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4.1 out of 5

"helpful staff close to city centre buses and metro close by " More

By a verified traveller on Fri 19 Oct 2018

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Comfort Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£66* Per night/room 15 Jun - 16 Jun

Comfort Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Comfort Plus Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Comfort Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Comfort Premium Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

The comfortable rooms at HF Fénix Lisboa get high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Marquis of Pombal Square. Free WiFi in public areas, a restaurant and a bar are available. This 4-star hotel has 193 rooms over 8 floors. Free WiFi and cable TV channels are available in all rooms.

  • Air-conditioned rooms with cable TV, minibars and room service
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and concierge services
  • Guests have great things to say about the comfortable guestrooms and the overall condition of the property
  • Steps from Marquis of Pombal Square and 12 minutes on foot from Amoreiras Shopping Center

HF Fénix Lisboa ratings based on 28 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for HF Fénix Lisboa

Everyone (16) Couples (7) Family (3)
5 out of 5
helpful staff close to city centre buses and metro close by

Posted by , from southend on 19 Oct 2018

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5 out of 5
Staff in the hotel are excellent. Very high standards

Posted by on 11 Sep 2017

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3 out of 5
Standort vom Hotel sehr gut. Hotel ist in die Jahre gekommen. Knarrendes Bett, Matratze sehr hart. Die Umsetzung betreffend Schutzmassnahmen COVID-19 war ausgezeichnet und bedenkenlos.

Posted by , from Schweiz on 1 Oct 2020

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5 out of 5
Gostei muito das instalações! Pessoas bastante simpáticas! Acolhimento top

Posted by , from Zurique on 27 Jul 2020

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4 out of 5

Posted by on 2 Feb 2020

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5 out of 5
sehr gute Lage, nah an alles, Metro/ Bus/ Tram/ Einkaufen/ das Meer, ...... die Lage des Hotels ist fantastisch, sehr gute Hotel, nette Personal ( Nur keine spricht Deutsch!, sonst perfekt Englisch,) sehr saubere Zimmer und Badezimmer, reichhaltige Frühstück................ Ich empfehte Hotel Fenix Lesboa jeder, der eine Städtereise genissen möchte. Viel Spass

Posted by on 5 Jan 2020

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5 out of 5
Super Nähe von Metro! Personal sehr freundlich und bemüht. Das Morgenbuffet hat alles, was das Herz begehrt...grosses sauberes Zimmer

Posted by on 10 Nov 2019

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4 out of 5
Guter Metroanschluss. Sauberes Zimmer und freundliches, hilfsbereites Personal. Gutes Frühstück-Buffet.

Posted by on 4 Nov 2019

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3 out of 5
Das Hotel ist in die Jahre gekommen. Die Gänge und Zimmer sind eher düster und auch die Beleuchtung lässt zu wünschen übrig. Die Qualität beim Zimmerservice ist mangelhaft (mal fehlte dies, mal das). Das Frühstücksbuffet ist reichhaltig, jedoch mangelt es auch hier z.B. ist alles sehr eng und man muss schon zu Beginn anstehen, um einen Tisch zu erhalten. Weiter muss man ständig auf Teller, Gläser oder Besteck warten. Kaffeelöffel gibt es so gut wie gar nicht bzw. diese werden auch nicht aufgedeckt.

Posted by on 30 Oct 2019

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4 out of 5
Zentrale Lage, freundliche Bedienung, leider fehlt eine Raucherlounge

Posted by on 19 Sep 2019

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Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site. A computer station is on site and WiFi is free in public spaces. There are 7 meeting rooms available. A terrace, tour or ticket assistance, and a garden are also featured at the business-friendly HF Fénix Lisboa. For a fee, parking is available. This 4-star Lisbon hotel is smoke free.

  • 1 building
  • 193 guestrooms or units
  • 8 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Lisbon (LIS-Humberto Delgado) (10 km / 6.2 mi)
  • Train station: Rossio Station (1.5 km / 0.9 mi)
  • Metro station: Marques de Pombal Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

HF Fénix Lisboa offers 193 forms of air-conditioned accommodation with minibars and a safe. Cable televisions are provided. This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

Restaurant Espaço Jardim – This buffet restaurant serves breakfast and dinner.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive outside posted check-in hours must contact the reception desk in advance.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at HF Fénix Lisboa

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cots/infant beds. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines.

  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • Property Registry Number – 3330
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 12 per person (approximately)
  • Self-parking fee: EUR 9.90 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fénix Lisboa
  • HF Fénix
  • HF Fénix Lisboa
  • HF Fénix Lisboa Hotel
  • Hf Fenix Lisboa Hotel Lisbon
  • HF Fénix Lisboa Hotel Lisbon
  • Hf Fenix Lisboa Lisbon
  • HF Fénix Lisboa Lisbon
  • HF Lisboa
  • HF Fénix Lisboa Hotel
  • HF Fénix Lisboa Lisbon
  • HF Fénix Lisboa Hotel Lisbon

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.