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4.2 out of 5

"The property was attractive and in a nice peaceful road. Nice decor throughout. All staff were attentive and very helpful and polite. " More

By a verified traveller on Fri 26 Apr 2019

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Hotel Description

Our customers tell us that they enjoy the breakfast at Eurostars Das Letras. During your stay, you're just a quick walk from Botanical Garden. You'll find features such as free WiFi in public areas, plus a restaurant and a fitness centre. Built in 2008, this 5-star hotel has 107 rooms over 8 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with flat-screen TVs, minibars and room service (during limited hours)
  • Free WiFi
  • Enjoy international cuisine while dining at Restaurante das Letras
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a fitness centre
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • Steps from Botanical Garden and 13 minutes on foot from Rossio Square

Double or Twin Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£107* Per night/room 19 Jul - 20 Jul

Double Room Single Use

Bed Count 1 Double Bed Maximum Occupancy 1 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double or Twin Room (with Extra Bed)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Eurostars Das Letras ratings based on 44 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Eurostars Das Letras

Everyone (13) Couples (24) Family (2) Friends (3) Other (1)
5 out of 5
The property was attractive and in a nice peaceful road. Nice decor throughout. All staff were attentive and very helpful and polite.

Posted by on 26 Apr 2019

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5 out of 5

Great location

Pros: The location is great , within walking distance to the central area for trains and buses.
Location: Nice cafes and restaurants nearby and very close to the Bus stop for the City Tour Bus.
Lovely hotel with spacious clean and comfortable rooms. The staff are very pleasant and helpful.

Posted by , from London on 24 Feb 2017

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4 out of 5

Very clean but slightly soul-less

Hotel was good - very clean and tidy. Slightly soul less and lacking in atmosphere, mostly due to it being entirely decked out in black and grey marble, which made it feel a bit sparse. Rooms were a good size and with all expected amenities. Location good and convenient to metro etc. Some nice restaurants very close by, especially the unexpected Tibetan restaurant. Wifi slightly annoying as you had to continually log in, but it did work consistently and speed was fine. Staff nice and helpful. Overall - wouldn't mind if I had to return there again, but it's slightly forgettable. More 4 than 5 star really.

Posted by on 25 Nov 2015

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5 out of 5

Lisbon stay

Unfortunately we stayed there only for 2 nights..lobby was well decorated, checkin fast without problems, all staff very helpfull and nice and polite, all speak good english,rooms big enough, brilliant bathroom with separated bath and rain shower..mini bar, bathrobes and slippers..situated on the hill, but close to everything..overall great hotel would stay again

Posted by on 4 May 2015

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4 out of 5
Ystävällinen henkilökunta. Siivouksen aikataulu liian myöhäinen, parani kun huomautimme asiasta. Pidimme hotellin sijainnista, rauhallinen alue. Hyviä ravintoloita ympärillä. Hotellin aamupala oli hyvätasoinen.

Posted by on 9 Mar 2020

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4 out of 5
everything was very clean and I could notice special attencion in the bathroom cleanness.

Posted by on 28 Jan 2020

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5 out of 5

Posted by on 5 Jan 2020

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5 out of 5
Sehr aufmerksames Personal Nette Geburtstagsüberraschhng auf dem Zimmer

Posted by on 5 Dec 2019

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4 out of 5
Pour un 5 étoiles propreté pas excellent pas de brosse pour les toilettes ?

Posted by on 2 Dec 2019

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4 out of 5
Hotelli oli erittäin siisti ja vastaanoton henkilökunta erittäin ystävällistä. Sänky oli ihana. Suihkua emme ihan osanneet käyttää ja aamiaiskattauksen henkilöstön kielitaito oli kai hieman heikkoa, sillä pöytiinohjauksessa meinasi sattua tuplalaskutus kielimuurin tai väärinymmärryksen vuoksi. Aamiainen itsessään oli runsas ja monipuolinen, ja kuohuviini sekä mansikat tekivät siitä suorastaan ylellisen. Suosittelisin hotellia muillekin, vaikka kävelymatkaa Lissabonin vanhaan keskustaan hieman onkin.

Posted by on 22 May 2019

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About the Eurostars Das Letras

Location Rua Castilho 6-12, Lisbon, 1250-069

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available. WiFi is free in public spaces. A fitness centre, a terrace, and concierge services are also featured at the luxury Eurostars Das Letras. For a fee, parking is available. This 5-star Lisbon hotel is smoke free.

  • 1 building
  • 107 guestrooms or units
  • 8 levels
  • Built in 2008
  • Dining venue
  • Bar or lounge
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Lisbon (LIS-Humberto Delgado) (11.9 km / 7.4 mi)
  • Train station: Rossio Station (1.4 km / 0.8 mi)
  • Metro station: Avenida Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Eurostars Das Letras offers 107 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a rainfall showerhead, and complimentary toiletries. This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Luxury bedding
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Restaurante das Letras – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30 per night.
  • Cots (infant beds) are available for EUR 30 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Personal protective equipment, including masks and gloves, will be available to guests.The property affirms that it follows sanitisation practices of Clean & Safe (Portugal) guidelines.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.The property affirms that it follows sanitisation practices of Clean & Safe (Portugal) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 18 per person (approximately)
  • Self-parking fee: EUR 15 per day
  • Crib (infant bed) fee: EUR 30 per night
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Eurostars Das Letras
  • Eurostars Das Letras Hotel
  • Eurostars Das Letras Hotel Lisbon
  • Eurostars Das Letras Lisbon
  • Eurostars Das Letras Hotel Lisbon
  • Eurostars Das Letras Hotel
  • Eurostars Das Letras Lisbon
  • Eurostars Das Letras Hotel Lisbon

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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