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Hotel Description

Our customers tell us that they enjoy the helpful staff at Tivoli Sintra. During your stay, you're just a quick walk from Sintra National Palace. Features include free WiFi in public areas, plus a restaurant and a bar. This 4-star hotel has 77 rooms over 8 floors. Free WiFi and satellite TV channels are available in all rooms.

  • Air-conditioned rooms with satellite TV, minibars and room service (during limited hours)
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and concierge services
  • Guests speak favourably about the helpful staff and the central location
  • Steps from Sintra National Palace and 9 minutes on foot from Quinta da Regaleira
  • Airport shuttle service available for a fee

Standard Room, City View (Extra Bed 2 adults + 1 child)

Bed Count 2 Single Beds Maximum Occupancy 3 Max
£97* Per night/room 23 Jul - 24 Jul

Standard Room, Valley View

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Standard Room, City View

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Standard Room, Valley View (Extra Bed 2 adults + 1 child)

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Standard Room, Valley View (Extra Bed 3 adults)

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Superior Room, Valley View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Tivoli Sintra ratings based on 5 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Tivoli Sintra

Everyone (2) Family (1) Friends (1)
4 out of 5
Erittäin hyvä sijainti, kaunis näköala laaksoon ja monipuolinen aamiainen.

Posted by on 6 Jun 2019

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5 out of 5

Hôtel parfait,belle vue et parking, très bon repas

Pros: La situation, la déco, le salon bar, les repas, l'attention et la gentillesse du personnel et un parking car beaucoup de voiture comme nous en locatio
Cons: Tapis dans notre chambre avec des tâches?
Location: Sintra et ses châteaux nombreux, les jardins et parcs. Cascais et l'océan plus les Cabos et des plages magnifiques, nature superbe et authentique
Très bonne situation, vue sur le château, grande chambre et vue imprenable sur la vallée et l'océan depuis la salle à manger ou le bar. Service parfait et gros effort de langue pour s'exprimer en français et avec gentillesse. Très bon séjour.

Posted by on 4 Oct 2017

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Comment from Hotel Management

24 Oct 2017 by Custódio

Cher Client, Merci de vos commentaires concernant le Tivoli Sintra, où vous avez profité d’une atmosphère romantique et élégant. Je vais transmettre à notre équipe, votre satisfaction du service, avec l'assurance que cela aidera à maintenir la motivation et l'engagement de tous ceux qui font partie du staff de l’ Hôtel. Nous nous réjouissons de pouvoir vous accueillir dans un prochain séjour à Sintra. Cordialement, Mário Custódio Le Directeur

3 out of 5

Zentral gelegenes Hotel und trotzdem ruhig

Pros: Die Lage und die Lobby.
Cons: Kaum, man müsste die Zimmer renovieren ( neue Teppiche)
Location: Siehe vorher
Wir waren nur eine Nacht dort und haben die Superlage direkt neben dem Schloss sehr geschätzt.

Posted by , from Schweiz on 13 Sep 2016

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Comment from Hotel Management

4 Oct 2016 by Frazão

Dear Johannes, Thank you for sharing your experience of staying at the Tivoli Sintra with us. We were happy to hear that you liked the location of our hotel, right in the center of the Sintra Village, next to all the region's monuments and tourist sights. At Tivoli Sintra you can enjoy the nature, history and leisure which the Sintra Village offers. We look forward to being able to welcome you back on your next stay in Sintra. Pedro Frazão General Director of the Tivoli Sintra

5 out of 5

Top vakantie!

Met onze huurauto konden we gratis in de parking terecht. De streekverkennen per auto zoals mafra, copa da roca,...

Posted by on 7 Nov 2015

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2 out of 5

Perheloma upealla sijainnilla

Lukaisin ennen varausta kokemuksia ja ajattelin, että mitä nyt remontoimattomuudesta. Noh, menneen maailman charmi oli ihan jees, haalistuneine tauluineen. Mutta tahrainen kokolattimatto, johon vielä huoneen jääkaappi vuosi ( siivooja ystävällisesti jätti pyyhkeen alle!). Saapuessamme kysyin wifiä ja sain vastauksen aulassa voi vapaasti käyttää. En tiedä miksi tarvittiin seuraava päivä ja eri työntekijä kertomaan, että huoneeseenkin saa, kun liittyy jäseneksi. Aamiaisbuffet oli loistava ja runsas, tuoreine hedelmineen. Olen kuitenkin tottunut, että tämän tason hotellissa ( neljä tähteä) se sisältyy, enkä edes varatessani tiennyt valitsevani ilman aamiaista majoituksen. Jouduimme siis erikseen maksamaan 10 e/ pv/ hlö aikuisista. Sijainti oli erinomainen. Henkilökunta ihan oikoo, en mihinkään superystävällisyyteen törmännyt.

Posted by on 25 Jul 2015

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. WiFi is free in public spaces. There are 4 meeting rooms available. A terrace, tour or ticket assistance, and multilingual staff are also featured at the family-friendly Tivoli Sintra. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Sintra hotel is smoke free.

  • 1 building
  • 77 guestrooms or units
  • 8 levels
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Lisbon (LIS-Humberto Delgado) (29.7 km / 18.4 mi)
  • Train station: Sintra (1 km / 0.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Tivoli Sintra offers 77 forms of air-conditioned accommodation with minibars and a safe. Satellite televisions are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Bathtub or shower
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

Monserrate – This restaurant serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport transport is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Individually wrapped food options are available for breakfast and through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Payment in full will be due at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.Individually wrapped food options are available for breakfast and through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines
  • Property Registry Number – 361
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • Please note, some room types at this property are not available when booking a stay with children.
  • Debit cards
  • Number of children who can stay for free – 3
  • Gap period enforced between guests' stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Airport shuttle fee: EUR 100 per vehicle (one-way)
  • Self-parking fee: EUR 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sintra Tivoli
  • Hotel Tivoli Sintra
  • Sintra Hotel Tivoli
  • Sintra Tivoli
  • Sintra Tivoli Hotel
  • Tivoli Hotel Sintra
  • Tivoli Sintra
  • Tivoli Sintra Hotel
  • Tivoli Sintra Hotel
  • Tivoli Sintra Sintra
  • Tivoli Sintra Hotel Sintra

You should know

  • Tivoli Sintra offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.