- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i received an email via Expedia the night i was to check-in telling me that latest check-in time was 1830pm....!!! totally un.acceptable to pull this stunt at last minute. Arriving at the premises at 2115. there was no.one around, I called the ph number listed on Expoedia booking and it rang out. Shortly after i received a phone call from a person who berated me and listed the rules and told me i was too late to check in. i was then told that my room was NOT availalable and i should seek accommodation elsewhere. i have been charged for this room and was refused access. I will escalate this on social media. I also want a refund from Expedia. TOTALLY UNACCEPTABLE.