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Deluxe Double or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£182* Per night/room 2 May - 3 May

Club Double or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Double or Twin Room, River View (Mansard)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, River View (Governador)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at NAU Palacio do Governador. During your stay, you're just a quick walk from Belém Tower. Free breakfast, free WiFi in public areas and free valet parking are available.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at Anfora, a fine-dining restaurant that serves Portuguese cuisine
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to body treatments, massages or facials at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • Within a 15-minute walk of Belém Tower and Jerónimos Monastery

NAU Palacio do Governador ratings based on 11 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for NAU Palacio do Governador

Everyone (6) Couples (3)
3 out of 5

Posted by on 3 Jan 2024

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Comment from Hotel Management

9 Jan 2024 by Mohanarangan

Dear Mohanarangan,Thank you for taking the time to let us know regarding your recent stay at Palácio do Governador! Looking forward to welcoming you back.Best Wishes,Palácio do Governador Team

4 out of 5
nicht wirklich 5* Hotel🙄, kleine Verbesserung sind notwendig: SPA Bereich ohne Frucht, Tee, Saft, nur Wasser (ungenügend). Frühstuck : keine Jogurt, zu wenig Frische Frucht (ungenügend)... es gibt so lang es gibt.😐

Posted by on 4 Apr 2023

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Comment from Hotel Management

6 Nov 2023 by Pasquale

Dear Pasquale,Thank you for taking the time to let us know regarding your recent stay at Palácio do Governador! We take this opportunity to share that the Hotel Palácio do Governador will turn a huge upgrade over the next year and we extend our invitation to you to contact us directly on your next visit.We look forward to seeing you again in the near future.

4 out of 5
Serviable et sympa, bien situé , propre et et piscine ok

Posted by on 2 Dec 2019

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Comment from Hotel Management

2 Dec 2019 by Ana Portugal

Dear Guest, Thank you for the positive rating. We do hope that you choose to stay at Palácio do Governador again. Best regards,

5 out of 5
Cadre magnifique, petit déjeuner trop simple a mon goût choix limité

Posted by on 29 Oct 2019

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Comment from Hotel Management

29 Oct 2019 by Ana Portugal

Dear guest, we deeply appreciate your comments, they are very importante to us. We are very pleased to know you have enjoyed your stay with us, that is our main goal. We hope to receiving you again in the near future. Kind regards,

4 out of 5
Ruhig gelegen, gut erreichbar mit ÖV, nah an Erholungszonen (zu Fuss erreichbar)

Posted by on 23 May 2019

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Comment from Hotel Management

23 May 2019 by Ana Portugal

Dear Guest, Thank you for staying with us, and for your feedback. We really appreciate your time and your comments. We are happy that you enjoyed our facilities and service. It is our hope to have the opportunity to better serve you in the future. Sincerely

4 out of 5
Google map shows building beside when adress has given

Posted by on 2 May 2019

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Comment from Hotel Management

2 May 2019 by Ana Portugal

Dear Guest, Thank you for the positive rating, and comments. Your honest opinion is much appreciated as it contributes to improving our service and offerings. We do hope that you choose to stay at Palácio do Governador again. Best regards,

4 out of 5
Sehr freundliches Personal. Grosser, warmer und sehr sauberer Innenpool.

Posted by on 12 Apr 2019

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Comment from Hotel Management

12 Apr 2019 by Ana Portugal

Dear Guest, Thank you for your review about our hotel. We are delighted that you liked Hotel Palácio do Governador and consider that this is the place to be during your time here in Lisbon. We are looking forward to welcoming you back on your next visit to Lisboa.

5 out of 5
Good stay. Nice service, high cleanness standard. One negative: dinner took a lot of time to be served

Posted by on 6 Nov 2018

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Comment from Hotel Management

7 Nov 2018 by Ana Portugal

Dear Guest Thank you so much for taking your time to share this great review with us. It was a pleasure to welcome you at Hotel Palácio do Governador. We are very happy to hear that you enjoyed your stay with us. Your satisfaction and your rating are an encouragement to us in the pursuit of making each stay a memorable one. Please be assured that you kind comments will be well shared wit all our team members. Hoping to be able to welcome you again in our city.

4 out of 5
Pros: La qualité des plats servis par le restaurant est exceptionnelle
Cons: Une bouteille d’eau à disposition dans la chambre
Pour notre premier voyage à Lisbonne c’etait Une très bonne expérience

Posted by on 27 Aug 2018

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Comment from Hotel Management

27 Aug 2018 by Ana Portugal

Dear Clerc, We appreciate your review regarding your experience at Hotel Palácio do Governador and we look forward to serving you in the future. Sincerely

2 out of 5

Schönes Hotel, Service sehr verbesserungsfähig

Pros: Super Zimmer, Essen sehr gute Qualität, Blick fantastisch, SPA und Innenpool Bereich wunderschön.
Cons: Service, Auswahl bei Speisekarte, Details welche ein Hotel dieser Presiklasse ausmacht.
Location: Nahe Flussmündung. Viele Kneipen in der Umgebung.
Freundliches Personal, wunderschönes Zimmer und Einrichtungen. Überwältigender Blick. Leider Service sehr ungenügend. z.B. Kein Frühstück auf Zimmer geliefert, Reception, Bar, Restaurant per Telefon mehrfach einfach nicht erreichbar, Minibar (unterdimensioniert) entweder nicht oder unvollständig nachgefüllt, bei Ankunft Koffer selber reinschleppen, im Zimmer bei Ankunft grosse tote Käfer am rumliegend (d.h. keine Inspektion vor Ankunft des Gastes). In einer Suite gibt es nur ein Telefon (ohne Verzeichnis wo man wen erreicht). D.h. man rennt quer durch und kommt trotzdem zu spät wenn es klingelt. Room Service mit sehr limitierter Auswahl und langer Wartezeit. Telefonisch schwer oder nicht erreichbar.

Posted by , from Bern, Schweiz on 10 Oct 2017

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Comment from Hotel Management

30 Oct 2017 by Ana Portugal

Dear Busyman, Thank you for choosing Hotel Palácio do Governador for your stay and for taking the time to review your experience with us. We are sorry to hear that the hotel did not meet your expectations and assure you we are looking into the mentioned aspects. We do hope to be able to welcome you back in the future so that we may prove our worth. Kind regards, Ana Portugal

Property Features

NAU Palacio do Governador offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. You'll find a 24-hour business centre on site. A kids' pool, a fitness centre, and a sauna are also featured at the luxury NAU Palacio do Governador. Free self parking and valet parking are available. This 5-star Lisbon hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers for purchase
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Train station: Belem Station (1.7 km / 1 mi)
  • Metro station: Lg. Princesa Stop (0.1 km / 0.1 mi)
  • Parking: Free valet parking and self parking

Room Amenities

NAU Palacio do Governador offers 60 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries. This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Espresso maker
  • Luxury bedding
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.

Anfora – This fine-dining restaurant specialises in Portuguese cuisine and serves breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Spa Services

The on-site spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 16
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • Property registry number - 6305
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Palácio Governador Hotel Lisbon
  • Palácio Governador
  • Palácio Governador Lisbon
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.