11 Jul 2019 by Riviera Hotel
Dear Valued Guest, Thank you for your comments regarding your stay at Hotel Riviera. Please be assured that your valuable opinion will allow us to focus on areas in need of improvement. Looking forward to welcoming you back, we do hope that you will give us another chance to regain your trust in our hotel. Best regards
8 May 2019 by Riviera Hotel
Dear Valued Guest, Thank you for your comments regarding your stay at Hotel Riviera. Please be assured that your valuable opinion will allow us to focus on areas in need of improvement. Looking forward to welcoming you back, we do hope that you will give us another chance to regain your trust in our hotel. Best regards
24 Oct 2018 by Riviera Hotel
Dear Valued Guest, We thank you very much for taking your time commenting on our Hotel and our team after your visit to Hotel Riviera. Receiving your note combining positive but also negative remarks gave us the encouragement and the approval that we are on the right path of succeeding and being able to provide our guests with the highest level of service, quality and hospitality. In the same time, it showed us what has to be improved. We hope to welcome you back to our Hotel in the near future, which we will use as an opportunity to offer you further improved quality and hospitality to make your stay a memorable one. Best Regards
9 Oct 2018 by Riviera Hotel
Dear Valued Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Best regards
19 Aug 2018 by Riviera Hotel
Chère Madame Veronique, Nous vous remercions de vos commentaires concernant votre séjour à l'Hôtel Riviera. S'il vous plaît soyez assurés que votre opinion précieuse permettra de nous concentrer sur les domaines nécessitant des améliorations. Au plaisir de vous accueillir de nouveau, nous espérons que vous allez nous donner une autre chance de retrouver votre confiance dans notre hôtel. Merci d’avoir séjourné à L’Hotel Riviera Carcavelos. Meilleures salutations
23 May 2018 by Riviera Hotel
Dear Valued Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Best regards
23 Apr 2018 by Riviera Hotel
Dear Valued Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Looking forward to welcoming you back, we remain. Best regards
The following facilities or services will be unavailable from January 15 2021 to April 19 2021 (dates subject to change):
Hotel Riviera offers its guests a full-service spa, a fitness centre, and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A swim-up bar and A bar/lounge. Public spaces have free WiFi. There's an onsite business centre. There are 7 meeting rooms available. A kids' pool, tour or ticket assistance, and multilingual staff are also featured at the family-friendly Hotel Riviera. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Parking is available for a fee. This 4-star Cascais hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Hotel Riviera offers 130 forms of air-conditioned accommodation with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include bidets and complimentary toiletries. This Cascais hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
A Concha – This restaurant specialises in Portuguese cuisine and serves breakfast, brunch, lunch and dinner.
A complimentary food shopping service is offered and room service (during limited hours) is available.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Clinica Mes. Services include massages.
The spa is open selected days. Children under 12 years old are not allowed in the spa without adult supervision.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:30 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards, debit cards and cash.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in is available. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
