27 Jun 2019 by Adrien, réceptionniste
Bonjour, L'équipe du B&B Lille Grand Stade vous remercie pour la participation à notre questionnaire. En effet, la satisfaction de nos clients est la priorité de notre établissement et de notre personnel. Ainsi, voir que votre séjour vous a satisfait dans sa globalité nous permet de constater que nos efforts ne sont pas vains. Il est notre plus grand plaisir en tant qu'hôteliers, de réaliser que notre mission est accomplie à travers la satisfaction de nos clients. En espérant vous accueillir de nouveau dans notre établissement. Cordialement,
There's a snack bar/deli on site. Public spaces have free WiFi. The business-friendly B&B Hotel Lille Grand Stade also features vending machine and a lift. Parking is available for a fee. This 3-star Villeneuve-d'Ascq hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
B&B Hotel Lille Grand Stade offers 99 forms of accommodation with air conditioning. This Villeneuve-d'Ascq hotel provides complimentary wireless Internet access. Bathrooms include a shower. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7:30 AM to 10:30 AM.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code. Guests can access their accommodation through a private entrance.
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser
Individually wrapped food options are available for breakfast
Each guestroom is kept vacant for a minimum of 24 hours between bookings
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Individually wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.