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4.0 out of 5

"Clean and staff were friendly.Bed was uncomfortable. 3x in less than 3 hours has to go down to reception as key cards were not working. Not helpful if ... " More

By a verified traveller on Sat 09 Oct 2021

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Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£79* Per night/room 24 Jul - 25 Jul

Premium Room, 1 King Bed, Business Lounge Access, River View (Lounge Access)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, View (Waterfront View)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, View (Waterfront View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, View (Liver Bldg View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Liverpool City Centre, an IHG Hotel. During your stay, you're just a quick walk from Cavern Club. Features include free WiFi in public areas, plus 2 restaurants and an indoor pool.

  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Cavern Club and Albert Dock

Crowne Plaza Liverpool City Centre, an IHG Hotel ratings based on 12 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza Liverpool City Centre, an IHG Hotel

Everyone (8) Couples (2) Family (1)
3 out of 5
Clean and staff were friendly.Bed was uncomfortable. 3x in less than 3 hours has to go down to reception as key cards were not working. Not helpful if you have bags. Went to the pool, staff were accommodating, but I was surprised that they were mapping the floor with same look of towel as they give to their guest. The towel to map the floor around the pool area and it doesnt look like its an old towel.

Posted by on 9 Oct 2021

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5 out of 5
Great leisure facilities- swimming pool was amazing!! Great location

Posted by , from Uk on 15 Sep 2020

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3 out of 5
Wanted just a plane ham and cheese sandwich at 9pm food is served until 11pm server had to ask the chef if he would make then he agreed to but wanted to charge £7 for it very expensive said I wouldn't pay that amount for 2 slices of bread 1 slice of ham and cheese. Then after server told him this he deduced it to £5. Sill that plane sandwiches are not on bar menu with a set price. No atmosphere in hotel in evenings.

Posted by , from Ireland on 1 Nov 2018

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4 out of 5

Good hotel close to the docks

Pros: It's situation on the waterfront next to the Liver building.
Cons: The wardrobes
Location: Close to city centre and Albert docks about a five minute walk.
The hotel is well situated for the city centre whilst being in a quieter part of the dock frontage. Good facilities including gym, swimming pool, restaurant and bar. Breakfast was good with plenty of choice from the buffet. Service from all staff was excellent. Only downside was the storage space in the room. Wardrobe was inadequate and no draws for clothes which is unusual for a hotel at this level. There were tea and coffee, hairdryer and ironing facilities in room with free WiFi. Overall a good experience but the Saturday night rate was very expensive, probably due to it being St Patrick's day and a charity ball being on.

Posted by , from manchester uk on 19 Mar 2018

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5 out of 5

Ideally situated

The whole experience was excellent, from the friendly man from the Shoe Shine Project in the foyer to the luxury of being able to swim in the pool before work. Only a short walk from the Albert Dock and Liverpool One.

Posted by , from Sussex on 19 Mar 2018

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4 out of 5

Great location

Friendly staff comfy beds def going back great location lovely breakfast recommend this hotel

Posted by on 8 Mar 2018

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5 out of 5

Great location for all tourist activities.

Pros: The staff were very helpful, especially the doorman! Fab location and good quality food and rooms
Cons: Pool area, although nice, could do with updating in the near future. Jacuzzi was cold!
Location: Great location as very close for the waterfront and Albert Dock area but out of the hustle and bustle for families
We had a lovely stay. The facilities are great and it is an excellent location for tourists. The rooms were very nice and comfortable and breakfast was good.

Posted by , from Nottingham, England on 5 Jun 2017

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4 out of 5

Child friendly but unfortunate limits on pool use

We really enjoyed a couple of days in Liverpool and the hotel was well placed for wandering around the museums and sights of the old docks. Staff were really helpful and friendly. The sole disappointments were the strict restrictions on kids' access to pool (excluding early am, lunchtime & after 6pm). Not very child friendly!

Posted by on 2 Sep 2016

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3 out of 5
Freundliches Personal beim Ceck in und im Restaurant. Leider wohl vermutlich aufgrund der Unterbesetzung speziel im Restaurant und an der Bar etwas überfordert. Zimmer: dreckige, benutze Zahnputzbecher. Wurden wohl nur kurz so kurz durchgespült und wieder so hingestellt. Waren noch Reste von Zahnpasta am Boden des Glases vorhanden. Bettdecke hatte noch einzelene Flecken die beim Reinigen nicht ganz rausgegangen sind. Für diese Hotelgruppe, Namen und Preis nicht akzeptabel.

Posted by on 29 Jun 2022

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3 out of 5
wc spülung funktionierte erst richtg nach 3x drücken. sonst, lage gut und lobby schön.

Posted by on 19 Dec 2018

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About the Crowne Plaza Liverpool City Centre, an IHG Hotel

Location 2 St. Nicholas Place, Liverpool, England L31 QW

Property Features

Crowne Plaza Liverpool City Centre, an IHG Hotel offers its guests a kids' pool, an indoor pool, a health club, and a spa tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business centre. Event space at this hotel measures 5382 square feet (500 square metres) and includes conference rooms. A sauna, a terrace, and concierge services are also featured at the business-friendly Crowne Plaza Liverpool City Centre, an IHG Hotel. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Liverpool hotel.

  • 159 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 5382 sq ft of conference space
  • 500 sq. m of conference space
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Lift
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wired internet access (surcharge)

Available in some public areas: Free WiFi , Internet access in public areas - surcharge

Parking

Self parking (surcharge)

Transport

  • Train station: Moorfields Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Crowne Plaza Liverpool City Centre, an IHG Hotel offers 159 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers. This Liverpool hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Egyptian cotton linens
  • Pillow options
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Plaza Brasserie – This brasserie serves breakfast, lunch and dinner. A children's menu is available.

The Lounge – This café specialises in British cuisine and serves brunch, lunch, dinner and light fare. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchairs available on site
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Eurocard and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place and guests are provided with hand sanitiser.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 15.50 per person (approximately)
  • Fee for in-room wired Internet: GBP 12 per 24-hour period (rates may vary)
  • Uncovered self-parking fee: GBP 17.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel Liverpool
  • Crowne Plaza Liverpool
  • Liverpool Crowne Plaza
  • Crowne Plaza Liverpool Hotel Liverpool
  • Crowne Plaza Liverpool Hotel
  • Crowne Plaza Liverpool City Centre Hotel
  • Liverpool Crowne Plaza

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.