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4.3 out of 5

"Dated - no longer a five star experience. Poor attention to detail - room water, nespresso coffee pods not replaced with service, furniture in lobby r ... " More

By a verified traveller on Wed 16 Oct 2019

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Classic Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£123* Per night/room 12 Dec - 13 Dec

Romantic Night Package

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double or Twin Room, Tower

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Double or Twin Room, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Dom Pedro Lisboa's good location gets good marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Amoreiras Shopping Center. Features include free WiFi in public areas, plus 2 restaurants and 2 bars.

  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with body scrubs, body wraps or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the proximity to public transport and the location
  • Steps from Amoreiras Shopping Center and 9 minutes by car from Gulbenkian Museum
  • Airport shuttle service available for a fee

Dom Pedro Lisboa ratings based on 36 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Dom Pedro Lisboa

Everyone (22) Couples (8) Family (2) Other (2)
5 out of 5

Posted by on 7 Feb 2020

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Comment from Hotel Management

13 Feb 2020 by DPL Management

Dear Guest, Thank you very much for choosing Dom Pedro Lisboa and for your kind evaluation. We are very happy for knowing of your satisfaction and we hope you had a very pleasant stay. Wishing to have the opportunity to welcome you back, Kindest regards Emanuel Freitas General Manager

3 out of 5
Dated - no longer a five star experience. Poor attention to detail - room water, nespresso coffee pods not replaced with service, furniture in lobby rocking, dusty fake flowers etc.

Posted by on 16 Oct 2019

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Comment from Hotel Management

20 Oct 2019 by DPL Management

Dear Guest, Thank you very much for choosing Dom Pedro Lisboa. We are sorry for not having been able to reach your expectations. Nevertheless, we hope you enjoyed your stay. Wishing to have the opportunity to welcome you back, Kindest regards Emanuel Freitas General Manager

5 out of 5
Lovely hotel and great location. Staff were super and really went out of their way to help

Posted by , from Ireland on 3 Nov 2018

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Comment from Hotel Management

16 Nov 2018 by DPP Management

Dear Guest, Thank you very much for your preference and kind review. It is a great pleasure to know of your satisfaction and we will keep on working hard, with our best involvement, in order to succeed reaching our guests' expectations. We would love to have the opportunity to welcome you back. Kindest regards Paulo Mesquita General Manager

4 out of 5

Nice hotel and close to all amenities.

Could do with coffee supply in the room. Opening time for swimming pool should be a little longer, may be until 9pm rather than closing at 7.30pm.

Posted by on 28 Apr 2018

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Comment from Hotel Management

4 May 2018 by DPP Management

Dear Guest, Thank you very much for your preference and evaluation. Your opinion is very important for us and we will try to work those issues, in order to improve. We look forward to welcoming you back. Kindest regards Paulo Mesquita General Manager

4 out of 5

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Pros: Parking
Cons: .
Location: .
Good position, comfortable for car driver xxxxx xxxxx xxxxx xxxxx

Posted by on 5 Apr 2018

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Comment from Hotel Management

4 May 2018 by DPP Management

Dear Guest, Thank you very much for your preference and evaluation. We hope you had a pleasant stay and we look forward to welcoming you back. Kindest regards Paulo Mesquita General Manager

4 out of 5

Great hotel with a nice touch!

Pros: Everything
Cons: shuttle service charge
Location: Location is pretty good with a big shopping mall nearby and another one the Court Engles at a walking distance.
Had a short stay in the hotel for 3 days and was pleasantly surprised with a room view, service, food and a good breakfast buffet. I didn't use hotel's shuttle service to and from the airport, but I think it is overpriced at Eur 50 per person, when you can get a cab fir Eur 10 - 20. Otherwise no complaints, great location and was treated for a nice cake and a complimentary bottle of sparkling wine for my birthday, which was a total surprise. Will stay again when in Lisbon next time!

Posted by on 21 Mar 2018

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Comment from Hotel Management

29 Mar 2018 by DPP Management

Dear Guest, Thank you very much for your preference and review. We are very happy for knowing of your satisfaction and for having you with us, during your birthday celebration. Kindly allow us to explain that we don't have a shuttle service, from the airport. That transport service you refer regards a Concierge information, for a special transfer with a tourism licensed driver. Hoping to have the opportunity to welcome you again, Kindest regards Paulo Mesquita General Manager

3 out of 5

Nice hotel + views but need some improvements

Overall this hotel was lovely but we were disappointed with the service. We had come from farso had requested early check in and the receptionist made no attempt to make us feel comfortable.We were told to go for a walk even though it was raining heavily, we asked for an umbrella and was told we would only get one once we checked in, which I thought was ridiculous. The Ac in the room didnt work and maintainance simply told us to open the window, the beds don’t gave real bedding just a sheet thrown over which was tacky. The spa was not available and we were not informed until we arrived very disappointed.

Posted by , from london on 6 Mar 2018

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Comment from Hotel Management

17 Mar 2018 by Dom Pedro Management

Dear Guest, Thank you very much for your preference and for letting us know your feeling. We would like to present you our apologies, for not having been able to reach your expectations. Sometimes it is difficult to consider an early check-in, when we have very high occupancy. But our staff can make suggestions, how to spend some time around, and providing an umbrella shouldn't be any issue. We did have an unexpected failure in our Spa and we had to close, in order to fix it. Again, please accept our excuses for any inconvenience this may have caused. Kindest regards Paulo Mesquita General Manager

4 out of 5

Can recommend the Hotel

Pros: Staff
Cons: Breakfast buffet
Location: Location is close to most places
Obliging & efficient staff. Nice rooms & clean. Only complaint - breakfast buffet only just adequate. I would stay there again

Posted by , from London on 26 Jun 2017

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Comment from Hotel Management

22 Aug 2017 by DPP Management

Dear Madam, For any reason we can't understand, your message hadn't been replied yet. Please accept our apologies. We would like to thank you for your preference and for your kind review. We hope you had a very pleasant stay and we look forward to welcoming you back. Kind regards Paulo Mesquita General Manager

5 out of 5

Cosy hotel in perfect location!

Friendly, helpful stuff. Excellent breakfast, nice spa, cosy room always clean.

Posted by , from South of France on 23 Nov 2016

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3 out of 5

Nice hotel but at the top of a hill

This hotel is nice. The staff are lovely!! The interior is a bit dated but it's super clean through-out. I'm a bit picky, there was no kettle in the room, just a coffee maker and no face clothes in the bathroom. For us it was a base for exploring and served its purposr

Posted by , from Dublin on 12 Aug 2016

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Comment from Hotel Management

23 Aug 2016 by DPP Management

Dear Madam, Thank you very much for posting your review. We are happy for knowing of your satisfaction, but we also took due note of your remarks. We will work these issues, in order to improve. We look forward to welcoming you again. Kind regards Paulo Mesquita General Manager

Property Features

Dom Pedro Lisboa offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. There are 20 meeting rooms available. A fitness centre, a terrace, and tour or ticket assistance are also featured at the luxury Dom Pedro Lisboa. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 5-star Lisbon hotel is smoke free.

  • 1 building
  • 263 guestrooms or units
  • 21 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1998
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Computer for guest use
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Campolide Station (2.8 km / 1.7 mi)
  • Metro station: Rua Conselheiro Fernando Sousa Stop (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Dom Pedro Lisboa offers 263 accommodations with minibars and espresso makers. 107-cm LCD televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Films for purchase
  • Espresso maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Bidet
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Il Gattopardo – This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Il Gattopardo – This fine-dining restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golf lessons available nearby
  • Golfing nearby
  • Health or beauty spa nearby

Spa Services

The on-site spa has 3 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Dom Pedro Lisboa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free: Maximum age 2
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • Property Registry Number – 1552
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Please note, some room types at this property are not available when booking a stay with children.
  • Individually wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: EUR 19.50 for adults and EUR 9.75 for children (approximately)
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 2)
  • Self-parking fee: EUR 17.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dom Palace
  • Dom Pedro Hotel
  • Dom Pedro Palace
  • Dom Pedro Palace Hotel
  • Dom Pedro Palace Lisbon
  • Hotel Dom Pedro Palace
  • Hotel Dom Pedro Palace Lisbon
  • Hotel Pedro Palace
  • Pedro Palace
  • Pedro Palace Hotel
  • Dom Pedro Palace Hotel Lisbon
  • Dom Pedro Lisboa Hotel Lisbon
  • Dom Pedro Lisboa Hotel
  • Dom Pedro Lisboa Lisbon
  • Dom Pedro Palace Hotel Lisbon
  • Dom Pedro Lisboa Hotel
  • Dom Pedro Lisboa Lisbon
  • Dom Pedro Lisboa Hotel Lisbon

You should know

  • Pool access available from 9:00 AM to 7:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.