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Hotel Description

Best Western Urban Hotel & Spa's central location gets good marks from our customers. During your stay, you're just a quick walk from La Gare Saint Sauveur. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This 3-star hotel has 40 rooms over 4 floors. All rooms offer free WiFi and flat-screen TVs.

  • Air-conditioned rooms with flat-screen TVs, espresso makers and free bottled water
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the café
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in the lobby, multilingual staff and a lift
  • On-site recreation includes a steam room and a sauna
  • Guests like the accommodation for the comfy beds, overall comfort and nice bathrooms
  • 13 minutes by foot from Lille Grand Palais and a 2-minute drive from Palace of Fine Arts
  • Pets welcome for a fee (restrictions apply)

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£54* Per night/room 8 Nov - 9 Nov

Comfort Room, Multiple Beds, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Classic Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Classic Room, 1 Single Bed, Non Smoking

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

39.0% of guests recommend out of 254 reviews

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About the Best Western Urban Hotel & Spa

Location 48 Bis Rue De Valenciennes, Lille, Nord 59000

Property Features

There's a restaurant on site. Public spaces have free WiFi. A sauna, a terrace, and multilingual staff are also featured at Best Western Urban Hotel & Spa. Limited free parking is available on a first-come, first-served basis. This Baroque Lille hotel is smoke free.

  • 1 building
  • 40 guestrooms or units
  • 4 levels
  • Dining venue
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Lille (LIL-Lesquin) (8.5 km / 5.3 mi)
  • Train station: Lille-Porte-de-Douai Station (1.8 km / 1.1 mi)
  • Metro station: Porte de Valenciennes Station (0.4 km / 0.3 mi)
  • Parking: Free self parking

Room Amenities

Best Western Urban Hotel & Spa offers 40 forms of air-conditioned accommodation with espresso makers and complimentary bottles of water. 80-cm Flat-screen televisions come with premium satellite channels. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Espresso maker
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Telephone
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7 AM to noon.

Urban Hotel – This café only serves breakfast.

ROCOCO BAR & RESTO – This restaurant specialises in French cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.

Nearby Activities

Recreational amenities at the hotel include a sauna.

  • Golfing nearby

Spa Services

Public bath/onsen services include an indoor public bath.

  • Indoor public bath (no mineral springs)

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time ends at 1:30 AM
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 10.0 per night.

Pets

  • Pets: EUR 10 per pet, per night
  • Maximum 1 per room (weight limit: 44 lb)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Guests must contact this hotel in advance to reserve a crib (infant bed) or onsite parking. Please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 11 for adults and EUR 6 for children (approximately)
  • Pet fee: EUR 10 per pet, per night
  • Late check-out fee: EUR 25 (subject to availability)
  • Rollaway bed fee: EUR 10.0 per night
  • Facilities fee: EUR 18 per person and includes use of:

  • – Sauna
    – Spa tub

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Grand Palais
  • Best Western Grand Palais Lille
  • Best Western Hôtel Grand Palais
  • Best Western Hôtel Grand Palais Lille
  • Hôtel Grand Palais Lille
  • Hôtel Grand Palais
  • Grand Palais Lille
  • Urban Hotel Lille
  • Urban Lille
  • Best Western Urban & Spa Lille
  • Best Western Urban Hotel & Spa Hotel
  • Best Western Urban Hotel & Spa Lille
  • Best Western Urban Hotel & Spa Hotel Lille

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.