Skip to main content
Beginning of main content
4.3 out of 5

"Lovely rooms well equipped, cleanliness was outstanding. Friendly staff throughout the hotel. Hotel is a short and cheap taxi ride from the main Lis ... " More

By a verified traveller on Sat 07 Sep 2019

Enter dates to see availability

Deluxe Double Room (with extra bed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (with extrabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (with 2 extrabeds, 2 adults + 2 kids)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Deluxe Double Room (with extra bed 2 adults and 1 kid)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Smy Lisboa. During your stay, you'll be connected to a shopping centre and just a quick walk from Eduardo VII Park. You'll find features such as free WiFi in public areas, plus 2 bars and a restaurant.

  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy Portuguese cuisine while dining at UQ
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute walk from Eduardo VII Park and 7 minutes on foot from Estufa Fria

Smy Lisboa ratings based on 50 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Smy Lisboa

Everyone (12) Couples (27) Business (1) Family (6) Friends (3)
5 out of 5
Lovely rooms well equipped, cleanliness was outstanding. Friendly staff throughout the hotel. Hotel is a short and cheap taxi ride from the main Lisbon area. Would definitely return to this hotel.

Posted by , from Solihull on 7 Sep 2019

Was this review helpful to you?
Comment from Hotel Management

7 Sep 2019 by Rafael Santos

Dear Annette, Thank you for taking the time to post your amazing review about your stay at Occidental Lisboa. We are delighted to acknowledge that you had such a great stay with us and how highly you rated your experience here. We truly appreciate your kind comments on our helpful staff, the cleanliness and facilities of the rooms. As our team pledges to be always attentive to details, your recognition means a lot to all. It would be a great honor to welcome you back to Occidental Lisboa in a future stay. Kind regards,

4 out of 5

Nice hotel

Lovely hotel with a very comfortable bed. There is also a lounge and resturant. Tip: If you would like to park your car, there is a car park (outside the station) that allows you to park all day for €3.

Posted by on 17 Oct 2017

Was this review helpful to you?
5 out of 5

Best 4 star hotel ever

This hotel is fantastic.am definitely going back to Lisbon for this hotel.I was upgraded to a superior room as I had my wedding in Lisbon for my guest to stay at this hotel....

Posted by on 8 Mar 2016

Was this review helpful to you?
4 out of 5

Nice break

Hotel was new, very modern and tastefully fitted out. Staff were attentive and helpful. Room was excellent and comfortable with the usual amenities. Breakfast was very well laid out and the food was varied and plentiful (not included in the cost though). Location was OK, about a 20 minute walk from the city centre, coming back was quite tiring as the slope was against you! Nice rooftop bar and the restaurant was reasonably priced, although not a large menu to choose from. Overall a good experience, geared towards executive visitors. It was incredibly clean and tidy and we would recommend it to friends.

Posted by on 22 Sep 2015

Was this review helpful to you?
5 out of 5

a very comfortable haotel

My wife and I wanted a short break not too far away but warmer than U.K. in May.It was a last minute decision to visit Lisbon, booked just a few days prior to departure. we were very happy with our choice as this hotel is very quiet but offers all the facilities (plus 2 bars and a first class restaurant). The staff are outstanding as are the cocktails and food.

Posted by on 21 May 2015

Was this review helpful to you?
5 out of 5

beautiful, cute family trip

beautiful family trip, the hotel was new and fresh with awesome staff that were helpful and wanting to help. Breakfast was lovely wasnt far from the city centre and taxis are cheap. The city was beautiful And the beach was sweet.

Posted by on 30 Mar 2015

Was this review helpful to you?
5 out of 5
Ich werde sie bei meinem nächsten Besuch in Lissabon wieder buchen.

Posted by on 24 May 2023

Was this review helpful to you?
Comment from Hotel Management

31 May 2023 by Rita Oliveira, Sales Department

Dear PeterFirstly we would like to thank you for the lovely review you shared following your recent visit to our Smy Lisboa hotel and are delighted to read that we were able to match your holiday expectations. We hope to welcome you back to our hotel in the near future for yet another great stay.Best regards

2 out of 5
Täysi floppi. Kuvat eivät vastaa todellisuutta. Lentokoneet häiritsevät koko ajan lentämällä hotellin yli. Sovitut asiat eivät pitäneet. Aamupala oli ok.

Posted by on 3 Apr 2022

Was this review helpful to you?
Comment from Hotel Management

6 Apr 2022 by Teodora Stratulat | Reservations Dep.

Dear Mr. Tom, Thank you for your kind review! We are very sorry to hear that our hotel did not meet your expectations. We would have loved to discuss with you the topics that did not go as planned, as it would have been great to understand in which ways we could improve our service. Please do contact us, as your feedback is very valuable for our team! Kindest regards,

3 out of 5
Siisteys erinomainen Hyvä palvelu, ammattitaitoista Hyvät ravintolapalvelut, edustavat tilat Liikenteen melu ei kuulunut sisätiloihin. Huoneistojen välinen äänieristys hunohko. Lähellä pieniä ravintoloita, kahviloita sekä muutama elintarvikekauppa.

Posted by on 28 Dec 2019

Was this review helpful to you?
4 out of 5

Posted by on 1 Oct 2019

Was this review helpful to you?
Comment from Hotel Management

12 Oct 2019 by Rafael Santos

Dear Guest, Thank you for taking the time to post your amazing review about your stay at Occidental Lisboa. We are delighted to acknowledge that you had such a great stay with us and how highly you rated your experience here. We pledge to always be attentive to details and your recognition means a lot to us. So we hope to have the honor of welcoming you back to Hotel Occidental Lisboa. Kind regards

Property Features

There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business centre and a meeting room are available. WiFi is free in public spaces. A 24-hour fitness centre, a rooftop terrace, and tour or ticket assistance are also featured at the business-friendly Smy Lisboa. Smoking is allowed in designated areas at this 4-star Lisbon hotel.

  • 105 guestrooms or units
  • 8 levels
  • 2 bars or lounges
  • Built in 2015
  • Terrace on the roof
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • Smoking in designated areas
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Offsite parking reservations required

Transport

  • Train station: Sete Rios Station (1.8 km / 1.1 mi)
  • Metro station: Campolide (Av. Cons. Fernando) Stop (0.2 km / 0.1 mi)

Room Amenities

Smy Lisboa offers 105 air-conditioned accommodations with minibars and laptop-compatible safes. 32-inch LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 10:30 AM.

UQ – This restaurant specialises in Portuguese cuisine and serves breakfast, lunch and dinner.

Bwana – On-site lobby lounge. Open daily.

Vicius Bar Lounge – On-site rooftop bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • Carbon monoxide detector
  • Property registry number - 4629
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 7 for children
  • Nearby parking fee: EUR 15 per day (1640 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Skyna Hotel Lisboa Lisbon
  • Skyna Hotel Lisboa
  • Skyna Lisboa Lisbon
  • Skyna Lisboa
  • Occidental Lisboa Hotel Lisbon
  • Occidental Lisboa Hotel
  • Occidental Lisboa Lisbon
  • Smy Lisboa Hotel
  • Smy Lisboa Lisbon
  • Occidental Lisboa
  • Smy Lisboa Hotel Lisbon
url importing http://www.ebookers.com/Lisbon-District-Hotels-Smy-Lisboa.h9806140-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Lisbon-District-Hotels-Smy-Lisboa.h9806140-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Lisbon-District-Hotels-Smy-Lisboa.h9806140-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.