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Holiday Inn Lille - Ouest Englos, an IHG Hotel

4-star property
Impasse Bertha, Englos, Nord 020 3788 4841
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4.7 out of 5
Exceptional!
See all 6 ebookers Reviews

"Staff were friendly, hotel was clean and tidy. " More

By a verified traveller on Sun 24 Sep 2023

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Standard Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
£53* Per night/room 6 May - 7 May

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, Multiple Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the overall property condition at Holiday Inn Lille - Ouest Englos, an IHG Hotel. During your stay, you'll be close to Lomme Urban Park. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.

  • Free WiFi
  • Free self-parking
  • Enjoy French cuisine and garden views while dining at Le Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a playground
  • 11 minutes by car from Lille Grand Palais and 11 minutes from Zenith Arena Concert Hall
  • Pets welcome for a fee

Holiday Inn Lille - Ouest Englos, an IHG Hotel ratings based on 6 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Holiday Inn Lille - Ouest Englos, an IHG Hotel

Everyone (3) Couples (1) Family (1)
5 out of 5
Staff were friendly, hotel was clean and tidy.

Posted by on 24 Sep 2023

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Comment from Hotel Management

4 Oct 2023 by laura

Dear Customer,Thank you very much for staying at our establishment.I'm looking forward to seeing you again,

4 out of 5

Hotel close to shopping centre

Pros: It was clean and modern. Staff friendly and efficient.
Cons: Exterior of the building from the road could be cleaned up a bit.
Location: Good location. 15 mins drive away from Lille city centre. Shopping centre 5 mins away
The outside of the hotel from afar didn't look promising but once we got inside it was modern and very clean. The restaurant food was good but service was slow at dinner and we had to remind the staff of a drink order and ask for sauces for our meal! We did have a large party and the kids (10 of them!) were served quickly so they were little annoyances. Overall a good experience and there's a massive shopping centre 5 mins away!

Posted by on 22 Jan 2018

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5 out of 5
Nous avons apprécié le silence la nuit. Tout a été agréable. Rien à dire de négatif. Le personnel est très aimable et compétent. C'est agréable pour les touristes. J'ai déjà donné cette adresse à mes amis. Continuez comme cela. DE OLIVEIRA MARQUES

Posted by on 1 Oct 2021

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Comment from Hotel Management

5 Oct 2021 by laura

Bonjour, Un grand merci pour ce commentaire qui fait énormément plaisir! C'est très encouragement. A très bientôt!

5 out of 5
Je ne m'y attendais pas mais la chambre était grande ! Un réel confort ! Je reviendrais sans aucun problème. Équipé du sèche cheveux dans la salle de bain le top !!! MERCI beaucoup je recommande fortement.

Posted by on 9 Jun 2021

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Comment from Hotel Management

14 Jun 2021 by laura

Cher client, Un grand merci sur ce commentaire sympathique de notre hôtel. Au plaisir de vous revoir.

5 out of 5

hotel mal placé

Pros: Confort, personnel et parking
Cons: Déménager l'hotel!!!!!
Emplacement laid, mais excellent standing, et personnel charmant Ce n'était pour nous qu'une excellente"escale technique" pour un mariage proche

Posted by , from Paris on 30 Mar 2018

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4 out of 5

week end familial

soirée 50 ans près de Lille, hotel confortable manque quelques accessoires dans les chambres et peu de produits dans la salle de bain. petit dejeuner simple et peu diversifié.

Posted by on 3 Nov 2015

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About the Holiday Inn Lille - Ouest Englos, an IHG Hotel

Location Impasse Bertha, Englos, Nord 59320

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available. WiFi is free in public spaces. Event space at this hotel measures 350 square feet (33 square metres) and includes conference space. An outdoor pool, a terrace, and vending machine are also featured at the family-friendly Holiday Inn Lille - Ouest Englos, an IHG Hotel. Free self parking is available. This 4-star Englos hotel is smoke free.

  • 121 guestrooms or units
  • Conference rooms
  • 350 sq ft of conference space
  • 33 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking

Transport

  • Train station: Lille Haubourdin Station (3.4 km / 2.1 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Lille - Ouest Englos, an IHG Hotel offers 121 accommodations with minibars and a safe. A pillow menu is available. Smart televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Pillow options
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.

Le Restaurant – Overlooking the pool and garden, this restaurant specialises in French cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 11 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Eurocard and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Carbon monoxide detector
  • LGBTQ friendly
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 per person
  • Pet fee: EUR 11 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Englos Holiday Inn
  • Englos Lille
  • Holiday Inn Englos Lille
  • Holiday Inn Lille Englos
  • Holiday Inn Lille Ouest
  • Holiday Inn Lille Ouest Englos
  • Holiday Inn Lille Ouest Hotel
  • Holiday Inn Lille Ouest Hotel Englos
  • Holiday Inn Ouest Englos
  • Lille Englos
  • Accor Lille Ouest Englos
  • Holiday Inn Lille Ouest Englos Hotel
  • Holiday Inn Lille Ouest Englos Hotel Englos
  • Englos Novotel

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.