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4.6 out of 5

"Helpfulness of staff " More

By a verified traveller on Tue 14 Jun 2022

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Room, 1 Double Bed (The King)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£45* Per night/room 4 Sep - 5 Sep

Room, 1 Single Bed (The Solo)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Premium Double Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 2 Single Beds (The Duet)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room, 1 Double Bed with Sofa bed (The Family)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Ibis Styles Leeds Centre Arena's central location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from First Direct Arena. Features include free breakfast and free WiFi in public areas, plus a restaurant.

  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Amenities include a business centre, a lift and a terrace
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Steps from Leeds Grand Theatre and 3 minutes on foot from First Direct Arena

ibis Styles Leeds Centre Arena ratings based on 14 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for ibis Styles Leeds Centre Arena

Everyone (6) Couples (3) Family (4)
5 out of 5
Helpfulness of staff

Posted by on 14 Jun 2022

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Comment from Hotel Management

25 Jun 2022 by Angel

Thank you so much for taking the time to give us your feedback, we are extremely pleased to hear you enjoyed your stay here with us and our staff made you feel welcome

5 out of 5
The staff were very polite friendly and customer centric at all times. Very helpful . Brilliant service provided.

Posted by on 17 Apr 2022

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Comment from Hotel Management

24 Apr 2022 by Angel

Thank you so much for taking the time to write such a lovely review. We are more than pleased to hear you had a lovely stay and our staff made you feel welcome. We do hope it is not to long before you return.

5 out of 5
Great location, clean and well presented. Friendly staff.

Posted by , from London on 17 Feb 2020

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Comment from Hotel Management

17 Feb 2020 by Danny

We very much appreciate your comments regarding your stay at the ibis Styles Leeds City Centre Arena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

3 out of 5
Trying to get a drink at the bar was ridiculous. Massive queue and then one till so had to queue to be served and then queue further to pay. Made the family meal disjointed due to the time that was spent getting drinks.

Posted by on 26 Jan 2020

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Comment from Hotel Management

26 Jan 2020 by Tom

Thank you for taking the time to tell us about your experience at the ibis Styles Leeds City Centre Arena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

3 out of 5
Great location but definitely at the lower end of the market. No bottled water, as advertised, one teabag, toilet flush was hanging off, toiletries poor, cleanliness generally okay but far from perfect, breakfast well presented but low quality and very poor choice. A cheap hotel with paper thin walls, located conveniently for the arena and somewhere to get your head down for the night. More expensive than premier in and probably not as good.

Posted by on 10 Dec 2019

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Comment from Hotel Management

10 Dec 2019 by Anna

Thank you for taking the time to tell us about your experience at the ibis Styles Leeds City Centre Arena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

5 out of 5

Posted by on 23 Nov 2019

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Comment from Hotel Management

23 Nov 2019 by Georgia

Thank you for taking the time to give us your rating, we are pleased to see you enjoyed your stay here with us.

5 out of 5
Great helpful staff quiet sound proof rooms cheap parking next door city oarks 8pounds 4 24hrs great location right in city centre plenty to sight see shops bars restaurant highly recommend

Posted by on 8 Sep 2019

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Comment from Hotel Management

9 Sep 2019 by Oana

Thank you for the great review of our hotel! Your feedback is very much appreciated! We are glad that you enjoyed your stay and hope to see you again very soon.

5 out of 5
Very large room 112. Spotlessly clean. Tea and coffee in room and free tea coffee in lobby. Quick checkin and good breakfast

Posted by on 27 May 2019

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Comment from Hotel Management

28 May 2019 by Anisha G

Thank you for the amazing feedback! We are so pleased to hear you enjoyed your recent stay with us, we look forward to hopefully welcoming you back next time you are in Leeds.

5 out of 5
Friendly staff , very clean hotel . Great location to centre of leeds

Posted by on 24 Mar 2019

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Comment from Hotel Management

30 Mar 2019 by Oana

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Hotel was very clean and modern. Great central location

Posted by on 12 Mar 2019

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Comment from Hotel Management

12 Mar 2019 by Oana

Thank you for your feedback. We hope to see you back soon.

About the ibis Styles Leeds Centre Arena

Location Wade Lane, Leeds, England LS2 8NJ

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. You'll find a business centre on site. A library, a terrace, and coffee/tea in common area are also featured at the eco-friendly ibis Styles Leeds Centre Arena. Parking is available for a fee. A complete renovation of ibis Styles Leeds Centre Arena was completed in April 2017. This 3-star Leeds hotel is smoke free.

  • 134 guestrooms or units
  • 6 levels
  • Built in 2017
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Library
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Transport

  • Train station: Burley Park Station (3.8 km / 2.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ibis Styles Leeds Centre Arena offers 134 air-conditioned accommodations with coffee/tea makers and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Television
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control (heating)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served a free continental breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.

Ibis Styles Leeds Centre Arena has a restaurant on site.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a debit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Each guest room is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free: Maximum age 16
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply
  • Individually wrapped food options are not available
  • Number of children who can stay for free – 2
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 10.00 per day
  • Off site parking fee: GBP 10.00 per day (0.1 mi away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis Styles Leeds Centre Arena Hotel
  • Hotel ibis Styles Leeds Centre Arena Leeds
  • Leeds ibis Styles Leeds Centre Arena Hotel
  • Hotel ibis Styles Leeds Centre Arena
  • ibis Styles Leeds Centre Arena Leeds
  • ibis Styles Hotel
  • ibis Styles
  • Ibis Styles Leeds Centre Arena
  • Ibis Styles Leeds Arena Leeds
  • ibis Styles Leeds Centre Arena Hotel
  • ibis Styles Leeds Centre Arena Leeds
  • ibis Styles Leeds Centre Arena Hotel Leeds

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO Sustainable Tourism Pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.