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4.7 out of 5

"Great location, room , facilities and staff " More

By a verified traveller on Fri 12 Nov 2021

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Superior Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£132* Per night/room 19 Jun - 20 Jun

Superior Room, River View (Extra Bed 2 adults + 1 child)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room, River View (Extra Bed 3 adults)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room, Connecting Rooms (3AD+1CH)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Junior Suite (Extra Bed 3 adults + 1 child)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the breakfast at Tivoli Oriente Lisboa Hotel. During your stay, you're just a quick walk from Lisbon Oceanarium. Free WiFi in public areas, 3 bars and a full-service spa are available.

  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Guilty Parque das Nações
  • Buffet breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages at the spa
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the comfy beds and spaciousness
  • Just a 1-minute drive from Lisbon Oceanarium and 10 minutes from Rossio Square
  • Cats and dogs welcome for a fee

Tivoli Oriente Lisboa Hotel ratings based on 11 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Tivoli Oriente Lisboa Hotel

Everyone (6) Couples (3)
5 out of 5
Great location, room , facilities and staff

Posted by on 12 Nov 2021

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Comment from Hotel Management

27 Nov 2021 by Vitor Matias

Dear Guest, Thank you for sharing your recent stay experience at Tivoli Oriente. It is rewarding to receive such a marvelous review! We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! We are pleased that you particularly appreciate our location! Looking forward to welcoming you again to provide you another pleasant experience. Best regards, Vitor Matias General Manager Hotel Tivoli Oriente

5 out of 5
The location of this hotel is great, a short walk across the road to both the train and bus station from where you can get to almost anywhere in Portugal. the hotel staff were also very helpful in organising a 'hop-on hop-off' bus tour around Lisbon. With regards to the hotel the rooms are comfortable and offer plenty of space, although it would have been better if the external windows were clean to offer a better view of the river, although this could be enjoyed even better from the 'sky bar' on the top floor of the hotel. We really enjoyed our stay and would definitely go back and stay there again.

Posted by on 21 Oct 2019

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Comment from Hotel Management

22 Oct 2019 by Vitor Matias

Dear Guest, Thank you for choosing Hotel Tivoli Oriente. It is really gratifying for us to learn how enjoyable your stay was and that you were pleased with our service and staff. We would also like to thank you for your detailed description of our services and facilities, our location as well as the services closer to us. We are sure that these will be greatly appreciated and very helpful for future guests. Looking forward to welcoming you again on your next trip to Lisbon. Best regards, Vitor Matias General Manager Hotel Tivoli Oriente

4 out of 5
Lifts inadequate but being refurbished Breakfast room inadequate when full Friendly staff, nice rooms, views, good location. Expensive

Posted by on 17 Mar 2019

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Comment from Hotel Management

18 Mar 2019 by Rui de Sousa

Dear Guest, Thank you in advance for your preference for Tivoli Oriente and for sharing your review. Tivoli Oriente is proceeding with refurbishment works, in order to keep up with the new trends and providing more comfort. We are renovating the customer and service lifts. We will also carry out the following renovation works during March and April, namely: Breakfast room on the 1st floor. Therefore, we hope that these changes meet your expectations, please accept our apologies for any inconvenient we might cause to you during your stay. We look forward to welcoming you back to our Hotel in the future. Best regards, Rui de Sousa General Manager

5 out of 5

Posted by on 28 Oct 2022

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5 out of 5
Hôtel propre et bien situé proche du métro. Les chambres sont très agréables et le personnel sympathique. Le Skybar en haut de l’hôtel est extra avec une vue magnifique sur le quartier moderne de Lisbonne. Le buffet du petit déjeuner était parfait. Nous recommandons cet hôtel, que ce soit pour les affaires ou pour les vacances

Posted by on 12 Sep 2022

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Comment from Hotel Management

16 Sep 2022 by Vitor Matias

Cher Client,Nous vous remercions d' avoir choisi lHôtel Tivoli Oriente pour votre séjour. Nous sommes heureuses pour votre commentaire puisque nous pouvons correspondre à vous attentes et vous assurer un séjour très agreáble. Le confort et la satisfaction de nos clients est la notre plus haute priorité, donc nous travaillons tous les jours pour offrir un excellent service. En ce qui concerne au Service Internet, nos sommes en train de changer le service pour avoir une solution plus adaptée aux besoins de nos clients. Nous espérons avoir l'occasion de vous accueillir lors d'un prochain séjour. Très Cordialement,Vitor MatiasDirecteur général Hotel Tivoli Oriente

5 out of 5
Personnel très sympa et aimable l’hôtel très propre et confortable . Piscine et salle de sport en très bon état et moderne.

Posted by on 2 Aug 2022

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Comment from Hotel Management

27 Aug 2022 by Vitor Matias

Cher Client,Nous vous remercions d' avoir choisi lHôtel Tivoli Oriente pour votre séjour. Nous sommes heureuses pour votre commentaire puisque nous pouvons correspondre à vous attentes et vous assurer un séjour très agreáble. Le confort et la satisfaction de nos clients est la notre plus haute priorité, donc nous travaillons tous les jours pour offrir un excellent service. Nous espérons avoir l'occasion de vous accueillir lors d'un prochain séjour. Très Cordialement,Vitor MatiasDirecteur général Hotel Tivoli Oriente

4 out of 5

Posted by on 4 Jun 2022

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5 out of 5

Posted by on 27 Aug 2020

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Comment from Hotel Management

29 Aug 2020 by Vitor Matias

Estimado Hospede, Agradecemos a sua avaliação. Esperamos voltar a recebe-lo em breve. Com os melhores cumprimentos, Vitor Matias Diretor-Geral Hotel Tivoli Oriente

5 out of 5

Posted by on 18 Aug 2019

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Comment from Hotel Management

4 Oct 2019 by Vitor Matias

Estimado hóspede, Agradecemos a sua avaliação. Esperamos voltar a recebe-lo em breve. Com os melhores cumprimentos, Vitor Matias Diretor Geral Hotel Tivoli Oriente

4 out of 5
Gutes Solides Hotel mit gutem Personal. Tolles Frühstück. Pool, Saune und Fitnessraum könnte sauberer sein. Die Zimmer waren sauber.

Posted by , from Zürich on 5 Nov 2018

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Comment from Hotel Management

5 Nov 2018 by Hotel Tivoli Oriente

Dear guest, Thank you for choosing Hotel Tivoli Oriente and for taking the time to write about your hotel experience. The team of Tivoli Oriente is committed to promote and provide enjoyable and memorable stays, for this reason, your feedback is very important to identify areas that need our closest attention. We regret to realize that some aspects of your stay were not as you expected. We took good care of the notes that you have highlighted so we can improve and maximize the satisfaction of our guests. I trust we will have the opportunity to welcome you back on your next trip to Lisbon. Best regards, Rui de Sousa General Manager

Property Features

Tivoli Oriente Lisboa Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi. Business amenities include a business centre and a limo/town car service. There are 11 meeting rooms available. A fitness centre, a terrace, and tour or ticket assistance are also featured at the family-friendly Tivoli Oriente Lisboa Hotel. Parking is available for a fee. This 4-star Lisbon hotel is smoke free.

  • 1 building
  • 279 guestrooms or units
  • 14 levels
  • 3 bars or lounges
  • Built in 2000
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Train station: Oriente Station (0.4 km / 0.3 mi)
  • Metro station: Cabo Ruivo Station (0.9 km / 0.5 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Tivoli Oriente Lisboa Hotel offers 279 air-conditioned accommodations with minibars and a safe. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Films for purchase
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Guilty Parque das Nações – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Reservations are required.

Tivoli Café – On-site bar. Open daily.

Sky Bar Oriente – On-site bar. Open daily.

Tivoli Café Terrace – On-site bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 35 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 55 lb per pet) Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Payment in full will be due at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 12
  • No cots (infant beds) available
  • Children stay free
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13 for adults and from EUR 13 for children
  • Self-parking fee: EUR 15 per day
  • Extended parking fee: EUR 15 per night
  • Pet fee: EUR 35 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Tivoli Oriente
  • Hotel Tivoli Oriente Lisbon
  • Tivoli Hotel Oriente
  • Tivoli Oriente
  • Tivoli Oriente Hotel
  • Tivoli Oriente Lisbon
  • Tivoli Oriente Hotel Lisbon
  • Tivoli Oriente
  • Tivoli Oriente Lisboa
  • Tivoli Oriente Lisboa Hotel Hotel
  • Tivoli Oriente Lisboa Hotel Lisbon
  • Tivoli Oriente Lisboa Hotel Hotel Lisbon

You should know

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.