The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
Palala Boutique Game Lodge & Spa offers its guests a full-service spa, 4 outdoor swimming pools, a sauna, and a fitness centre. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. There's an onsite business centre. Event space at this lodge measures 2691 square feet (250 square metres) and includes conference centres. A terrace, multilingual staff, and gift shops/news stands are also featured at the luxury Palala Boutique Game Lodge & Spa. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 5-star Lephalale lodge.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Palala Boutique Game Lodge & Spa offers 37 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Matoppie – This poolside fine-dining restaurant specialises in fusion cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
4 outdoor swimming pools are on site along with a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Sediko Bush Spa has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 6:00 AM - 6:00 PM. If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Palala Boutique Game Lodge & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 6:00 AM - 6:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Each guest room is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.
