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4.4 out of 5

"Comfortable hotel, centrally located. Room we stayed in was quite small, but perfectly adequate for a short stay. Excellent shower. " More

By a verified traveller on Mon 24 Sep 2018

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Hotel Description

The sightseeing around behotelisboa gets high marks from our customers. During your stay, you're just a quick walk from Rossio Square. You'll find features such as free WiFi in public areas, plus a 24-hour business centre and breakfast (surcharge). Built in 2015, this 4-star hotel has 39 rooms over 5 floors. Each room includes amenities such as free WiFi and a plasma TV.

  • Air-conditioned rooms with 24-hour room service, plasma TVs and minibars
  • Free WiFi
  • Buffet breakfast served weekdays for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests have great things to say about the local sightseeing and the overall condition of the property
  • Steps from Santa Justa Elevator and 3 minutes on foot from Rossio Square
  • Airport shuttle service available for a fee

Standard Double Room (Mini)

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£59* Per night/room 6 Jul - 7 Jul

Superior Double or Twin Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Mansard Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Double Room (Interior)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Double Room, City View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Premium Double Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

behotelisboa ratings based on 48 verified reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for behotelisboa

Everyone (25) Couples (6) Family (2)
5 out of 5
Comfortable hotel, centrally located. Room we stayed in was quite small, but perfectly adequate for a short stay. Excellent shower.

Posted by on 24 Sep 2018

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Comment from Hotel Management

24 Sep 2018 by Mauro Modesto - Front Office Manager

Dear CetusGirl, Thank you for taking the time to post your amazing review about your stay at behotelisboa. We are delighted to acknowledge that you had such a great stay with us and how highly you rated your experience here. We truly appreciate your kind comments on our location and room facilities. We would like to inform you that we will share your words with our employees. Thank you very much for your kind words and we look forward to welcome you back soon! Kind Regards,

5 out of 5
Staff were very welcoming from the moment we arrived - offering us a complimentary custard tart - the local speciality whilst we checked in. They were always incredibly helpful with any questions we had, and were on hand 24 hours a day. The location was fantastic - we were able to walk to most of the main attractions from the hotel, with metro and bus/tram stops nearby too. We had a standard/interior room, which was quite small although very comfortable (we are quite small!). This was fine as we were just using the hotel as a base, but if you like to spend a lot of time in your room it may be better to book a larger room. Unfortunately the hotel does not have a bar, but this is not a big problem as there are plenty of restaurants and bars within a stones throw! Thoroughly recommend this hotel, mostly due to the location and the fantastic, welcoming staff.

Posted by on 30 Aug 2018

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Comment from Hotel Management

30 Aug 2018 by Mauro Modesto - Front Office Manager

Dear Anonymous, Thank you for taking the time to post your amazing review about your stay at behotelisboa. We are delighted to acknowledge that you had such a great stay with us and how highly you rated your experience here. We pledge to always be attentive to details and your recognition means a lot to us. Your enthusiasm for our Hotel is very much appreciated and so we hope to have the honor of welcoming you back to behotelisboa. Kindest regards Mauro Modesto Front Office Manager – behotelisboa

4 out of 5

In the middle of all.

Pros: Outstanding
Cons: Our room was quite small which probably is down to the layout and age of the building. The actual size of the smaller rooms should be mentioned online
Located in central Lisbon within walking distance to all sights this hotel combines everything. The staff at the reception were outstanding and constantly ready to assist with suggestions to sights - original restaurants in town and shopping. Everyone were smiling and friendly making this hotel, despite a bit of street noise in the evenings, feel like a family home.

Posted by , from London on 23 Aug 2017

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Comment from Hotel Management

2 Sep 2017 by Camila M.

Dear Bo, On behalf of the whole team at Behotelisboa let me thank you so much for choosing to stay with us to discover our sunny and vividly Lisbon. We are truly committed to deliver an exceptional experience to our guests and we are glad to hear that we have achieved that during your stay. As you may be informed by our team, this buling is located in Baixa, that is an area built after the earthquake in 1755, and it is considered by Lisbon's city hall as being an historical building, and for that reason some rooms have smaller dimensions, however they are still very confortable, charmy and clean. We are very thankful to get your recommendation and it is being scrutinised by our management. So, for that reason, we took it in consideration and we will work hard to improve our services thanks to your comment. We would like to inform you that we will share your words with our employees. Thank you very much for your kind words and we look forward to welcome you back soon! Kind Regards, Camila Marques Sales Director - Behotelisboa

3 out of 5
Badezimmer: Duschvorhang ungünstig. Wenig Ablagemöglichkeiten, Save funktionierte nicht.

Posted by on 5 Mar 2020

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Comment from Hotel Management

6 Mar 2020 by Luis Moreira - Front Office Manager

Dear Guest, In name of behotelisboa we would like to thank your time to post a review of our hotel, sharing your opinion about your stay. The behotelisboa is strongly dedicated to have an excellent service that can be felt and recognized by our guests. That is truly important for us. For that reason, I would like to apologize in name of the entire behotelisboa team and if you allow me to, I would also like to share with you that your comment was well received, and we always wish to provide a great stay in Lisbon, but for the reasons you mentioned that was not possible this time. I am sure that existed as well very positive points what it regards to your experience, such as front office staff and we would like to invite you to explore in the future, if you give us the pleasure of having you here with us again, other room categories that are bigger than the room you have stayed, and who knows that you will be positively surprised. We are strongly committed to do the best everytime, and for that reason we humbly accept your comment, sending to you our best regards, Luís Moreira, Front Office Manager – Behotelisboa

4 out of 5
Erinomainen sijainti ja ystävällinen henkilökunta! Huone oli melko pieni, vain vähän laskutilaa ja vaatteiden säilytystilaa kahdelle, mutta parveke oli plussaa.

Posted by on 1 Mar 2020

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Comment from Hotel Management

1 Mar 2020 by Luís Moreira, Front Office Manager – behotelisboa

Dear Guest, Greetings from Lisbon, Firstly we thank you for the preference given to the behotelisboa. We were extremely pleased with your general appreciation of the behotelisboa. Thank you very much for the kind words about this hotel and the team that works here and whose real objective is to deliver a great level of service, genuine and friendly. Hope to welcome you in a next future

5 out of 5
Sijainti oli paras mahdollinen, aivan keskustassa ja lähellä paljon ravintoloita, metrosema melkein kulman takana. Erittäin ystävällistä ja palvelualtista henkilökuntaa. Siisti yleisolemus, hyvin siivottu, kylppärissä pientä kuluneisuutta, mutta silti siistiä

Posted by on 22 Feb 2020

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Comment from Hotel Management

24 Feb 2020 by Luís Moreira - Front Office Manager

Dear guest, Grreetings from Lisbon, Firstly we thank you for the preference given to the Behotelisboa. We are truly committed to deliver an exceptional experience to our guests and we are glad to hear that we have achieved that during your stay. We would like to inform you that we will share your words with our employees. Thank you very much for your kind words and we look forward to welcome you back soon! Kind Regards,

5 out of 5
Très bonne literie et la chambre au calme. Réceptionniste exceptionnelle dès la connaissance de la date anniversaire de mon conjoint Nata et Porto. Mais l attention a suivi par une surprise d un gâteau avec bougies et un mot de la part du team en français de bon anniversaire. Hôtel très propre et rassurant. Comme nous avons beaucoup visité nous n avons pas souffert de notre petite chambre. Je le recommande car situation au top pour découvrir Lisbonne.

Posted by on 20 Feb 2020

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Comment from Hotel Management

26 Feb 2020 by Luís Moreira - Front Office Manager

Cher Invité, Salutations de Lisbonne Tout d'abord, nous vous remercions pour la préférence au Behotelisboa. WOW quelle revue extraordinaire. Merci de partager votre expérience! Je partagerai vos commentaires avec notre équipe car je suis sûr qu'ils seront ravis de savoir qu'ils ont fait une différence et vraiment amené votre séjour à un autre niveau. Salutations distinguées

4 out of 5
L'Emplacement, l'accueil,l' hygiène, la propreté, la décoration sobre et moderne Une grande chambre, agréable et une salle de bain spacieuse.

Posted by , from Suisse on 23 Jan 2020

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Comment from Hotel Management

25 Jan 2020 by Luís Moreira - Front Office Manager

Chère line, Merci beaucoup d'avoir choisi de séjourner à behotelisboa et d'avoir pris le temps de poster vos mots enfant sur notre emplacement et propreté. Nous sommes heureux d'apprendre à quel point vous avez apprécié votre séjour chez nous et apprécions vraiment les commentaires de vos enfants sur notre personnel et nos chambres. Notre équipe s'engageant à toujours être attentive aux détails, votre reconnaissance signifie beaucoup pour tous. Ce serait un grand honneur de vous accueillir de nouveau à l'hôtel lors d'un futur séjour. Cordialement, Luís Moreira, Responsable Front Office - behotelisboa

4 out of 5
Sehr freundliches Personal, herzlicher Empfang, beste Lage

Posted by on 16 Nov 2019

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Comment from Hotel Management

16 Nov 2019 by Luís Moreira - Front Office Manager

Dear guest, We would like to thank you for your preference for behotelisboa for your stay. We appreciate your feedback on your experience at our hotel. We will share with the entire BEHOTEL team. We look forward to welcoming you back to our hotel! Best regards, Luís Moreira, Front Office Manager - Behotelisboa

5 out of 5
Loistava sijainti, todella ystävällinen ja avulias henkilökunta, joka antoi hyviä vinkkejä. Hyvä aamiainen.

Posted by on 17 Oct 2019

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Comment from Hotel Management

17 Oct 2019 by Luís Moreira - Front Office Manager Behotelisboa

Dear Anonymous, Firstly we thank you for the preference given to the behotelisboa. What an extraordinary review. Thank you for sharing your experience! I will share your comments with our team as I am sure they will be thrilled to know that they made a difference and really brought your stay to another level. We sincerely hope to welcome you back on your next trip to our beautiful city, Kind Regards

Property Features

Public spaces have free WiFi. There's an onsite 24-hour business centre. An airport shuttle (available 24 hours) is available for a fee. Behotelisboa also features tour or ticket assistance, concierge services, and laundry facilities. This 4-star Lisbon hotel is smoke free.

  • 1 building
  • 39 guestrooms or units
  • 5 levels
  • Built in 2015
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Airport: Lisbon (LIS-Humberto Delgado) (10.2 km / 6.4 mi)
  • Train station: Rossio Station (0.6 km / 0.4 mi)
  • Metro station: Baixa-Chiado Station (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Behotelisboa offers 39 forms of air-conditioned accommodation with minibars and laptop-compatible safes. A pillow menu is available. Plasma televisions come with satellite channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. This Lisbon hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:30 AM and 10:30 AM.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Please note: Guestrooms on floors 1-4 are accessible by elevator. The Mansard, Standard Double Room (Mini), and Standard Room Interior View rooms are located on the 5th floor, accessible only via stairs from the 4th floor.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a fire extinguisher, a smoke detector and a security system. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.Personal protective equipment, including masks and gloves, will be available to guests.For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually wrapped food options are available for breakfast and through room service. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The "standard Double Room (Mini)" guestroom is accessible only via 1 flight of stairs. Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.Personal protective equipment, including masks and gloves, will be available to guests.For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually wrapped food options are available for breakfast and through room service.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property Registry Number – 7148
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • Online Penalty Collection
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 12.00 for adults and EUR 6 for children (approximately)
  • Airport shuttle fee: EUR 35 per vehicle (one-way)
  • Airport shuttle fee per child: EUR 35 (up to 12 years old)
  • Nearby parking fee: EUR 18 per day (open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • behotelisboa Hotel Lisbon
  • behotelisboa Hotel
  • behotelisboa Lisbon
  • behotelisboa
  • behotelisboa Hotel
  • behotelisboa Lisbon
  • behotelisboa Hotel Lisbon

You should know

  • Behotelisboa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.