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"Very comfortable very central could do with temporary parking at front which is not permantly full of cars " More

By peter on Tue 23 Dec 2014

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Junior Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room, 2 Bedrooms, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Privilege Double Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Classic Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Classic Twin Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the overall property condition at Hotel Carlton. During your stay, you're just a quick walk from Euralille. Features include free WiFi in public areas, plus a restaurant and a 24-hour fitness centre. Built in 1920, this 4-star hotel has 59 rooms over 5 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and premium bedding
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, concierge services and a porter
  • On-site recreation includes a 24-hour fitness centre and a sauna
  • Guests have great things to say about the overall condition of the property and the central location
  • Within a 15-minute walk of Euralille and Zenith Arena Concert Hall
  • Airport and train station pick-up shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)

Hotel Carlton ratings based on 12 verified reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Carlton

Everyone (3) Couples (7) Business (1)
5 out of 5

carlton

Very comfortable very central could do with temporary parking at front which is not permantly full of cars

Posted by on 23 Dec 2014

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2 out of 5

Feels old and tired. But location is perfect

The decor of the hallways, stairwell, and room are very nice. But this doesn't hide how it all feels old and tired. The bathrooms in particular are well past an update, and could also use better cleaning - the common surfaces like the counters and W.C. are indeed clean, but the air vents filters had about 100 years of dust and I don't know if they've ever been cleaned. Likewise the dust in the hair drier, etc. which is all very offputting and makes you wonder how clean the rest really is. The pillows were horrible too. The rest good. Didn't eat there so don't know about the food.

Posted by on 22 Apr 2014

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5 out of 5
Personnel attentif Chambres spacieuses et tranquille ( hors circulation À deux pas du centre

Posted by on 24 Aug 2019

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5 out of 5
Schönes Hotel and exklusiver Lage zu fairem Preis. Gutes Frühstück und schönes Bad.

Posted by on 8 Aug 2018

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4 out of 5
Très belle hôtel, chambre spacieuse design et classique

Posted by , from lille on 17 Oct 2017

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4 out of 5

Hôtel très bien placé - en phase de refection

Pros: La chambre était rénovée, le buffet PDJ très bon, personnel souriant et très pro.
Cons: Les chambres ne sont disponibles que dès 1500.
Location: En plein centre, permet de rayonner vers tous les centres d’intérêts facilement à pied.
La période de réfection est parois surprenante ( Comptoir d'accueil vide - accueil sur petite table..) mais le personnel est professionnel, aucun inconvénient pour le client.

Posted by on 1 Oct 2016

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3 out of 5

Déception

Ayant faire le tour du monde, je m'attendais à mieux de ce Carlton... rapport qualité/prix en dessous de la moyenne et petit déj à 20 Euros en suppl. c'est cher payé...personnel de la réception pas à la hauteur de l'endroit. Je ne recommande pas cet endroit et j'irai bien entendu ailleurs l'année prochaine.

Posted by on 19 Nov 2015

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3 out of 5

Slechte bedden

Het hotel zelf is prachtig ! Personeel vriendelijk en kamers proper. Wij kregen een up-date maar liever misschien niet gehad, de ressort zat door de matras (kamer 212) dus daarom zeer slecht geslapen.Heb dit ook gemeld en ze gingen het doorgeven (verschoten niet echt).Misschien reeds gemeld door andere mensen en niets aan gedaan ? Daarom zou ik het hotel niet aanbevelen.

Posted by on 16 Nov 2015

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4 out of 5

Impeccable

Très bon rapport qualité prix. Facile d'accès. Très bon petit déjeuner.

Posted by on 10 Apr 2015

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4 out of 5

Très bon sejour

Super magnifique vue sur la braderie. A recommander pour ce genre de manifestation.

Posted by on 9 Sep 2014

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Property Features

Hotel Carlton offers its guests a sauna and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a 24-hour business centre on site. Event space at this hotel measures 8396 square feet (780 square metres) and includes conference centres. A terrace, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Hotel Carlton. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. For a fee, parking is available. This 4-star Lille hotel is smoke free.

  • 1 building
  • 59 guestrooms or units
  • 5 levels
  • 8396 sq ft of conference space
  • 780 sq. m of conference space
  • Built in 1920
  • Dining venue
  • Bar or lounge
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Lille (LIL-Lesquin) (12.1 km / 7.5 mi)
  • Train station: Lille Flandres Station (0.4 km / 0.2 mi)
  • Metro station: Rihour Station (0.4 km / 0.3 mi)
  • Property shuttles: Airport shuttle and train station pick-up
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Carlton offers 59 forms of accommodation with espresso makers and a safe. Each accommodation is individually decorated. Beds feature premium bedding. 38-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Lille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Unique decor

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Hotel Carlton has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to get details.

Front desk staff will greet guests on arrival.

Airport transport is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per day.
  • Cots (infant beds) are available for EUR 20.0 per day.

Pet Policy

  • Pets: EUR 15 per pet, per night
  • Maximum 1 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually wrapped food options are not available
  • Online Penalty Collection
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.48 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 20 per person (approximately)
  • Airport shuttle fee: EUR 60 per vehicle (roundtrip)
  • Valet parking fee: EUR 30 per night
  • Pet fee: EUR 15 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carlton Lille
  • Hotel Carlton Lille
  • Hotel Carlton Hotel
  • Hotel Carlton Lille
  • Hotel Carlton Hotel Lille
  • Hotel Carlton Lille
  • Carlton Lille
  • Hotel Hotel Carlton Lille
  • Lille Hotel Carlton Hotel
  • Carlton
  • Hotel Carlton Lille
  • Carlton Lille
  • Hotel Hotel Carlton Lille
  • Lille Hotel Carlton Hotel
  • Carlton
  • Hotel Carlton Lille
  • Carlton Lille
  • Hotel Hotel Carlton Lille
  • Lille Hotel Carlton Hotel
  • Carlton
  • Hotel Hotel Carlton

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.