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4.2 out of 5

"Hotel is located at a very good place, its just 3 metro stops or 15-20 mins walk to main city centre. Staffs are helpful to share information about th ... " More

By Subh on Sun 04 Oct 2015

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Comfort Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£80* Per night/room 2 Jul - 3 Jul

Comfort Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Comfort Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at HF Fenix Garden. During your stay, you're just a quick walk from Marquis of Pombal Square. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. Built in 2008, this 3-star hotel has 98 rooms over 8 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • Air-conditioned rooms with LCD TVs, room service and phones
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the value of their stay
  • Steps from Marquis of Pombal Square and 11 minutes on foot from Amoreiras Shopping Center

HF Fenix Garden ratings based on 49 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for HF Fenix Garden

Everyone (7) Couples (29) Business (1) Family (6) Other (4) Friends (2)
3 out of 5

Good hotel at a very good location

Hotel is located at a very good place, its just 3 metro stops or 15-20 mins walk to main city centre. Staffs are helpful to share information about the city. Room was clean but very small (probably as booked for single person), has no coffee maker or mini bar. It can be noisy at times in case of any event organised at the park which is in front of the hotel. There is no access to roof top bar or pool. I would suggest to book HF Fenix Music if you want to enjoy pool (specially during Summer)

Posted by on 4 Oct 2015

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5 out of 5

Lisbon city break

Hotel in good location with bus/metro access to airport and city centre. Rooms very clean and comfortable, also quiet. Good choice at buffet breakfast and staff very welcoming and helpful. Have marked wi-fi as 'just ok' as it is a 'required field although I did not use it, being of a generation that does not wish to be 'logged-in' at all times.

Posted by on 21 Apr 2015

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5 out of 5

perfect location to discover lisbon

The hotel was bigger than I had thought from the pictures, our room was a good size and spotlessly clean. The airport bus stopped just across the road from the hotel so that was great. The hop on hop off tourist bus leaves from just across the road also. The hotel breakfast was good and had quite a bit of variety. The only slight negative I would have is it would have been nice to have a tea making facility in the room. Overall we were very pleased with this hotel and our experience

Posted by on 6 Apr 2015

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4 out of 5
Tout fut très bien. J’y retournerais volontiers, en plus bien placée et bon petit déjeuner

Posted by on 3 Feb 2020

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5 out of 5

Posted by on 15 Apr 2019

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4 out of 5
Hotel sehr zentral gelegen. Metro, Busse alles in der Nähe. Guter Frühstückservice.

Posted by on 11 Aug 2018

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4 out of 5

Zentrumsnahe

Location: Sehr zentral. Lage tip top.
Das Hotel liegt sehr zentral und ist gut an die Metro / Bus angebunden.

Posted by on 4 May 2018

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3 out of 5

Trotz Stadtnähe ruhig

Zwei Tage Lissabon es war sehr viel Verkehr wir fuhren mit Hopp on hopp off. Hat gut geklappt die Busse waren pünktlich. Das Ozeanario sehr eindrücklich. Das Essen in der Altstadt ziemlich teuer. Aber ansonsten alles schön.

Posted by , from Schaffhausen Schweiz on 14 Mar 2018

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5 out of 5

Gute Kombination - Komfort und guter Standort

Das Hotel ist absolut empfehlenswert! Es liegt gerade bei der Metrohaltestelle, welche zwei Metrolinien verbindet. Zu Fuss ist man in 15-20 Minuten im Stadtzentrum. Das Personal ist freundlich und hilfsbereit. Das Morgenbuffet hat eine riesige Auswahl - es ist für jeden Typ etwas dabei (auch für Kinder). Die Zimmer sind sauber.

Posted by on 28 Feb 2018

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5 out of 5
Super Lage , kommen wieder aber mit dem Kreuzfahrtschiff

Posted by , from schweiz on 23 Oct 2017

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre. A computer station is on site and WiFi is free in public spaces. A terrace, tour or ticket assistance, and a garden are also featured at the business-friendly HF Fenix Garden. For a fee, parking is available. This 3-star Lisbon hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 8 levels
  • Built in 2008
  • Dining venue
  • Bar or lounge
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Lisbon (LIS-Humberto Delgado) (12.9 km / 8 mi)
  • Train station: Rossio Station (1.6 km / 1 mi)
  • Metro station: Marques de Pombal Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

HF Fenix Garden offers 98 forms of air-conditioned accommodation with a safe and a hairdryer. LCD televisions come with cable channels. This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

HF Fenix Garden has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cots/infant beds. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines.

  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • No cots (infant beds) available
  • Property Registry Number – 3331
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 12 per person (approximately)
  • Self-parking fee: EUR 9.90 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fenix Garden
  • HF Fenix
  • HF Fenix Garden
  • HF Fenix Garden Hotel
  • HF Fenix Garden Hotel Lisbon
  • HF Fenix Garden Lisbon
  • HF Fenix Garden Hotel
  • HF Fenix Garden Lisbon
  • HF Fenix Garden Hotel Lisbon

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.