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Mercure Leicester The Grand Hotel

Star Rating
4 out of 5
Photo gallery

Reviews

590 reviews

Amenities

  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Curve Theatre
    4 min walk
  • Popular Location
    Leicester Market
    4 min walk
  • Popular Location
    Leicester Town Hall
    4 min walk
  • Airport
    Birmingham (BHX)
    41 min drive

Book online or call:

020 3788 4841

Your dates need to occur after 2020-01-20. Try updating your dates to see prices for your trip.

    About this area

    Leicester

    Located in Leicester, Mercure Leicester The Grand Hotel is in the city centre and near a train station. Leicester Cathedral and Jewry Wall are local landmarks, and some of the area's attractions include University of Leicester Botanic Garden and Wistow Maize Maze. Looking to enjoy an event or a game while in town? See what's happening at Walkers Stadium or Grace Road.

    4.7/5 guest location rating

    Guests like it for

    • Walkable (157 reviews)
    • Convenient (108 reviews)
    • Great shopping (90 reviews)
    Popular Location

    What's nearby

    • Curve Theatre - 4 min walk
    • Leicester Market - 4 min walk
    • Leicester Town Hall - 4 min walk
    • New Walk Museum - 8 min walk
    • Haymarket Shopping Centre - 11 min walk

    Getting around

    • Leicester Station - 6 min walk
    • Birmingham (BHX) - 41 min drive

    Restaurants

    • Where to eat
    • Marcos New York Italian – Restaurant offering Italian cuisine. Serves breakfast and lunch daily.

    About this property

    Mercure Leicester The Grand Hotel

    This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, 24-hour room service and conference space. All 104 rooms offer free WiFi, 24-hour room service and LED TVs with digital channels. Other amenities available to guests include coffee/tea makers, hairdryers and phones.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and public transport

    Self parking: GBP 10.00 per night

    Food and drink

    Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 15.95 per person
    1 restaurant
    1 bar
    24-hour room service

    Things to do

    Fitness centre

    Family friendly

    Dry-cleaning service
    Laundry facilities

    Conveniences

    Ballroom
    Banquet hall
    Lift
    Free newspapers in reception
    Front-desk safe

    Guest services

    24-hour front desk
    Daily housekeeping
    Dry-cleaning service
    Laundry facilities
    Multilingual staff
    Wedding services

    Languages spoken

    English
    Polish
    Romanian
    Spanish

    Business services

    10 meeting rooms
    Conference space

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking
    Assistive listening devices available
    Braille signage

    More

    Smoke-free property

    Room amenities

    Bathroom

    bathtub or shower
    Free toiletries
    Hairdryer

    Entertainment

    30-inch LED TV
    digital channels

    Food and drink

    Coffee/tea maker

    More

    Connecting rooms available
    Desk
    Iron/ironing board (on request)
    Phone
    3.5

    Guest rating

    5 - Excellent
    112
    4 - Good
    217
    3 - Okay
    152
    2 - Mediocre
    70
    1 - Poor
    39
    3.7
    Cleanliness
    3.9
    Service and Staff
    3.3
    Amenities
    3.3
    Property condition

    1/5

    • Liked: Staff & service
    • Disliked: Cleanliness, amenities, property conditions & facilities

    This property is clearly run down. The first room we were given had a draught and was really cold. The window didn’t shut and heating wasn’t working. We were given another room - again heating in main room not working, the sink was dirty and the taps were broken so turned every time you tried to open the hot water. Given a room overlooking the high street which meant lots of noise from cars and people. This is clearly not a 4 star

    Stayed 1 night in Jan 2020

    3/5

    • Liked: Staff & service, amenities

    The hotel was nice but very tired. It couldve done with some tlc. The staff were pleasant and helpful.

    Stayed 1 night in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Jan 2020

    3/5

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Noisy room

    My overall experience was good with exception of the fact that I had along day following returning to Greece and an overnight in Athens airport prior to my connecting flight,the room I was given 429 was directly next to the lift that was going up and down all night so not a good sleep !!! Which is why I booked with yourselves to get a good night sleep.Also the iron had obvs failed its test and had a sticker saying do not use !!! Staff very friendly and welcoming.breakfast exceptional .

    Stayed 1 night in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Beautiful public areas

    Beautiful public areas, good standard room, but for some reason no running cold water in wash hand basin yet fine in the bath?? Good breakfast

    Stayed 1 night in Jan 2020

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