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4.3 out of 5

"Sehr nettes Personal, guter und flexibler Service (auch bei ausgebuchtem Restaurant) und schönes Zimmer. Alles in allem hat uns der Aufenthalt sehr ge ... " More

By a verified traveller on Tue 28 Jul 2020

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Hotel Description

The free breakfast at Hotel le Grand Chalet gets high marks from our customers. During your stay, you're just a quick walk from Leysin Ski Resort. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This 3-star hotel has 30 rooms over 3 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • All rooms offer flat-screen TVs, room service (during limited hours) and free toiletries
  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include free newspapers in reception, a front-desk safe and a business centre
  • On-site recreation includes a sauna, mini golf and ski-in/ski-out access
  • Guests love the restaurant and breakfast
  • Steps from Leysin Ski Resort and 12 minutes on foot from Leysin-Berneuse Gondola
  • Dogs welcome for a fee (restrictions apply)

Standard Room (Corner)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Family Room (North)

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Standard Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Family Chalet

Bed Count 1 Double Bed Maximum Occupancy 5 Max

Chalet Suite

Bed Count 2 Single Beds Maximum Occupancy 5 Max

Standard Twin Room, 2 Single Beds, Private Bathroom, Mountain View

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Hotel le Grand Chalet ratings based on 15 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel le Grand Chalet

Everyone (6) Couples (5) Family (1)
4 out of 5
Sehr nettes Personal, guter und flexibler Service (auch bei ausgebuchtem Restaurant) und schönes Zimmer. Alles in allem hat uns der Aufenthalt sehr gefallen.

Posted by , from Aadorf on 28 Jul 2020

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Comment from Hotel Management

3 Aug 2020 by LYLY

Merci pour votre gentil retour. Belle journée :-)

4 out of 5
The view must be amazing when there are no clouds. Rooms a bit noisy however as you hear your neighbors quite frequently. Wood design is lovely. Lounge bar and terrasse are very cosy.

Posted by on 30 Aug 2020

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5 out of 5
La chambre était très agréable. Un espace pour la chambre enfants un peu séparée, très confortable. On ne risque pas d'avoir froid avec l'épaisseur des couettes de lit :)

Posted by on 24 Aug 2020

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4 out of 5
Das Hotel war sehr schön und sauber. Das Frühstück sehr lecker.

Posted by on 20 Aug 2020

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4 out of 5
La chambre est propre, jolie, le lit grand et plutôt confortable. La vue est superbe et l'endroit calme. Le petit-déjeuner est varié, il y en a pour tous les goûts. Par contre, nous avons été très déçus par le service. L'accueil a été très agréable, mais lors de notre repas du soir, le service a été très long, 1h entre l'entrée et le plat, de plus la côte de bœuf était immangeable et le serveur n'a pas demandé comment le repas avait été alors qu'il restait 250gr de côte sur 300gr...nous avons demandé à prendre le dessert à l'intérieur, le serveur nous a proposé une table qu'il n'a pas nettoyée même lorsqu'il est venu prendre la commande. Le moelleux au chocolat était tout sauf un moelleux. Il donnait l'impression d'avoir été chauffé au micro-ondes.

Posted by on 9 Aug 2020

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5 out of 5
Personnel très aimable et aux petits soins avec la clientèle

Posted by on 10 Jul 2020

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Comment from Hotel Management

16 Jul 2020 by Lyly

Merci pour avoir séjourné avec nous. Et merci pour votre gentil commentaire.

5 out of 5
Die Lage des Hotels ist ganz oben im Dorf. Mit dem Auto kein Problem. Zu Fuss etwas beschwerlich. Dafür sehr ruhig. Das Hotel hat sehr viel Charme.

Posted by on 2 Jul 2020

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Comment from Hotel Management

16 Jul 2020 by Lyly

Danke für Ihre nett review :-)

5 out of 5

Posted by on 16 Feb 2020

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Comment from Hotel Management

7 Mar 2020 by Lysiane

Merci pour votre gentil commentaire.

4 out of 5
Endroit très calme, chambres vraiment très jolies, un petit déjeuner copieux! Le personnel très gentil et avenant. Un petit sauna et un jacuzzi avec une vue juste formidable. Seul bémol que je noterais.. prenez la voiture, depuis l’hôtel, pour aller aux télécabines.

Posted by on 24 Jan 2020

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Comment from Hotel Management

30 Jan 2020 by Lysiane

Merci pour votre gentil retour.

4 out of 5

Posted by on 11 Jan 2020

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Comment from Hotel Management

28 Jan 2020 by Lysiane

Thank you for your nice review !

Property Features

Hotel le Grand Chalet offers its guests ski-in/ski-out access, a spa tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. There's an onsite business centre. Spa services, a library, and a terrace are also featured at the business-friendly Hotel le Grand Chalet. This 3-star Leysin hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Deli
  • Ski equipment storage
  • Business facilities
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Miniature golf on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Geneva (GVA-Cointrin Intl.) (123.5 km / 76.7 mi)
  • Train station: Leysin-Feydey Station (1.1 km / 0.7 mi)

Room Amenities

Hotel le Grand Chalet offers 30 forms of accommodation with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries. This Leysin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Ensuite bathroom

Food & Drink

Guests are served a free continental breakfast daily from 7:30 AM to 10:00 AM.

Le Carnotzet – This restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include ski-in/ski-out access, a spa tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Miniature golf on site
  • Snowshoeing on site
  • Helicopter/aeroplane tours on site
  • Rock climbing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Ziplining nearby
  • Sledding nearby
  • Ice skating nearby
  • Bicycle rentals nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Ski lessons on site
  • Scooter/moped rentals nearby

Spa Services

  • Deep tissue massage
  • Prenatal massage
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8 AM - 10 PM. If you are planning to arrive after 8 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 10 PM.
Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 50.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: CHF 5 per pet, per day
  • Only dogs are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.Enhanced food service safety measures are in place. The property affirms that it follows sanitisation practices of Clean & Safe (Switzerland) guidelines.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Masks are not compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Mobile key entry is not available
  • Masks are available for guests
  • Food service has been amended for enhanced safety
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Number of children who can stay for free – 3
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 5 per pet, per day
  • Rollaway bed fee: CHF 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Chalet Leysin
  • Hotel Grand Chalet
  • Hotel Grand Chalet Leysin
  • Le Grand Chalet Leysin
  • Hotel le Grand Chalet Hotel
  • Hotel le Grand Chalet Leysin
  • Hotel le Grand Chalet Hotel Leysin

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.