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4.5 out of 5

"Very very good, Nothomb bad to say bout the hotel " More

By a verified traveller on Fri 03 Sep 2021

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Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£212* Per night/room 18 Jun - 19 Jun

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Double Room (with Extra Bed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Twin Room (Deluxe)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at EPIC SANA Lisboa Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Amoreiras Shopping Center. You'll find features such as free WiFi in public areas, plus 2 bars and a full-service spa.

  • Free WiFi
  • Enjoy international cuisine while dining at Flor-de-Lis
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Treat yourself to body wraps, deep-tissue massages or body scrubs at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the breakfast and the comfortable guestrooms
  • Just a 3-minute drive from Rossio Square and a few minutes from Castle of São Jorge
  • Airport shuttle service available for a fee

EPIC SANA Lisboa Hotel ratings based on 51 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for EPIC SANA Lisboa Hotel

Everyone (30) Couples (16) Family (2)
5 out of 5
Very very good, Nothomb bad to say bout the hotel

Posted by on 3 Sep 2021

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Comment from Hotel Management

3 Sep 2021 by General Manager

Dear Mr. Valentin, Thank you very much for your preference at our EPIC SANA Lisboa Hotel. We are glad to read your kind words and see that we can match your expectations. On behalf of the whole team, we hope that we can welcome you back very soon. Best Regards, Olivier Mencucci General Manager

5 out of 5
Top top hotel. Excellent service. Deluxe room on 10th floor was great. Probably best hotel in Lisbon. Amazing rooftop pool.

Posted by on 18 Aug 2021

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Comment from Hotel Management

19 Aug 2021 by EPIC SANA Lisboa

Dear Guest, Thank you for the preference shown towards EPIC SANA Lisboa Hotel and the willingness to let us know your opinion about our service. We are glad to see that we can match your expectations. We are looking forward to welcome you soon for more EPIC stays. Kind regards, Olivier Mencucci, General Manager.

5 out of 5
Very friendly staff. We had an issue with one if the electric blinds and it was rectified immediately

Posted by on 17 Oct 2019

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Comment from Hotel Management

21 Oct 2019 by EPIC SANA Lisboa

Dear Guest, We would like to thank you for choosing EPIC SANA Lisboa for your stay. Thank you very much for taking the time to share your experience and give us your feedback about your stay. We are glad to read your kind words and see that we can match your expectations and provide you an EPIC stay with EPIC experiences. Thank you very much for show us how EPIC we went with you. We are looking forward to welcome you soon to EPIC SANA Lisboa for another EPIC stay. Kind Regards, Olivier Mencucci, General Manager.

4 out of 5
Modern hotel, lovely breakfast, clean rooms, good shower pressure, friendly staff, nice rooftop pool

Posted by on 8 Oct 2019

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Comment from Hotel Management

9 Oct 2019 by EPIC SANA Lisboa

Dear Guest, We would like to thank you for choosing EPIC SANA Lisboa for your stay. Thank you very much for taking the time to share your experience and give us your feedback about your stay. We are glad to read your kind words and see that we can match your expectations and provide you an EPIC stay with EPIC experiences. Thank you very much for show us how EPIC we went with you. We are looking forward to welcome you soon to EPIC SANA Lisboa for another EPIC stay. Kind Regards, Olivier Mencucci, General Manager.

5 out of 5
Very nice hotel friendly staff amenities are very good.

Posted by on 16 Aug 2019

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Comment from Hotel Management

19 Aug 2019 by EPIC SANA Lisboa

Dear Guest, We would like to thank you for choosing EPIC SANA Lisboa for your stay. Thank you very much for taking the time to share your experience with us and for giving us your feedback. We were glad to read your kind words and to see that we matched your expectations and provided you an EPIC stay and experiences. Thank you so much for sharing your kind comments about your EPIC Sana experience. We look forward to welcoming you back to EPIC SANA Lisboa, for another EPIC stay. Kind Regards, Olivier Mencucci, General Manager.

5 out of 5

Posted by on 8 Aug 2019

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5 out of 5
Just fantastic everything about the place was 5 star Only thing I would have liked was a balcony or terrace that would have been accessible from the bedroom Will use the hotel again

Posted by on 22 Jul 2019

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Comment from Hotel Management

23 Jul 2019 by EPIC SANA Lisboa

Dear Guest, We would like to thank you for choosing EPIC SANA Lisboa for your stay. Thank you very much for taking the time to share your experience and give us your feedback about your stay. We are glad to read your kind words and see that we can match your expectations and provide you an EPIC stay with EPIC experiences. Thank you very much for show us how EPIC we went with you. We are looking forward to welcome you soon to EPIC SANA Lisboa for another EPIC stay. Kind Regards, Olivier Mencucci, General Manager.

4 out of 5

Posted by on 15 Jul 2019

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5 out of 5

Posted by on 16 May 2019

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5 out of 5
I thoroughly enjoyed my stay here. Our room was spacious and comfortable. All staff were extremely friendly and helpful. The breakfast had an excellent selection!

Posted by on 7 May 2019

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Comment from Hotel Management

7 May 2019 by EPIC SANA Lisboa

Dear Guest, We would like to thank you for choosing EPIC SANA Lisboa for your stay. Thank you very much for taking the time to share your experience with us and show us how EPIC we went with you. We are glad to read your kind words and see that we can match your expectations and provide you an EPIC stay with EPIC experiences. Thank you very much for recommend us and for keep EPIC SANA Lisboa on your top list. We are looking forward to welcome you soon to EPIC SANA Lisboa for more EPIC stays. Kind Regards, Olivier Mencucci, General Manager.

Property Features

EPIC SANA Lisboa Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and coworking spaces are available. Event space at this hotel measures 18934 square feet (1759 square metres) and includes conference centres. A seasonal outdoor pool, a 24-hour fitness centre, and a library are also featured at the luxury EPIC SANA Lisboa Hotel. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 5-star Lisbon hotel is smoke free.

  • 1 building
  • 311 guestrooms or units
  • 10 levels
  • 2 bars or lounges
  • 18934 sq ft of conference space
  • 1759 sq. m of conference space
  • Built in 2013
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Transport

  • Train station: Rossio Station (2.2 km / 1.3 mi)
  • Metro station: Amoreiras Stop (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

EPIC SANA Lisboa Hotel offers 311 air-conditioned accommodations with MP3 docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 37-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Films for purchase
  • Luxury bedding
  • Pillow options
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Flor-de-Lis – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Reservations are required.

Scale Bar – This bar only serves light fare. Open daily.

Upscale Bar – This poolside bar only serves light fare. Open selected days.

24-hour room service is available.

Nearby Activities

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Fitness classes on site

Spa Services

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Prenatal massage
  • Steam room in spa
  • Minimum age to access spa is 16
  • Reflexology
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property does not follow regional sanitisation guidelines
  • Guests will receive an email with special check-in instructions
  • Property registry number - 3845
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 3)
  • Self-parking fee: EUR 25 per day
  • Valet parking fee: EUR 25 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • EPIC SANA
  • EPIC SANA Hotel Lisboa
  • EPIC SANA Lisboa
  • EPIC SANA Lisboa Hotel
  • EPIC SANA Lisboa Hotel Lisbon
  • EPIC SANA Lisboa Lisbon
  • Hotel EPIC SANA
  • Hotel EPIC SANA Lisboa
  • SANA EPIC Hotel
  • SANA EPIC Lisboa
  • EPIC SANA Lisboa Hotel Hotel
  • EPIC SANA Lisboa Hotel Lisbon
  • EPIC SANA Lisboa Hotel Hotel Lisbon

You should know

  • The seasonal pool will open in May and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.