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4.2 out of 5

"Great place to stay in Leicester - good value for money and welcoming staff " More

By a verified traveller on Sun 01 Mar 2020

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Hotel Description

Our customers tell us they enjoy Ramada Encore by Wyndham Leicester City Centre's good location. During your stay, you're just a quick walk from Curve Theatre. Features include free WiFi in public areas, plus a restaurant and a fitness centre. Built in 2011, this 3-star hotel has 115 rooms over 7 floors. Enjoy your stay with amenities like an LCD TV and a coffee maker in each room.

  • Air-conditioned rooms with LCD TVs, coffee/tea makers and free toiletries
  • Free WiFi in some public areas
  • Enjoy British cuisine while dining at The Pie Hub
  • Buffet breakfast served weekends for a fee
  • Amenities include free newspapers in reception, a front-desk safe and a business centre
  • On-site recreation includes a fitness centre
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • Steps from Curve Theatre and 7 minutes on foot from Highcross Shopping Centre

Room, Multiple Beds, Accessible, Non Smoking (Mobility)

Bed Count 1 Double Bed Maximum Occupancy 3 Max
£49* Per night/room 23 Jul - 24 Jul

Family Room, 1 Double Bed with Sofa bed (with sofa bed)

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Double Room, Accessible

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Standard Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Business Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ramada Encore by Wyndham Leicester City Centre ratings based on 11 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Ramada Encore by Wyndham Leicester City Centre

Everyone (5) Business (1) Couples (4) Family (3)
5 out of 5
Great place to stay in Leicester - good value for money and welcoming staff

Posted by , from Cambridge on 1 Mar 2020

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Comment from Hotel Management

1 Mar 2020 by Alex L

Thank you for your feedback! Hope to see you again soon. Kind regards,

5 out of 5
Great location and Jinesh at the bar was friendly and efficient!

Posted by , from Glasgow on 20 Jan 2020

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Comment from Hotel Management

22 Jan 2020 by Dominik

Dear Guest, Thank you for your recent review. I am very glad you have enjoyed your stay and we will thank Jinesh for his good work. Hope we are able to guest you soon! Kind Regards,

5 out of 5
Excellent location, very good buffet breakfast, nice rooms. Only negative was that the bathroom needed some ventilation

Posted by on 4 Nov 2019

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Comment from Hotel Management

6 Nov 2019 by Front desk manager

Dear guest Thank you for your review following your stay with us. I’m pleased you enjoyed our hotel location and new revised breakfast menu. I take note of your comments relating to the ventilation and will pass that to our Maintenance Manager

4 out of 5
Hotel was as expected- clean, friendly, good breakfast offering and everything you needed was available in the room. Only downside was had to move rooms due to loud music coming from room next door. Thin walls and internal connecting doors only made sound travel easier. Moving rooms was no problem for staff and issue resolved immediately and didn't impact our stay.

Posted by on 4 Sep 2019

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Comment from Hotel Management

8 Sep 2019 by Leon W - Front Desk Manager

Dear Guest Thank you for your review following your stay with us. I am sorry to hear that you had some troubles with loudness from interconnecting rooms, I am pleased to hear that our staff were quick to resolve and it didn't impact your overall stay. I hope that you will visit us again in the near future. Best wishes

5 out of 5

Posted by on 30 Apr 2019

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Comment from Hotel Management

1 May 2019 by SGSM

Thank you for your 5 out of 5 review.

4 out of 5

Posted by on 16 Oct 2018

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Comment from Hotel Management

16 Oct 2018 by LS

Dear Guest Thank you for your positive rating. We hope to welcome you back soon. Regards Luke

4 out of 5
Nice, comfortable hotel in a good location. Food was good and staff were friendly and helpful.

Posted by on 21 May 2018

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Comment from Hotel Management

4 Jul 2018 by Alex

Dear guest. It is always nice to know that our guests have enjoyed their experience whilst with us. You can always let a team member know if there is anything further that they can do to make your stay even better. Regards

3 out of 5

Not all it is cracked up to be

Pros: Good hot power shower
Cons: The price should include parking and breakfast
I booked this hotel as it was perfect for a meeting I had the following morning. Up on arrival I was told to park in a local NCP carpark at an additional cost of £10. My booking was not on their system even though I had a confirmation email. I was charged £145 room only, not even a breakfast included for that price. On arrival at room 218 it was spacious and clean but very cold and the laminated flooring had seen better days, the best part of the room was the hot power shower. All in all I would not recommend nor want to stay here again, you can get better value at other hotel chains which includes onsite parking and breakfast in the room rate.

Posted by , from Manchester UK on 11 Nov 2016

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5 out of 5

birthday nightout

the hotel was amazing and the room was really spacious. really enjoyed the stay.

Posted by on 27 Oct 2015

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2 out of 5

Overnight business trip

The location of the hotel was very good. Close to the station - easy to get to. It seemed more like an 'express type' hotel. Not very homely - although comfortable bed and stylish bathroom.

Posted by on 1 Jul 2013

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About the Ramada Encore by Wyndham Leicester City Centre

Location 84-90 Charles St, Leicester, England LE1 1GE

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 215 square feet (20 square metres) and includes conference rooms. A fitness centre, a terrace, and complimentary newspapers in the lobby are also featured at the business-friendly Ramada Encore by Wyndham Leicester City Centre. This 3-star Leicester hotel is smoke free.

  • 1 building
  • 115 guestrooms or units
  • 7 levels
  • 215 sq ft of conference space
  • 20 sq. m of conference space
  • Built in 2011
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Airport: East Midlands (EMA) (32.6 km / 20.2 mi)
  • Train station: Leicester Station (0.6 km / 0.4 mi)

Room Amenities

Ramada Encore by Wyndham Leicester City Centre offers 115 forms of accommodation with a safe and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • LCD television
  • Coffee maker
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekends from 7:30 AM and 11:00 AM.

The Pie Hub – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

200 Degrees Coffee Shop – This coffee shop specialises in local cuisine and serves brunch and lunch.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Social distancing measures are in place; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitisation practices of Count on Us - Wyndham guidelines.The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Social distancing measures are in place; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitisation practices of Count on Us - Wyndham guidelines.The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff do not wear personal protective equipment
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Count on Us - Wyndham
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Number of children who can stay for free – 2
  • Gap period enforced between guests' stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 10 per person (approximately)
  • Nearby parking fee: GBP 11 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Encore Leicester
  • Encore Ramada Leicester
  • Leicester Ramada
  • Leicester Ramada Encore
  • Ramada Encore Leicester Hotel
  • Ramada Encore Hotel Leicester
  • Ramada Encore Leicester
  • Ramada Leicester
  • Ramada Encore by Wyndham Leicester City Centre Hotel
  • Ramada Encore by Wyndham Leicester City Centre Leicester
  • Ramada Encore by Wyndham Leicester City Centre Hotel Leicester

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.