4.7 out of 5

"Although this hotel feels like it is a little away from the main touristy spots. It’s a great location with easy access to transport and the park. Bre ... " More

By a verified traveller on Sat 04 Aug 2018

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Hotel Description

The public transport around EPIC SANA Lisboa Hotel gets good marks from our customers. During your stay, you're just a quick walk from Amoreiras Shopping Center. Free WiFi in public areas, 2 bars and a full-service spa are available. Built in 2013, this 5-star hotel has 311 rooms over 10 floors. Free WiFi and LCD TVs are available in all rooms.

  • Air-conditioned rooms with MP3 docking stations, 24-hour room service and LCD TVs
  • Free WiFi
  • Enjoy international cuisine while dining at Flor-de-Lis
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Indulge with massages, facials or hydrotherapy at Sayanna Wellness
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre
  • Guests like the accommodation for the comfy beds, spaciousness and overall comfort
  • Just a 4-minute walk from Amoreiras Shopping Center and 9 minutes on foot from Marquis of Pombal Square

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£172 per night

Deluxe Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Deluxe Suite (with Extra Bed)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Premium Twin Room (Deluxe)

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Deluxe Suite

Bed Count 1 Double Bed Maximum Occupancy 2 Max

EPIC SANA Lisboa Hotel ratings based on 107 verified reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for EPIC SANA Lisboa Hotel

Everyone (53) Couples (35) Family (3) Friends (7) Other (2)
4 out of 5

Posted by on 15 Jul 2019

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5 out of 5

Posted by on 16 May 2019

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5 out of 5
I thoroughly enjoyed my stay here. Our room was spacious and comfortable. All staff were extremely friendly and helpful. The breakfast had an excellent selection!

Posted by on 7 May 2019

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Comment from Hotel Management

7 May 2019 by EPIC SANA Lisboa

Dear Guest, We would like to thank you for choosing EPIC SANA Lisboa for your stay. Thank you very much for taking the time to share your experience with us and show us how EPIC we went with you. We are glad to read your kind words and see that we can match your expectations and provide you an EPIC stay with EPIC experiences. Thank you very much for recommend us and for keep EPIC SANA Lisboa on your top list. We are looking forward to welcome you soon to EPIC SANA Lisboa for more EPIC stays. Kind Regards, Olivier Mencucci, General Manager.

4 out of 5
I had a bottle of 30 Euro Port Wine in my room that disappeared. As compensation I had a reduction on Minibar bill which was lower than the value of the wine

Posted by , from Hannover on 5 Nov 2018

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4 out of 5

Posted by on 2 Nov 2018

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5 out of 5

Posted by on 10 Sep 2018

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4 out of 5

Great city escape pad

Although this hotel feels like it is a little away from the main touristy spots. It’s a great location with easy access to transport and the park. Breakfast at the nearby Leiterie was great and good alternative to those samey hotel breakfasts.

Posted by on 4 Aug 2018

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5 out of 5

Very nice clean hotel

A truly 5 star hotel - great rooms, comfortable beds, nice indoor pool, sauna and steam room. The breakfast was pricy but was worth it and at specific request they also catered for a vegetarian as part of the buffet.

Posted by on 4 Apr 2018

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5 out of 5
Pros: Awesome - great location, facilities state of the art, a great breakfast buffet, not seen for long time!
Great place to be, very well organized and very friendly staff. Was there between Xmas and New Year, we felt extremely well accommodated, the front desk was always well aware of our needs and requests. We took once dinner, a bit pricy vs local restaurants, but I think it was still excellent! Room was spacious, excellently equipped, state of the art, nothing at all to complain :-)

Posted by , from Zurich on 4 Jan 2018

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5 out of 5

Excellent facilities

Facilities are amazing, 2 pools, 2 bars, one bar with pool on the top floor, one spa... Interior design is amazing. Good location

Posted by on 18 Jul 2017

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Renovations + Closures

The following facilities are closed seasonally every year. They will be closed from 19 February until 30 April:

  • Swimming pool
  • One of the swimming pools

Property Features

EPIC SANA Lisboa Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. You'll find a 24-hour business centre on site. Event space at this hotel measures 18934 square feet (1759 square metres) and includes conference centres. A fitness centre, a terrace, and tour or ticket assistance are also featured at the luxury EPIC SANA Lisboa Hotel. For a fee, parking is available. This 5-star Lisbon hotel is smoke free.

  • 1 building
  • 311 guestrooms or units
  • 10 levels
  • 2 bars or lounges
  • 18934 sq ft of conference space
  • 1759 sq. m of conference space
  • Built in 2013
  • Dining venue
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Lisbon (LIS-Humberto Delgado) (8.6 km / 5.3 mi)
  • Train station: Lisbon Rossio Station (2.2 km / 1.4 mi)
  • Metro station: Marques de Pombal Station (0.7 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

EPIC SANA Lisboa Hotel offers 311 forms of air-conditioned accommodation with MP3 docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 37-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a bath and shower, a bidet, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Films for purchase
  • Luxury bedding
  • Pillow options
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

Flor-de-Lis – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Scale Bar – This bar only serves light fare. Open daily.

Upscale Bar – This poolside bar only serves light fare.

24-hour room service is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness centre.

Spa Services

Sayanna Wellness has 6 treatment rooms. Services include hot stone massages, facials, body wraps and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and Turkish bath/hammam.

Guests under 16 years old are not allowed in the spa.

  • Hot stone massage
  • Sauna in spa
  • Number of treatment rooms 6
  • Minimum age to access spa is 16
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

  • Union Pay
  • No rollaway/extra beds available
  • Property Registry Number – 3845
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 24.50 per person (approximately)
  • Valet parking fee: EUR 15.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • EPIC SANA Lisboa Hotel Lisbon
  • EPIC SANA Lisboa Hotel
  • EPIC SANA Lisboa Lisbon
  • EPIC SANA Lisboa

You should know

  • The seasonal pool will open in May and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.