Thatcher's Hotel. During your stay, you'll be within walking distance of Surrey Hills. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. Built in 1930, this 3-star hotel has 87 rooms over 3 floors. All rooms offer free WiFi and flat-screen TVs.

  • All rooms offer flat-screen TVs, room service and coffee makers
  • Free WiFi
  • Enjoy international cuisine while dining at Thatchers Restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include newspapers, a front-desk safe and meeting rooms
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • Just a 2-minute drive from Surrey Hills and 11 minutes from Box Hill

Thatcher's Hotel ratings based on 11 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Thatcher's Hotel

Everyone (10) Couples (1)
5 out of 5

Posted by on 27 Jan 2020

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4 out of 5
It is a Beautiful place in a beautiful setting. We really enjoyed our stay. We had great service right from the very start and we're made to feel very welcome. Would recommend and would definitely stay again.

Posted by on 24 Nov 2019

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3 out of 5
Seems in need of a paint job! The property is rather tired!

Posted by on 11 Oct 2019

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4 out of 5

Posted by on 31 Jan 2019

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5 out of 5
Good Hotel, excellent staff, the only small gripe were the rotting curtains above a fungus ridden wall in the dining room

Posted by on 21 Jan 2019

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Comment from Hotel Management

5 Mar 2019 by Jeff

Thank you for your kind comments. We are extremely sorry about the negative side and we will address this immediately.

2 out of 5
There was a persistent stink in Room 608. Rather like all the sweaty socks from two rugby teams, or several smelly wet dogs. The bar staff were unhelpful and unenthusiastic, and indifferent to the fact they did not stock any brandy. In general terms, the staff were of low calibre and not customer or service orientated.

Posted by on 17 Dec 2018

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Comment from Hotel Management

20 Dec 2018 by Jeff

We are sorry to hear you did not enjoy your stay and are currently looking into the issues you have outlined.

4 out of 5
Well positioned for Leatherhead and the M25. A comfortable hotel with secure free parking.

Posted by , from Ayrshire on 27 Oct 2018

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Comment from Hotel Management

1 Nov 2018 by Jeff

Thank you for your kind review

3 out of 5

Value for money

Pros: Great location for what we wanted and good value.
Cons: More thorough room cleaning.
Had a 2-night B&B stay here recently. It was really good value for money and the breakfast was excellent. The room and bathroom were a bit 'tired' and in need of some TLC but as I said, good value for what we paid. There were a couple of hanging 'dust webs' from the bedroom ceiling, a thick layer of dust on the top of the two headboards and the top of the bath panel hadn't been cleaned for ages. Milk was not replenished by the room staff and when I asked for some, of the 3 bedroom staff I asked, not one could understand English! However, we were comfortable enough, reception staff were lovely and it did the job for the time we were there.

Posted by on 11 Feb 2017

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4 out of 5

Much better now

Pros: staff great, service good and breakfast very good
Cons: rooms need modernising, bit dark wood 70s but overall acceptble,
Breakfast inc which is really good quality, staff are absolutely fantastic very helpful and friendly.

Posted by on 14 Jan 2017

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5 out of 5

Lovely building, staff brilliant

Pros: Staff are super, the building has character and a warm feel to it.
I have stayed here many times and had few issues, the staff are always very friendly and helpfull, breakfast is good quality with broad range, rooms are clean & tidy but in need of some redecoration.

Posted by , from Essex on 24 Dec 2016

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Thatcher's Hotel also features multilingual staff, a garden, and express check-out. This Tudor Leatherhead hotel is smoke free.

  • 1 building
  • 87 guestrooms or units
  • 3 levels
  • Built in 1930
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Newspapers for purchase
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Leatherhead Horsley Station (2 km / 1.3 mi)

Room Amenities

Thatcher's Hotel offers 87 forms of accommodation with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. This Leatherhead hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 9:30 AM and at the weekend from 8 AM to 10 AM.

Thatchers Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare.

Club Bar – This bar only serves light fare.

Room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Thatcher's Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Online Penalty Collection
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 25.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 10.00 for adults and GBP 5.00 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Legacy Thatcher's
  • Legacy Thatcher's Hotel
  • Legacy Thatcher's Hotel Leatherhead
  • Legacy Thatcher's Leatherhead
  • Thatcher's Legacy Hotel
  • Thatcher's Hotel Leatherhead
  • Thatcher's Leatherhead
  • Thatcher's Hotel
  • Thatcher's Hotel Hotel
  • Thatcher's Hotel Leatherhead
  • Thatcher's Hotel Hotel Leatherhead

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.