"The hotel is well situated for the city centre whilst being in a quieter part of the dock frontage. Good facilities including gym, swimming pool, rest ... " More

By a verified traveller on Mon 19 Mar 2018

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Hotel Description

Our customers tell us they enjoy Crowne Plaza Liverpool City Centre's quiet location. During your stay, you're just a quick walk from Cavern Club. You'll find features such as free WiFi in public areas, plus 2 restaurants and an indoor pool. This 4-star hotel has 159 rooms over 4 floors. All rooms offer free WiFi and satellite TV channels.

  • Air-conditioned rooms with 24-hour room service, satellite TV and Egyptian cotton sheets
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Amenities include a front-desk safe, a business centre and meeting rooms
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests like the accommodation for the cleanliness, spaciousness and overall comfort
  • Steps from Royal Liver Building and 10 minutes on foot from Cavern Club

Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£68 per night

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Non Smoking, View (Waterfront View)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking, View (Waterfront View)

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Crowne Plaza Liverpool City Centre ratings based on 13 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza Liverpool City Centre

Everyone (8) Couples (4) Family (1)
3 out of 5
Wanted just a plane ham and cheese sandwich at 9pm food is served until 11pm server had to ask the chef if he would make then he agreed to but wanted to charge £7 for it very expensive said I wouldn't pay that amount for 2 slices of bread 1 slice of ham and cheese. Then after server told him this he deduced it to £5. Sill that plane sandwiches are not on bar menu with a set price. No atmosphere in hotel in evenings.

Posted by , from Ireland on 1 Nov 2018

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4 out of 5

Good hotel close to the docks

Pros: It's situation on the waterfront next to the Liver building.
Cons: The wardrobes
Location: Close to city centre and Albert docks about a five minute walk.
The hotel is well situated for the city centre whilst being in a quieter part of the dock frontage. Good facilities including gym, swimming pool, restaurant and bar. Breakfast was good with plenty of choice from the buffet. Service from all staff was excellent. Only downside was the storage space in the room. Wardrobe was inadequate and no draws for clothes which is unusual for a hotel at this level. There were tea and coffee, hairdryer and ironing facilities in room with free WiFi. Overall a good experience but the Saturday night rate was very expensive, probably due to it being St Patrick's day and a charity ball being on.

Posted by , from manchester uk on 19 Mar 2018

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5 out of 5

Ideally situated

The whole experience was excellent, from the friendly man from the Shoe Shine Project in the foyer to the luxury of being able to swim in the pool before work. Only a short walk from the Albert Dock and Liverpool One.

Posted by , from Sussex on 19 Mar 2018

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4 out of 5

Great location

Friendly staff comfy beds def going back great location lovely breakfast recommend this hotel

Posted by on 8 Mar 2018

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5 out of 5

Great location for all tourist activities.

Pros: The staff were very helpful, especially the doorman! Fab location and good quality food and rooms
Cons: Pool area, although nice, could do with updating in the near future. Jacuzzi was cold!
Location: Great location as very close for the waterfront and Albert Dock area but out of the hustle and bustle for families
We had a lovely stay. The facilities are great and it is an excellent location for tourists. The rooms were very nice and comfortable and breakfast was good.

Posted by , from Nottingham, England on 5 Jun 2017

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4 out of 5

Child friendly but unfortunate limits on pool use

We really enjoyed a couple of days in Liverpool and the hotel was well placed for wandering around the museums and sights of the old docks. Staff were really helpful and friendly. The sole disappointments were the strict restrictions on kids' access to pool (excluding early am, lunchtime & after 6pm). Not very child friendly!

Posted by on 2 Sep 2016

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3 out of 5

Hotel in a wonderful location next to Mersey

Modern hotel well appointed. Room was clean and had a balcony. Service was a bit slow in restaurant

Posted by on 5 Sep 2015

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4 out of 5

Family trip

From the moment we were meet by concierge Frank the hotel staff were friendly and polite and made us feel very welcome

Posted by on 5 Aug 2015

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2 out of 5


We stayed at the Crown Plaza in Liverpool in Febraury 2012. Having paid £115, we expected a fairly decent hotel, however I wish we'd stayed in the Travelodge. Altough it is not an old hotel it is already looking a little tired. Our room was a little dirty and had a couple of holes in the wall! The pillows were hugh and gave me a bad neck. We visited the leisure centre ( which was also a little tired) but didn;t stay long due to lots of screaming children. Location is good - only around 5 - 10 mins walk to Liverpool One. Overall very average and wouldn't stay again.

Posted by on 14 Feb 2012

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3 out of 5
wc spülung funktionierte erst richtg nach 3x drücken. sonst, lage gut und lobby schön.

Posted by on 19 Dec 2018

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About the Crowne Plaza Liverpool City Centre

Location 2 St. Nicholas Place, Liverpool, England L31 QW

Property Features

Crowne Plaza Liverpool City Centre offers its guests an indoor pool, a kid's pool, a health club, and a spa tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business centre. Event space at this hotel measures 5382 square feet (500 square metres) and includes conference rooms. A sauna, spa services, and concierge services are also featured at the eco-friendly Crowne Plaza Liverpool City Centre. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Liverpool hotel.

  • 159 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 5382 sq ft of conference space
  • 500 sq. m of conference space
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Front desk safe
  • Concierge
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Children's pool
  • Free WiFi


Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi


Self parking (surcharge)


  • Airport: Liverpool (LPL-John Lennon) (13.7 km / 8.5 mi)
  • Train station: James Street Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Crowne Plaza Liverpool City Centre offers 159 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, a complimentary bathrobe, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Satellite channels
  • Coffee maker
  • Egyptian cotton linens
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

Plaza Brasserie – This brasserie serves breakfast, lunch and dinner. A children's menu is available.

The Lounge – This Cafe specialises in British cuisine and serves brunch, lunch, dinner and light fare.

24-hour room service is available.

Nearby Activities

An indoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies


  • Check-in time ends at 2:00 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 15.50 per person (approximately)
  • Fee for in-room wired Internet: GBP 12 per 24-hour period (rates may vary)
  • Self-parking fee: GBP 14.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Liverpool Hotel
  • Crowne Plaza Liverpool
  • Crowne Plaza Liverpool Hotel Liverpool
  • Liverpool Crowne Plaza
  • Crowne Plaza Liverpool City Centre Hotel
  • Liverpool Crowne Plaza

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.