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4.0 out of 5

"Hitels location was of importance as it was near Santa Maria hospital where I had to see my adul son and pick him up to bring home. Hotel staff was co ... " More

By a verified traveller on Thu 18 Oct 2018

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Superior Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£72* Per night/room 30 Jul - 31 Jul

Superior Room, Multiple Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room, 1 Queen Bed with Sofa bed (Family)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Triple Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room, Multiple Beds

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Novotel Lisboa. During your stay, you're just a quick walk from Entrecampos. Enjoy features like free WiFi in public areas, plus 2 restaurants and a bar. This 4-star hotel has 249 rooms over 11 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • Air-conditioned rooms with LCD TVs, minibars and room service
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a playground
  • Guests love the breakfast and restaurant
  • Within a 15-minute walk of Lisbon Zoo and Gulbenkian Museum
  • Pets welcome for a fee (restrictions apply)

Novotel Lisboa ratings based on 25 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Lisboa

Everyone (18) Family (3)
4 out of 5
Hitels location was of importance as it was near Santa Maria hospital where I had to see my adul son and pick him up to bring home. Hotel staff was cooperstive and friendly inhelping us with this task. The buffet breakfast was excellent and the testaurant staff friendly also.

Posted by , from Helsinki on 18 Oct 2018

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5 out of 5
Really nice hotel. Close to El Corte Ingles, so good for the avid shopper. Close to Eduardo Park. The on site restaurant is decent, especially considering hotel restaurants usually aren't. Pillows were a bit on the tough side.

Posted by , from London on 17 Aug 2017

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4 out of 5
Das Frühstück war exzellent und die Lautstärke im Zimmer war trotz verkehrsgünstiger Lage recht gering.

Posted by on 7 Mar 2020

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5 out of 5
Tous étais propre belle accueil une nelle chambre comfortable

Posted by on 2 Feb 2020

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2 out of 5
le restaurant de l'établissement est très décevant

Posted by on 2 Feb 2020

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4 out of 5

Posted by on 20 Nov 2019

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5 out of 5
super standort. gute verkehrsverbindungen. hotel selber gut eingerichtet. reichhaltiges frühstücksbüffet.

Posted by on 23 Oct 2019

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4 out of 5
Really friendly and flexible service from cleaning ladies Sonya and Eva in fixing our beds and blankets and waiter Bruno on our late arrival - thanks for these.

Posted by , from Turku on 23 Oct 2019

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3 out of 5

Posted by on 21 Oct 2019

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4 out of 5

Posted by on 15 Oct 2019

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Renovations + Closures

The following facilities or services will be unavailable from December 27 2019 to July 31 2021 (dates subject to change):

  • Fitness facilities

The following facilities are closed seasonally each year. They will be closed from 15 September to 15 May:

  • Swimming pool

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A seasonal outdoor pool, a terrace, and tour or ticket assistance are also featured at the eco-friendly Novotel Lisboa. For a fee, parking is available.

  • 249 guestrooms or units
  • 11 levels
  • 2 dining venues
  • 276 sq. m of conference space
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Lisbon (LIS-Humberto Delgado) (7.4 km / 4.6 mi)
  • Train station: Sete Rios Station (0.7 km / 0.5 mi)
  • Metro station: Praca de Espanha Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Lisboa offers 249 forms of accommodation with minibars and a safe. 26-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, bidets and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Films for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

A BICICLETA – This restaurant serves breakfast, lunch, dinner and light fare. A children's menu is available.

TEJO – On-site restaurant. Open selected days.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

All guests, including children, must present a valid identity card or passport with photo, or equivalent document (such as a birth certificate) at check-in. Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission letter from a parent or guardian. Additional check-in policies apply.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 49 per pet, per day
  • Maximum 1 per room (weight limit: 44 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless checkout is available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property Registry Number – 543
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 13 for adults and EUR 13 for children (approximately)
  • Self-parking fee: EUR 11 per day
  • Pet fee: EUR 49 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lisboa Novotel
  • Novotel Lisboa
  • Novotel Lisboa Hotel
  • Novotel Lisboa Hotel Lisbon
  • Novotel Lisboa Lisbon
  • Lisbon Novotel
  • Novotel Hotel Lisboa
  • Novotel Hotel Lisbon
  • Novotel Lisbon
  • Novotel Lisboa Hotel
  • Novotel Lisboa Lisbon
  • Novotel Lisboa Hotel Lisbon

You should know

  • The seasonal pool will open in April and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

  • UNESCO sustainable tourism pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.