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4.4 out of 5

"The hotel was great and made more special by the staff. " More

By a verified traveller on Tue 17 Mar 2020

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Hotel Description

Our customers tell us they can't get enough of Be Poet Baixa Hotel's great location. During your stay, you're just a quick walk from Rossio Square. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge). This 3-star hotel has 31 rooms over 4 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with flat-screen TVs, minibars and room service (during limited hours)
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests really like the accommodation for the overall comfort and comfy beds
  • Steps from Rossio Square and Santa Justa Elevator
  • Airport shuttle service available for a fee

Standard Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£69* Per night/room 2 Aug - 3 Aug

Superior Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Mansard Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Be Poet Baixa Hotel ratings based on 9 verified reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Be Poet Baixa Hotel

Everyone (5) Couples (2) Family (1)
5 out of 5
The hotel was great and made more special by the staff.

Posted by on 17 Mar 2020

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Comment from Hotel Management

17 Mar 2020 by Ricardo Lucas

Dear guest, first of all, we want to thank you for scoring us at Expedia, we are very happy to read that the staff was very helpful, your feedback is very important to us in order to keep giving the service to our costumers. We hope to see you again at Be Poet Baixa Hotel.Best regards, Ricardo Lucas - Front Desk

4 out of 5

Posted by on 21 Jan 2020

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Comment from Hotel Management

21 Jan 2020 by Soraia Fernandes - Front Desk

Dear Guest, thank you very much for your score. We hope to have the opportunity to welcome you again soon. Best Regards, Soraia Fernandes - Front Desk

5 out of 5
The location of this hotel is superb, right in the middle of everything, walking distsnce to all the bars, restaurants and sights. Breakfast was lovely, lots of choice and gave a great start to the say. The staff on the reception were probably the friendliest I have ever known, and we had dealings with 5 different ones over the 3 days. Superb, well done !

Posted by , from Blackpool on 15 Dec 2019

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Comment from Hotel Management

15 Dec 2019 by Elisete Tavares – Front Desk

Dear Mr Steve, first of all, thank you very much for the time you have spent to write this lovely note about your stay in our Hotel. We are truly happy to hear that you liked our central location and the variety of our Breakfast Buffet. We are very glad to hear your words about our staff, your comments are always very important for our improvement, and is also a way for us to see that we are providing you with good service. We hope to have the opportunity to welcome you again in our Hotel. Best Regards.

4 out of 5

Posted by on 28 Feb 2020

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Comment from Hotel Management

28 Feb 2020 by Ricardo Lucas - Front Desk

Dear guest, Be Poet Baixa hotel wants to thank you for sparing some time to review us at Expedia, we are very glad to know that overall your experience was positive. We hope to have the pleasure of greeting you at our hotel. Kind Regards, Ricardo Lucas - Front Desk.

4 out of 5
Nice staff. Very good location. The kicks pasteijat served In the lobbaus are delicious. There is only 1 elevator which is a bit slow.

Posted by on 10 Jan 2020

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Comment from Hotel Management

10 Jan 2020 by Ricardo Lucas - Front Desk

Dear Guest, thank you for spending some time to score us on Expedia. We are very happy to know that the staff was pleasant and that the location was good. Your feedback is very important to us in order to continue working towards our guest satisfaction. Concerning the comment about the elevator size, please note that Baixa Pombalina neighbourhood is subject to very tight urban restrictions regarding construction and requalification. We hope to have the opportunity of greeting you at our hotel again. Kind Regards, Ricardo Lucas – Front Desk.

4 out of 5
Alles bestens. Sehr nettes und hilfsbereites Personal. Zimmer sehr sauber. Beste Lage mitten in der Altstadt. Kleine aber gute Zimmer. Passt für einen Städte Trip. Nur zum weiter empfehlen!!!

Posted by on 4 Sep 2019

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Comment from Hotel Management

4 Sep 2019 by Vitor Ribeiro - Front Desk

Dear Daniel. First, we would like to thank you the time spent in reviewing Be Poet Baixa Hotel. We are more than happy to know that our team, rooms and location met your expectations. Our goal is to make our guests have a great experience not only in the hotel but in the city too. We hope to welcome you again in the near future. Have a lovely day. Best regards,

4 out of 5
Un personnel très accueillant, une chambre spacieuse et propre en revanche la vue sur des travaux, impossible d’ouvrir la fenêtre avec le bruit et aucune luminosité, le seul point négatif. Le petit déjeuné est excellent, L’hôtel est très bien placé, il est en plein centre de la vieille ville de Lisbonne.

Posted by on 14 Aug 2019

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5 out of 5

Posted by on 5 Jul 2019

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Comment from Hotel Management

5 Jul 2019 by Rui

Dear Guest, Thank you for your score. We look forward to the pleasure of welcoming you back soon. Best Regards, Rui Foguete – Front Desk

5 out of 5

Posted by on 2 May 2019

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Comment from Hotel Management

2 May 2019 by Soraia Fernandes - Front Desk

Dear Guest, Thank you for your score. We look forward to the pleasure of welcoming you back soon. Best Regards, Soraia Fernandes – Front Desk

Property Features

There's a restaurant on site. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Tour or ticket assistance, multilingual staff, and concierge services are also featured at Be Poet Baixa Hotel. This 3-star Lisbon hotel is smoke free.

  • 1 building
  • 31 guestrooms or units
  • 4 levels
  • Dining venue
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Lisbon (LIS-Humberto Delgado) (10.8 km / 6.7 mi)
  • Train station: Rossio Station (1.2 km / 0.7 mi)
  • Metro station: Baixa-Chiado Station (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Be Poet Baixa Hotel offers 31 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Espresso maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 7:30 AM to 11 AM.

Be Poet Baixa Hotel has a restaurant on site.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Minimum Spring Break check-in age is 18 years old. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. Safety features at this property include a fire extinguisher, a smoke detector and a security system. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast and through room service.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. Minimum Spring Break check-in age is 18 years old. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast and through room service.

  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property Registry Number – 7297
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • Online Penalty Collection
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 10.00 for adults and EUR 5 for children (approximately)
  • Airport shuttle fee: EUR 50 per room (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Be Poet Hotel
  • Be Poet Baixa
  • Be Poet Baixa Hotel Hotel
  • Be Poet Baixa Hotel Lisbon
  • Be Poet Baixa Hotel Hotel Lisbon

You should know

  • Be Poet Baixa Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.