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4.4 out of 5

"Very good location. Room is relatively small for the rate paid. " More

By a verified traveller on Wed 11 Dec 2019

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Junior Room, Courtyard View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£64* Per night/room 29 Sep - 30 Sep

Deluxe Double or Twin Room, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Double or Twin Room, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Double or Twin Room, Courtyard View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room, Connecting Rooms, City View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Classic Double or Twin Room, City View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Hotel da Baixa. During your stay, you're just a quick walk from Rossio Square. Features include free WiFi in public areas, plus a restaurant and a bar. Built in 2018, this hotel has 66 rooms over 5 floors. Free WiFi and Smart TVs are available in all rooms.

  • Air-conditioned rooms with Smart TVs, minibars (stocked with some free items) and room service (during limited hours)
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and concierge services
  • Guests have great things to say about the proximity to public transport and the helpful staff
  • Steps from Santa Justa Elevator and 3 minutes on foot from Rossio Square
  • Airport shuttle service available for a fee

Hotel da Baixa ratings based on 9 verified reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel da Baixa

Everyone (3) Couples (4) Family (2)
4 out of 5
Very good location. Room is relatively small for the rate paid.

Posted by on 11 Dec 2019

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Comment from Hotel Management

11 Dec 2019 by Daniela Almeida, Guest Service.

Dear Guest, thank you soo much for your review. How nice to ear that you have a nice time in Lisbon and at Hotel da Baixa. It was a pleasure to have you as our guest and we hope see you soon on your next visit to our city. Best Regards,

4 out of 5
Lovely hotel with very pleasant staff, location great, food good, over all great hotel would come again 😊

Posted by on 12 Oct 2019

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Comment from Hotel Management

15 Oct 2019 by Daniela Almeida, Guest Service.

Dear Guest, we thank you for your extremely positive review of Hotel da Baixa. It is part of our daily objectives to care, kindness and availability in the service to our guests, as well as the offer of a quality service. Best regards

5 out of 5
Fab location, clean modern design, huge marble bathroom with double shower, sea views, wonderful, friendly attentive staff. A gem of a place.

Posted by on 17 Jul 2019

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Comment from Hotel Management

17 Jul 2019 by Armindo Luís

Dear Guest, Thank you for your kind review of the Hotel da Baixa. We are extremely happy to read that our service turned your stay into a wonderful experience. We look forward to seeing you again in your next visit to Lisbon. Yours Sincerely,

5 out of 5

Posted by on 15 Mar 2020

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Comment from Hotel Management

11 Apr 2020 by Armindo Luís

Dear Guest, We thank you for your extremely positive review of Hotel da Baixa. It is part of our daily objectives to care, kindness and availability in the service to our guests, as well as the offer of a quality service. Best regards

5 out of 5
Zimmer ist aussergewöhnlich gut ausgestattet (zum Beispiel Smartphone zum Ausleihen, Regenschirm, Nespresso Maschine etc.). Empfang sehr hilfsbereit und super vorbereitet bzgl. Ausflugstipps.

Posted by on 4 Dec 2019

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Comment from Hotel Management

4 Dec 2019 by Daniela Almeida, Guest Service.

Dear Guest, we thank you for your extremely positive review of Hotel da Baixa. It is part of our daily objectives to care, kindness and availability in the service to our guests, as well as the offer of a quality service. It was a pleasure to have you with us and we hope see you soon on your next visit to our city. Best regards

4 out of 5
Zentral gelegenes Hotel. Sehr freundliches Personal. Reichhaltiges Frühstück. Sehr sauberes Zimmer, aber ein wenig "eng".

Posted by on 27 Nov 2019

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Comment from Hotel Management

27 Nov 2019 by Daniela Almeida, Guest Service.

Dear Guest, thank you soo much for your review. It was a pleasure to have you as our guest and we hope see you soon on your next visit to our city. Best Regards

4 out of 5

Posted by on 22 Oct 2019

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Comment from Hotel Management

22 Oct 2019 by Daniela Almeida, Guest Service.

Dear Guest, all Hotel da Baixa's team deeply appreciated your kindness in giving us such a pleasant feedback. It was a pleasure to have you a sour guest and we hope see you soon on your next visit to our city. Best Regards,

4 out of 5

Posted by on 4 Oct 2019

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Comment from Hotel Management

5 Oct 2019 by Daniela Almeida, Guest Service.

Thank you so much for your review. We appreciated your kindness in giving us such a pleasant feedback. It was a pleasure to have you as our guest and we hope see you soon on your next visit to our beautiful city. Best Regards,

5 out of 5
Sehr feine Patisserie in der Lobby, saubere Zimmer, alles dabei (Bluetooth-Sound, Klimaanlage, Minibar-Getränke inklusive, Portwein zum Abschied, Regendusche etc.) und sehr hilfsbereites Personal.

Posted by on 20 Aug 2019

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Comment from Hotel Management

20 Aug 2019 by Daniela Almeida, Guest Service.

Dear Guest, Thank you so much for your review. We are glad that you enjoyed not only our unique location in the heart of Lisbon but also our truly Portuguese decoration and facilities. On the other hand, it is particularly rewarding for all staff to see that our commitment and dedication positively impact your overall experience. It really was a pleasure to have you with us and we hope we could have turned your stay into a memorable experience. We look forward to welcoming you back in the near future. Best Regards,

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available. A computer station is on site and WiFi is free in public spaces. A library, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Hotel da Baixa. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This Lisbon hotel is smoke free.

  • 66 guestrooms or units
  • 5 levels
  • 3 buildings
  • Built in 2018
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Lisbon (LIS-Humberto Delgado) (10.2 km / 6.3 mi)
  • Train station: Rossio Station (0.5 km / 0.3 mi)
  • Metro station: Praça da Figueira Stop (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel da Baixa offers 66 forms of accommodation with minibars (stocked with some free items) and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. 43-inch Smart televisions come with digital channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Stocked minibar (select free items)
  • In-room dining (limited hours)
  • Smart television
  • Digital channels
  • Espresso maker
  • Egyptian cotton linens
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Iron and ironing board available
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.

Hotel da Baixa has a restaurant on site.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds

Tax ID - 510901352

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cots/infant beds. The tax ID number is 510901352. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of Clean & Safe (Portugal) guidelines.

  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • Property Registry Number – 8309
  • Property confirms they are implementing enhanced cleaning measures
  • State tax ID - 510901352
  • Individually wrapped food options are not available
  • Debit cards
  • gap period enforced between guest stays 24 hours
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200.00 per stay
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 20 for adults and EUR 10 for children (approximately)
  • Airport shuttle fee: EUR 35 per vehicle (one-way)
  • Self-parking fee: EUR 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel da
  • da Baixa
  • Hotel da Baixa Hotel
  • Hotel da Baixa Lisbon
  • Hotel da Baixa Hotel Lisbon

You should know

  • Hotel da Baixa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.