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"Fantastic, friendly staff. Hotel was in a great location, right by tram, buses, metro and Rossio Lisboa station straight to Sintra. Room was clean and ... " More

By a verified traveller on Fri 01 Feb 2019

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Hotel Description

The great public transport around My Story Hotel Tejo gets high marks from our customers. During your stay, you're just a quick walk from Rossio Square. Free WiFi in public areas, a bar and a coffee shop/café are available. This 3-star hotel has 59 rooms over 6 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • Air-conditioned rooms with flat-screen TVs, minibars and safes
  • Free WiFi
  • Grab something to eat at the coffee shop/café or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the proximity to public transport and the overall condition of the property
  • Just a 3-minute walk from Rossio Square and 7 minutes on foot from Lisbon Cathedral (Se)
  • Airport shuttle service available for a fee

Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Double or Twin Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

My Story Hotel Tejo ratings based on 27 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for My Story Hotel Tejo

Everyone (10) Business (1) Couples (11) Family (1) Friends (4)
5 out of 5
Fantastic, friendly staff. Hotel was in a great location, right by tram, buses, metro and Rossio Lisboa station straight to Sintra. Room was clean and had everything I needed, also had a great view of the city.

Posted by , from London on 1 Feb 2019

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4 out of 5
Keskeinen sijainti kävelyetäisyydellä matkailijaa kiinnostavista kohteista ja palveluista.

Posted by on 31 Dec 2019

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4 out of 5
Das Hotel kann ich nur weiterempfehlen. Das Zimmer war eher klein aber wir hatten alles was wir brauchten. Für einen Städtetrip ideal. Das Personal ist sehr freundlich und hilfsbereit.

Posted by on 22 Oct 2019

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5 out of 5
Parfait Chambre spacieuse propre moderne agréable Personnel accueillant à l’écoute Hôtel tb situé au centre de Lisbonne

Posted by on 13 Aug 2019

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4 out of 5
zentral gelegenes Hotel. Zimmer sind aber eher klein.

Posted by on 7 Feb 2019

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4 out of 5
Siisti ja hyväkuntoinen hotelli. Henkilökunta oli ok, aamupala oli ok. Kaikki tarvittava löytyi.

Posted by on 27 Jan 2019

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5 out of 5

Posted by on 3 Oct 2018

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4 out of 5
Vorzügliches Hotel - in der Nähe des Rossio Platzes und der City. Metro - Straßenbahn alles um die Ecke. Zimmer und Hotel sehr sauber.

Posted by on 8 Dec 2017

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4 out of 5

EXCELLENT

Pros: parfait
Cons: insonorisation du plafond -
8 jours à Lisbonne - hôtel parfaitement situé - personnels adorables - chambres design entièrement refaites - bémol sur l'insonorisation du plafond et pas de salle de réception temporairement dû aux travaux actuels. nous avons passé un excellent séjour. Ne pas hésiter

Posted by , from LISBOA on 23 Aug 2017

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4 out of 5

Hotel in Gehnähe zu vielen Sehenswürdigkeiten

Unser Aufenthalt im Lisboa Tejo war sehr angenehm. Auch ein Einchecken nach Mitternacht war nach einem kurzen Telefonat mit dem Hotel (mehrsprachiges Personal) kein Problem. Das Hotel ist sehr zentral gelegen und man gelangt zu Fuss fast überall in kurzer Zeit hin. Unser Zimmer war etwas eng aber wunderbar neu renoviert und verfügte über ein tolles Bad, Minibar, Save und einen kleinen Balkon mit Sicht auf das Barrio Alto (5. Stock). Auch das Personal ist durchwegs sehr freundlich und hilfsbereit und das Frühstücksbuffet (9€) lecker und ausgiebig. Jedoch wurde uns bei der Buchung nicht mitgeteilt dass das Hotel auch zur Zeit noch rennoviert wird. So ist die Lobby gesperrt und man betritt das Hotel über den Hintereingang. Es gibt einen Lift, jedoch ist zunächst ein Treppenaufstieg in den ersten Stock zu bewältigen, was bei Gehschwierigkeiten ein Problem darstellen kann. Eine Information diesbezüglich wäre wünschenswert gewesen. Dennoch werden wir bei einem weiteren Besuch in Lissabon gerne wieder das Lisboa Tejo wählen.

Posted by , from Schweiz on 31 May 2017

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Property Features

There's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Tour or ticket assistance, multilingual staff, and laundry facilities are also featured at the business-friendly My Story Hotel Tejo. This 3-star Lisbon hotel is smoke free.

  • 1 building
  • 59 guestrooms or units
  • 6 levels
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Lisbon (LIS-Humberto Delgado) (6.5 km / 4 mi)
  • Train station: Rossio Station (1.3 km / 0.8 mi)
  • Metro station: Praça da Figueira Stop (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle

Room Amenities

My Story Hotel Tejo offers 59 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in December 2016.

  • Minibar
  • Flat-screen television
  • Cable channels
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a to-go breakfast daily from 7:30 AM to 10:30 AM.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Guests planning to arrive after midnight are asked to inform the hotel by contacting the hotel prior to arrival.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. This property advises that enhanced cleaning and guest safety measures are currently in place.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast.The property affirms that it follows sanitisation practices of Clean & Safe (Portugal) guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. This property advises that enhanced cleaning and guest safety measures are currently in place.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast.The property affirms that it follows sanitisation practices of Clean & Safe (Portugal) guidelines.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • Online Penalty Collection
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: EUR 10 for adults and EUR 10 for children (approximately)
  • Airport shuttle fee: EUR 25 per room (one way)
  • Nearby parking fee: EUR 21 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Lisboa Tejo
  • Hotel Lisboa Tejo Lisbon
  • Lisboa Tejo
  • Lisboa Tejo Lisbon
  • Lisboa Tejo Hotel Lisbon
  • Lisboa Tejo Hotel
  • My Story Hotel Tejo Lisbon
  • My Story Tejo Lisbon
  • My Story Hotel Tejo Lisbon
  • My Story Tejo Lisbon
  • My Story Tejo
  • Hotel My Story Hotel Tejo Lisbon
  • Lisbon My Story Hotel Tejo Hotel
  • Hotel My Story Hotel Tejo
  • Lisboa Tejo
  • Hotel Lisboa Tejo
  • My Story Hotel Tejo Hotel
  • My Story Hotel Tejo Lisbon
  • My Story Hotel Tejo Hotel Lisbon

You should know

  • My Story Hotel Tejo offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.