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"We stayed for 2 nights, it’s a beautiful property and location, interior of the hotel is lovely and calming. However the customer service is appalling ... " More

By a verified traveller on Mon 26 Aug 2019

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Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£219* Per night/room 17 Jun - 18 Jun

Superior Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Single Room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they enjoy the pool at Champneys Forest Mere. During your stay, you'll be within walking distance of Old Thorns Golf Course. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. This 4-star hotel has 87 rooms. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • All rooms offer flat-screen TVs, DVD players and room service
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat include 2 restaurants and a coffee shop
  • Take a swim in the indoor and outdoor pools
  • Indulge with body wraps, manicures and pedicures or Swedish massages at the spa
  • Services include dry cleaning/laundry, concierge services and a porter
  • On-site recreation includes tennis courts, a health club and a steam room
  • Guests have good things to say about the accommodation for the comfy beds and nice bathrooms
  • 8 minutes by car from Liphook Golf Club and 10 minutes from Hollycombe Steam Collection

Champneys Forest Mere ratings based on 2 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 1.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Champneys Forest Mere

Everyone (1) Couples (1)
3 out of 5
We stayed for 2 nights, it’s a beautiful property and location, interior of the hotel is lovely and calming. However the customer service is appalling. Lack of staff and a complete lack of care and attention by the staff that are there. No smile or pleasantries, not one member of staff even said “good morning” when you ask for something it’s greeted with a grunt or a huff. Staff are slow to respond and the queue to be seated at breakfast is ridiculous. Tables/ glasses not cleared throughout the hotel, chairs/sun beds not tidied, wet towels just left where guests have discarded them. The indoor facilities (pool, jacuzzi etc) are great but sadly let down by the fact it’s a mess. It has the foundations to be an incredible resort but completely let down by the service. We stayed for our 16th anniversary but there were no nice touches to our stay, or even an acknowledgement at check in, we were greeted with disregard. Treatments were expensive with average quality, again let down by lack of personal touch towards guests.

Posted by , from Cheltenham on 26 Aug 2019

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Comment from Hotel Management

7 Oct 2019 by Mark

Thank you for your constructive feedback

2 out of 5

beautiful settings

Cons: Little extra and bad service in the restaurant.
For an hotel 4* commending a huge cost, you would expect a top notch service, reception and hotel staff which we didn't get. We had to beg to get a pack of 2 biscuits after our gym session. No biscuits in the room or anywhere else in the hotel, service in the restaurant bad. We and others tables waited one hour to be served. You get the feeling that everything is done to a minimum, not a little extra to please the clients. Disappointed!

Posted by on 27 Jun 2017

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Property Features

Champneys Forest Mere offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite business centre. A health club, a sauna, and spa services are also featured at the business-friendly Champneys Forest Mere. Self parking is free. This 4-star Liphook hotel is smoke free.

  • 87 guestrooms or units
  • 2 dining venues
  • Buffet breakfast (free)
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Southampton (SOU) (67.7 km / 42.1 mi)
  • Train station: Liphook Station (3.5 km / 2.2 mi)
  • Parking: Free self parking

Room Amenities

Champneys Forest Mere offers 87 forms of accommodation with DVD players and a safe. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10 AM.

On-site venue – This restaurant specialises in British cuisine.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Tennis lessons on site
  • Golfing nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 43 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 43
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 5:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children 16 and younger are not allowed at this property. All guests older than 16 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property has a smart/casual dress code.

The property charges a fee for guests who stay on the premises between the hours 10 AM-5 PM.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available for breakfast, lunch and dinner. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Facilities fee: GBP 55.00 per person, per day and includes use of: sauna; spa tub; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Champneys Forest
  • Champneys Forest Mere
  • Champneys Forest Mere Hotel
  • Champneys Forest Mere Hotel Liphook
  • Champneys Forest Mere Liphook
  • Forest Mere
  • Forest Mere Champneys
  • Champneys Forest Mere Health Hotel Liphook
  • Champneys Forest Mere Health Liphook
  • Champneys Forest Mere Liphook, Hampshire
  • Champneys Forest Mere Liphook Hampshire
  • Champneys Forest Mere Hotel
  • Champneys Forest Mere Liphook
  • Champneys Forest Mere Hotel Liphook

You should know

  • The seasonal pool will open in June and close in September.
  • Children 16 years old and younger aren't allowed at this property.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.