3 Aug 2019 by Manager
Thanks for your review, we are sorry to hear you didn't enjoy your stay with us. All bed side lights have off switches underneath, if reported to reception we could have helped you out at time of stay, reception is open 24 hours. All rooms have fresh air pumped into the room, as we are budget accommodation we do not offer it in the rooms, nor do we advertise it. Apologies about the remote, i'm glad we were able to resolve this issue quickly. Kind regards Danielle
14 Nov 2019 by Danielle
Thank you for your lovely review, we hope to see you again soon!
Cocoon at The International Inn offers its guests tour or ticket assistance, an arcade/games room, and laundry facilities. WiFi is free in public spaces. Cocoon at The International Inn also features a front desk safe, a television in common area, and a lift. This 3-star Liverpool hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Cocoon at The International Inn offers 32 accommodations with a safe and coffee/tea makers. LCD televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Liverpool hotel provides complimentary wireless Internet access.
Room service is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in, while all guests staying must present a form of officially recognized photo identification.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and Barclaycard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Contactless check-out is available.
