"Dated - no longer a five star experience. Poor attention to detail - room water, nespresso coffee pods not replaced with service, furniture in lobby r ... " More
13 Feb 2020 by DPL Management
Dear Guest, Thank you very much for choosing Dom Pedro Lisboa and for your kind evaluation. We are very happy for knowing of your satisfaction and we hope you had a very pleasant stay. Wishing to have the opportunity to welcome you back, Kindest regards Emanuel Freitas General Manager
20 Oct 2019 by DPL Management
Dear Guest, Thank you very much for choosing Dom Pedro Lisboa. We are sorry for not having been able to reach your expectations. Nevertheless, we hope you enjoyed your stay. Wishing to have the opportunity to welcome you back, Kindest regards Emanuel Freitas General Manager
16 Nov 2018 by DPP Management
Dear Guest, Thank you very much for your preference and kind review. It is a great pleasure to know of your satisfaction and we will keep on working hard, with our best involvement, in order to succeed reaching our guests' expectations. We would love to have the opportunity to welcome you back. Kindest regards Paulo Mesquita General Manager
4 May 2018 by DPP Management
Dear Guest, Thank you very much for your preference and evaluation. Your opinion is very important for us and we will try to work those issues, in order to improve. We look forward to welcoming you back. Kindest regards Paulo Mesquita General Manager
4 May 2018 by DPP Management
Dear Guest, Thank you very much for your preference and evaluation. We hope you had a pleasant stay and we look forward to welcoming you back. Kindest regards Paulo Mesquita General Manager
29 Mar 2018 by DPP Management
Dear Guest, Thank you very much for your preference and review. We are very happy for knowing of your satisfaction and for having you with us, during your birthday celebration. Kindly allow us to explain that we don't have a shuttle service, from the airport. That transport service you refer regards a Concierge information, for a special transfer with a tourism licensed driver. Hoping to have the opportunity to welcome you again, Kindest regards Paulo Mesquita General Manager
17 Mar 2018 by Dom Pedro Management
Dear Guest, Thank you very much for your preference and for letting us know your feeling. We would like to present you our apologies, for not having been able to reach your expectations. Sometimes it is difficult to consider an early check-in, when we have very high occupancy. But our staff can make suggestions, how to spend some time around, and providing an umbrella shouldn't be any issue. We did have an unexpected failure in our Spa and we had to close, in order to fix it. Again, please accept our excuses for any inconvenience this may have caused. Kindest regards Paulo Mesquita General Manager
24 Oct 2023 by CM
Sehr geehrte Herr Rolf,Wir möchten Ihnen unseren herzlichsten Dank für Ihre freundlichen Worte und das ausgezeichnete Feedback bezüglich Ihres Aufenthalts in unserem Hotel aussprechen. Es ist äußerst erfreulich zu hören, dass Sie mit Ihrem Aufenthalt bei uns vollkommen zufrieden waren.Es war uns eine Freude, Ihnen einen angenehmen Aufenthalt zu bieten, und wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen, Carina Mateus - Guest Experience Manager
28 Oct 2023 by CM
Exmo. Sr. Joaquim,Muito obrigada pelo tempo que dispensou para nos enviar o seu comentário relativo à sua estadia.Ficamos felizes em saber que conseguimos superar suas expectativas e esperamos ter a oportunidade de recebê-lo de novo, muito em breve!Melhores cumprimentos,Carina Mateus - Guest Experience Manager
5 Jun 2023 by CM
Dear Ms. Corinne,Thank you for taking the time to share your review.We genuinely appreciate your feedback and apologize for any dissatisfaction experienced during your stay with us.Best regards,Carina Mateus - Guest Experience Manager
Dom Pedro Lisboa offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A business centre and 20 meeting rooms are available. A fitness centre, a terrace, and tour or ticket assistance are also featured at the luxury Dom Pedro Lisboa. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 5-star Lisbon hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Dom Pedro Lisboa offers 263 accommodations with minibars and espresso makers. 107-cm LCD televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 10:30 AM.
Il Gattopardo – This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Il Gattopardo – This fine-dining restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 3 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room.
The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Dom Pedro Lisboa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
