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4.5 out of 5

"clean, lovely area. some very friendly staff and some mediocre. overall great, however could have been more enthusiastic/thoughtful towards our excite ... " More

By a verified traveller on Wed 05 Apr 2023

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Junior Room, Courtyard View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£160* Per night/room 20 Mar - 21 Mar

Deluxe Double or Twin Room, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Double or Twin Room, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Double or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room, Connecting Rooms, City View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Classic Double or Twin Room, City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at Hotel da Baixa. During your stay, you're just a quick walk from Rossio Square. Features include free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests really like the accommodation for the overall comfort and comfy beds
  • Just a 5-minute walk from Rossio Square and 9 minutes on foot from Avenida da Liberdade
  • Airport shuttle service available for a fee

Hotel da Baixa ratings based on 13 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel da Baixa

Everyone (4) Couples (6) Family (2)
4 out of 5
clean, lovely area. some very friendly staff and some mediocre. overall great, however could have been more enthusiastic/thoughtful towards our excited toddler!

Posted by on 5 Apr 2023

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Comment from Hotel Management

8 Apr 2023 by Diogo Seixas

Dear Guest,Thank you so much for leaving such a positive review here on Expedia!It is very important to us to know and understand your experience in order to work towards the betterment of our services with each day that goes by.Once again, we highly appreciate you taking your time for letting us know about your thoughts and opinions about your stay here in Lisbon.It was a pleasure to have you here with us and we hope to hear from you soon for your next trip to Lisbon.Best regards,

4 out of 5
Very good location. Room is relatively small for the rate paid.

Posted by on 11 Dec 2019

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Comment from Hotel Management

11 Dec 2019 by Daniela Almeida, Guest Service.

Dear Guest, thank you soo much for your review. How nice to ear that you have a nice time in Lisbon and at Hotel da Baixa. It was a pleasure to have you as our guest and we hope see you soon on your next visit to our city. Best Regards,

4 out of 5
Lovely hotel with very pleasant staff, location great, food good, over all great hotel would come again 😊

Posted by on 12 Oct 2019

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Comment from Hotel Management

15 Oct 2019 by Daniela Almeida, Guest Service.

Dear Guest, we thank you for your extremely positive review of Hotel da Baixa. It is part of our daily objectives to care, kindness and availability in the service to our guests, as well as the offer of a quality service. Best regards

5 out of 5
Fab location, clean modern design, huge marble bathroom with double shower, sea views, wonderful, friendly attentive staff. A gem of a place.

Posted by on 17 Jul 2019

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Comment from Hotel Management

17 Jul 2019 by Armindo Luís

Dear Guest, Thank you for your kind review of the Hotel da Baixa. We are extremely happy to read that our service turned your stay into a wonderful experience. We look forward to seeing you again in your next visit to Lisbon. Yours Sincerely,

5 out of 5
Schöne Zimmer, top Lage (wenn auch etwas touristisch) und äusserst freundliches Personal!

Posted by on 3 May 2023

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Comment from Hotel Management

5 May 2023 by Diogo Seixas

Dear Oliver,Thank you for taking the time to share your experience of Hotel da Baixa. It gives us great pleasure to know you were able to enjoy our services and facilities.thank you once more for your kind wordsWe are looking forward to receive you again in your next visit to Lisboa.Kind Regards

5 out of 5

Posted by on 1 Apr 2022

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5 out of 5
Es hat uns unglaublich gut gefallen! Wir kommen auf jeden Fall wieder!

Posted by on 1 Feb 2022

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Comment from Hotel Management

1 Feb 2022 by Armindo Luís

Dear Mr. Arben, Thank you for your kind review of the Hotel da Baixa. We are extremely happy to read that our service turned your stay into a wonderful experience. We look forward to seeing you again in your next visit to Lisbon. Yours Sincerely,

5 out of 5

Posted by on 15 Mar 2020

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Comment from Hotel Management

11 Apr 2020 by Armindo Luís

Dear Guest, We thank you for your extremely positive review of Hotel da Baixa. It is part of our daily objectives to care, kindness and availability in the service to our guests, as well as the offer of a quality service. Best regards

5 out of 5
Zimmer ist aussergewöhnlich gut ausgestattet (zum Beispiel Smartphone zum Ausleihen, Regenschirm, Nespresso Maschine etc.). Empfang sehr hilfsbereit und super vorbereitet bzgl. Ausflugstipps.

Posted by on 4 Dec 2019

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Comment from Hotel Management

4 Dec 2019 by Daniela Almeida, Guest Service.

Dear Guest, we thank you for your extremely positive review of Hotel da Baixa. It is part of our daily objectives to care, kindness and availability in the service to our guests, as well as the offer of a quality service. It was a pleasure to have you with us and we hope see you soon on your next visit to our city. Best regards

4 out of 5
Zentral gelegenes Hotel. Sehr freundliches Personal. Reichhaltiges Frühstück. Sehr sauberes Zimmer, aber ein wenig "eng".

Posted by on 27 Nov 2019

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Comment from Hotel Management

27 Nov 2019 by Daniela Almeida, Guest Service.

Dear Guest, thank you soo much for your review. It was a pleasure to have you as our guest and we hope see you soon on your next visit to our city. Best Regards

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available. A computer station is on site and WiFi is free in public spaces. A library, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Hotel da Baixa. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 4-star Lisbon hotel is smoke free.

  • 66 guestrooms or units
  • 5 levels
  • 3 buildings
  • Built in 2018
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Rossio Station (0.5 km / 0.3 mi)
  • Metro station: Praça da Figueira Stop (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hotel da Baixa offers 66 accommodations with minibars (stocked with some free items) and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch Smart televisions come with digital channels. Bathrooms include a shower, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • Stocked minibar (select free items)
  • In-room dining (limited hours)
  • Smart television
  • Digital channels
  • Espresso maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.

Sebastião – On-site restaurant.

Sebastião – On-site bar. Open daily.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hotel da Baixa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 80.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - 510901352

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is 510901352. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • Onsite COVID-19 testing (Antigen) is available
  • Property registry number - 8309
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • State tax ID - 510901352
  • Individually-wrapped food options are not available
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200.00 per stay
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 10 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 2)
  • Self-parking fee: EUR 40 per day
  • Valet parking fee: EUR 40 per day
  • Rollaway bed fee: EUR 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel da
  • da Baixa
  • Hotel da Baixa Hotel
  • Hotel da Baixa Lisbon
  • Hotel da Baixa Hotel Lisbon

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.