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"Very good location. Good breakfast. Towels and curtains in our room had seen better days. Friendly staff. Plenty of lights in the room but nothing bri ... " More

By a verified traveller on Mon 03 Feb 2020

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Hotel Description

The shopping around The Lift Boutique Hotel gets good marks from our customers. During your stay, you're just a quick walk from Rossio Square. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. Built in 1760, this 3-star hotel has 27 rooms over 5 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • Air-conditioned rooms with flat-screen TVs, minibars and room service
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include concierge services, tour or ticket assistance and luggage storage
  • Guests speak favourably about the location and the helpful staff
  • Steps from Santa Justa Elevator and Rossio Square
  • Airport shuttle service available for a fee

Deluxe Double Room (Street View)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Basic Double Room (Small Room, Interior View)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Superior Double Room (Street View)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Twin Room (Interior View)

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Double Room (Interior View)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

The Lift Boutique Hotel ratings based on 10 verified reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for The Lift Boutique Hotel

Everyone (7) Couples (2) Family (1)
4 out of 5
Very good location. Good breakfast. Towels and curtains in our room had seen better days. Friendly staff. Plenty of lights in the room but nothing bright enough for makeup and little daylight. Would go back though.

Posted by on 3 Feb 2020

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Comment from Hotel Management

3 Feb 2020 by Eiras

Dear Guest, The Lift Boutique Hotel thank you for your stay and preference. We read your comments with great interest, which will help to boost and act with excellence and offer our Portuguese hospitality. It will stimulate the analysis of our entire team. It is very important for us to listen to our customers as they are the ones that indicate the direction to follow. Once again thank you so much for staying with us. Kind Regards, Pedro Eiras – Front Office

3 out of 5

Great Location, Very Small

Great location in centre of downtown Lisbon. Hotel itself is nicely decorated, but tiny. Had to live out of suitcase as nowhere to put clothes apart from a pipe about 10cm long to hang something on. Constantly bumping into other person in the room. Bed was also smaller than usual, I guess to fit into the right space. Nice bathroom.

Posted by , from London on 13 Nov 2017

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Comment from Hotel Management

18 Nov 2017 by Sofia Friza

Dear guest, The Lift Boutique Hotel thank you for your preference. We read with great interest your feedback and comments. Your opinion is very important for us. Your comments will inspire us to push forward. Kind Regards from The Lift Boutique Hotel Team.

2 out of 5
DAS HOTEL LIEGT ZENTRALL. DAS PERSONALL FREUNDLICH UND HIELFSBEREIT. LEIDER ROCH ES IM ZIMMER NACH ALTEM BABGESTANDENEM WASSER. DAS FRÜHSTÜCKSBÜFFET WAR REICHHALTIG ABER LEIDER BILLIGE LEBENSMITTEL, SPEZIELL DER SCHINKEN WAR SCHON ZUM ANSCHAUEN EIN GRAUS. VOM HOTEL WIRD EINE FAHRT AN DEN FLUGHAFEN ANGEBOTEN, FÜR 20.00 EURO. MIT DEM TAXI KOSTET DIE GLEICHE FAHRT 12.00 EURO. ICH WERDE SICHER BEI MEINEM NÄCHSTEN BESUCH IN LISBOA EIN ADERES HOTEL BUCHEN!!@

Posted by on 29 Nov 2019

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Comment from Hotel Management

29 Nov 2019 by Eiras

Dear Guest, The Lift Boutique Hotel thank you for your stay and preference. I am sorry to hear you found the hotel disappointing. It is very important for us to listen to our customers as they are the ones that indicate the direction to follow. Once again thank you so much for staying with us. Kind Regards, Pedro Eiras – Front Office

1 out of 5
Rien sa pue dans la chambre .chambre avec vue sur les fenêtres d’en face .pas d’armoires.pommeau de douche trop haut personne ne parle français

Posted by on 8 Oct 2019

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Comment from Hotel Management

11 Oct 2019 by Roberto Engél

Cher invité, Merci d'avoir pris le temps de passer en revue votre récent séjour avec nous. Nous sommes désolés d'apprendre que vous avez trouvé l'hôtel décevant. Améliorons cette situation pour que cela ne se reproduise plus. Nous aimerions avoir l’occasion de vous accueillir à nouveau en tant qu'invité pour constater les différences. Il est très important que nous écoutions nos clients, car ce sont eux qui indiquent la direction à suivre. Cordialement Roberto Engél - Front Office

3 out of 5
Huoneessa haisi home. Aamiainen keskitasoa. Sijainti upea.

Posted by on 5 Oct 2019

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Comment from Hotel Management

5 Oct 2019 by Friza

Dear Guest, Thank you for taking your time to review your recent stay with us. We are sorry to hear you found the hotel disappointing in point of bathroom privacy. We are improving that. It is very important for us to listen to our customers as they are the ones that indicate the direction to follow. Once again thank you so much for staying with us. Kind Regards, Sofia Friza – Front Office

4 out of 5
Sehr zentral, super Lage und sehr angenehme Atmosphäre

Posted by on 30 May 2019

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Comment from Hotel Management

31 May 2019 by Sara Gouveia

Dear Guest, The Lift Boutique Hotel thanks you for your stay and preference. We read your comments with great interest, which will help to boost and act with excellence and offer our Portuguese hospitality. It will stimulate the analysis of our entire team. It is very important for us to listen to our customers as they are the ones that indicate the direction to follow. Once again thank you so much for staying with us. Kind Regards, Sara Gouveia – Front Office

5 out of 5
Perfekt! tolles Hotel, netes Personal, shr sehr hilfsbereit, perfekte Lage

Posted by on 31 Oct 2017

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Comment from Hotel Management

3 Nov 2017 by Sofia Friza - Front Desk

Dear guest, The Lift Boutique Hotel thank you for your preference. We read with great interest your feedback and comments. Your opinion is very important for us. Your comments will inspire us to push forward. We hope to see you soon. Kind Regards from The Lift Boutique Hotel Team.

4 out of 5

Absolut zentral

Zentral und doch ruhig. Kleine Zimmer, für einen Städtetrip voll ok. Nette, hilfsbereite Crew.

Posted by on 30 Oct 2017

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Comment from Hotel Management

1 Nov 2017 by The Lift Boutique Hotel

Dear guest, thank you for your preference for The Lift Boutique Hotel. The staff at The Lift Boutique Hotel work permanently to ensure that customer service (from reservation to departure) and not only the basic needs, but also the needs of the guests are a priority and therefore provide the guest with an experience memorable and unforgettable. We hope you enjoyed your stay at the hotel and in the city of Lisbon despite some unforeseen events. We would like to mention that we have already opened the breakfast service for our guests. Our team thanks you for your choice and awaits you soon, always with the certainty of continuing to surprise you with every stay. Sincerely, The Team at The Lift Boutique Hotel

3 out of 5
Meine Freundin und ich waren für 5 Tagen in Lissabon unterwegs. Mit diesem Hotel hatten wir einen sehr guten Standort, welches uns ermöglichte jeden Tag zu Fuss die wunderschöne Stadt zu besichtigen wie auch die weiterliegenden Sehenswürdigkeiten.

Posted by on 19 Oct 2017

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Comment from Hotel Management

1 Nov 2017 by The Lift Boutique Hotel

Dear Guest, Thank you in advance for your preference for The Lift Boutique Hotel. The staff at The Lift Boutique Hotel work permanently to provide guests with a memorable and unforgettable experience. We hope you enjoyed your stay at the hotel and in the city of Lisbon despite some unforeseen events. We would like to mention that we have already opened the breakfast service for our guests. Our team thanks you for your choice and awaits you soon, always with the certainty of continuing to surprise you with every stay. Sincerely, The Team at The Lift Boutique Hotel

2 out of 5

Zentrale Lage und freundliches Personal

Sehr kleines Zimmer aber irgendwie niedlich. Personal an der Rezeption super freundlich und hilfsbereit. Sauberkeit der Zimmer nicht gut. Kaffeetassen nicht sauber (Kruste und leicht zu entfernen Kaffeeflecken drauf). Ausschlafen geht nicht da Housekeeping sehr laut mit einander redet und lacht usw. Die sehr Zentrale Lage macht viel gut. 1 oder max 2 Nächte. Mehr nicht. Würde nicht noch mal hin gehen.

Posted by on 28 Sep 2017

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Comment from Hotel Management

6 Oct 2017 by The Lift Boutique Hotel

Dear Guest… The Lift Boutique Hotel thank you for your preference. I read with great interest your feedback and comments. I will share with the team your comments which will go a long way to inspire us to go out and perform with excellence and deliver our Portuguese hospitality. Your comments will inspire us to push forward. Kind Regards Hotel Manager Filipe Alves

About the The Lift Boutique Hotel

Location Rua do Ouro 265, Lisbon, 1150-272

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour or ticket assistance, and multilingual staff are also featured at The Lift Boutique Hotel. A complete renovation of The Lift Boutique Hotel was completed in June 2017. This 3-star Lisbon hotel is smoke free.

  • 1 building
  • 27 guestrooms or units
  • 5 levels
  • Built in 1760
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Lisbon (LIS-Humberto Delgado) (10.8 km / 6.7 mi)
  • Train station: Rossio Station (1.3 km / 0.8 mi)
  • Metro station: Baixa-Chiado Station (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle

Room Amenities

The Lift Boutique Hotel offers 27 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. This Lisbon hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining
  • Flat-screen television
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

The Lift Boutique Hotel has a restaurant on site.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.00 per day.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at The Lift Boutique Hotel

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Guests must contact this property in advance to reserve cots/infant beds. Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. Guests must contact this property in advance to reserve cots/infant beds. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property Registry Number – 46703/AL
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 7.50 for adults and EUR 4.00 for children (approximately)
  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Rollaway bed fee: EUR 35.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lift Boutique Hotel Lisbon
  • Lift Boutique Hotel
  • Lift Boutique Lisbon
  • Lift Boutique
  • The Lift Boutique Hotel Hotel
  • The Lift Boutique Hotel Lisbon
  • The Lift Boutique Hotel Hotel Lisbon

You should know

  • The Lift Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.