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4.6 out of 5

"We stayed here for 7 days. An excellent hotel in a great location. The staff were so helpful, polite and professional. Our room was lovely and spotles ... " More

By a verified traveller on Wed 11 Sep 2019

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Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£135* Per night/room 1 Jul - 2 Jul

Superior Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Single Room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at PortoBay Liberdade. During your stay, you're just a quick walk from Marquis of Pombal Square. Free WiFi in public areas, 2 bars and a full-service spa are available. This 5-star hotel has 98 rooms over 6 floors. All rooms offer free WiFi and LCD TVs.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and minibars
  • Free WiFi
  • Enjoy local and international cuisine while dining at Bistrô4
  • Buffet breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages, aromatherapy or reflexology at the spa
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests have great things to say about the quiet location and the helpful staff
  • Within a 15-minute walk of Marquis of Pombal Square and Botanical Garden

PortoBay Liberdade ratings based on 39 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for PortoBay Liberdade

Everyone (18) Couples (9) Business (1) Family (1) Other (1)
5 out of 5
We stayed here for 7 days. An excellent hotel in a great location. The staff were so helpful, polite and professional. Our room was lovely and spotless. We used the rooftop deck and indoor pool and both were great just what was needed after long days sightseeing. Fantastic choice at breakfast. We had dinner in the restaurant and the service, food and wine excellent. Highly recommend this hotel.

Posted by on 11 Sep 2019

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Comment from Hotel Management

21 Sep 2019 by Sílvia Rio - General Manager

Dear Guest, It is such a pleasure to read your kind words after your stay at PortoBay Liberdade Hotel. I am very happy to know that you had an excellent stay with us and that you loved the room, the rooftop deck and our fantastic breakfast choice. Thank you for such a beautiful comment and special reference toward our staff and all the services provided. The whole team is focused on providing excellent service and meeting the highest expectations of those who visit us. Looking forward to welcoming you back again very soon! Kindest regards,

5 out of 5
Lovely hotel that didn't disappoint. Superb breakfast.

Posted by on 19 Aug 2019

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Comment from Hotel Management

20 Aug 2019 by Sílvia Rio – General Manager

Dear Guest, Thank you for taking the time to gives us your feedback about your stay with us. It is a great pleasure to know that you enjoyed PortoBay Liberdade and that you found our breakfast Superb Looking forward to welcome you again very soon. Kindest regards

4 out of 5
The location and breakfast was excellent. Negatives were that only one bottle of complimentary provided at the start of the stay and nothing provided on subsequent days

Posted by on 12 Jun 2019

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Comment from Hotel Management

17 Jul 2019 by Sílvia Rio - General Manager

Dear Guest, I would like to thank you for the time devoted to review your stay at PortoBay Liberdade. I am extremely happy to read that you enjoyed our location and that the breakfast was excellent. Concerning water, we do, as you mention, offer the first bottles of water. For refill, Room Service can be contacted, and you will be charged accordingly. However, after your first stay at a PortoBay Hotel, you become a Prestige Blue Member which gives you special discounts and benefits including complementary water and coffee capsules every day. Hoping to have the pleasure of welcoming you again soon we remain at your entire disposal. Kindest regards,

5 out of 5

Posted by on 8 Mar 2019

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Comment from Hotel Management

2 Apr 2019 by Sílvia Rio - General Manager

Dear Guest, Thank you for rating PortoBay Liberdade. We are looking forward to welcome you again in our hotel in the near future. Kindest regards,

5 out of 5
Stayed several times, always comfortable rooms, helpful staff and in a great location

Posted by , from UK on 23 Sep 2018

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Comment from Hotel Management

23 Sep 2018 by Sílvia Rio - General Manager

Dear Guest, Thank you for your feedback regarding this recent stay. I am extremely happy to read that we were able to meet your expectations and that you choose our hotel among the other options in Lisbon. The entire team is looking forward to welcome you in the near future! Warm regards,

5 out of 5
Avery comfortable and enjoyable stay. The room was well appointed with an enormous bed. breakfast was good and the Bistro served outstanding food at a very reasonable cost. The wine was expensive but this is a 5 star hotel. The stay were friendly, courteous and helpful. We would definitely stay here again.

Posted by on 3 Apr 2018

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Comment from Hotel Management

12 Apr 2018 by Sílvia Rio - General Manager

Dear Guest, We would like to thank you for very much for taking the time to describe your stay in PortoBay Liberdade. The opinion of our guests is extremely important to us and we are very pleased that we could meet your expectations. We are very happy to read that you had a comfortable and enjoyable stay in PortoBay Liberdade and that you recommend us both for business or for leisure. We are looking forward to welcome you again in our hotel in the near future. Kindest regards,

4 out of 5

Lovely Central Hotel

The Hotel was right in the centre of Lisbon, within easy walking distances of shops, restaurants and tourist sights. Staff at the hotel were very helpful, and rooms were very spacious and comfortable. An enjoyable 3 night stay.

Posted by on 23 Dec 2017

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5 out of 5

Great experience

The room was exceptionally clean. The bed was so comfy I believe it's a very good value for many, it worth the amount I paid.

Posted by on 8 Mar 2016

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5 out of 5
Sehr zentral , gutes Restaurant..... Top! würden jeder Zeit wider hingehen.

Posted by on 25 Feb 2020

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Comment from Hotel Management

5 Mar 2020 by Silvia Rio - General Manager

Dear Guest, Thank you for choosing PortoBay Liberdade for your stay in Lisbon. I am glad you appreciated our Restaurant and our location in the heart of the city of Lisbon, next to the Avenida da Liberdade. It will be a great pleasure to have the opportunity of welcoming you again soon. Kindest regards,

5 out of 5
überaus freundliches und hilfsbereites Personal, ruhige und saubere Zimmer, hervorragendes Frühstück

Posted by on 11 Dec 2019

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Comment from Hotel Management

17 Dec 2019 by Silvia Rio - General Manager

Dear Guest, Thank you for your great review regarding your recent stay at PortoBay Liberdade. I am very glad to read that you enjoyed your stay with us. Your words are the confirmation of the entire team dedication. Looking forward seeing you soon. Kind regards,

Property Features

PortoBay Liberdade offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Event space at this hotel measures 2884 square feet (268 square metres) and includes conference rooms. A fitness centre, spa services, and a terrace are also featured at the luxury PortoBay Liberdade. For a fee, parking is available. This Art Deco Lisbon hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 6 levels
  • 2 bars or lounges
  • 2884 sq ft of conference space
  • 268 sq. m of conference space
  • Dining venue
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Airport: Lisbon (LIS-Humberto Delgado) (10.1 km / 6.3 mi)
  • Train station: Rossio Station (1.5 km / 0.9 mi)
  • Metro station: Avenida Station (0.5 km / 0.3 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

PortoBay Liberdade offers 98 forms of air-conditioned accommodation with minibars and espresso makers. 40-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Espresso maker
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Bistrô4 – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Reservations are required.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Spa Services

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Please note that half board rates includes a 3 course menu dinner and drinks are not included

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • No cots (infant beds) available
  • Property Registry Number – 5363
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 20 per person (approximately)
  • Self-parking fee: EUR 18 per day
  • Extended parking fee: EUR 18 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Porto Bay Liberdade
  • Porto Bay Liberdade Hotel
  • Porto Bay Liberdade Hotel Lisbon
  • Porto Bay Liberdade Lisbon
  • PortoBay Liberdade Hotel Lisbon
  • PortoBay Liberdade Hotel
  • PortoBay Liberdade Lisbon
  • PortoBay Liberdade
  • PortoBay Liberdade Hotel
  • PortoBay Liberdade Lisbon
  • PortoBay Liberdade Hotel Lisbon

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.