Skip to main content
Beginning of main content

"couldn't ask for more, thank you for the wonderful time spent at liverpool " More

By a verified traveller on Mon 20 Jan 2020

Enter dates to see availability

Select your room to view prices

Room (King)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£36* Per night/room 11 Oct - 12 Oct

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Room (King - Disability Access)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Double Room (Special Offer)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Heeton Concept Hotel Liverpool Centre's great location. During your stay, you're just a quick walk from Cavern Club. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This 3-star hotel has 154 rooms over 5 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with flat-screen TVs, room service (during limited hours) and coffee/tea makers
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry and tour or ticket assistance
  • Guests have great things to say about the central location and the proximity to shopping
  • Just a 3-minute walk from Museum of Liverpool and 4 minutes on foot from Port of Liverpool Building

Heeton Concept Hotel Liverpool Centre ratings based on 14 verified reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Heeton Concept Hotel Liverpool Centre

Everyone (11) Couples (2) Family (1)
5 out of 5
couldn't ask for more, thank you for the wonderful time spent at liverpool

Posted by on 20 Jan 2020

Was this review helpful to you?
4 out of 5
Good location, clean, room was large and bed comfortable also got a great price. Would stay again.

Posted by on 1 Sep 2019

Was this review helpful to you?
1 out of 5
Upon leaving hotel at 4.50 am for airport i was called back in by 2 rude men to be told i owed them 50p yes you read it right 50p on my room no idea what for but they insisted it be paid. Tried to say i maybe made a call from room which i didn't but i paid the 50p. Appalling behaviour from 2 grown men. We will not be staying at hotel again

Posted by on 10 Jun 2019

Was this review helpful to you?
5 out of 5
Everything was Excellent except the mattress .it was like it had a hole in it not very comfortable.

Posted by on 11 Dec 2018

Was this review helpful to you?
5 out of 5
Lovely hotel rooms spotless close to all amenities staff very friendly and helpful would definitely recommend days inn Liverpool

Posted by on 17 Aug 2018

Was this review helpful to you?
2 out of 5
My partner and I stayed for a few nights in the month of July. Upon arrival the hotel seemed ok - the receptionist was fairly friendly and we were checked in without much delay. The room was quite spacious and well laid out, however the bed was quite lumpy and could do with a new one. One of the only good aspects of the hotel was the location and the appearance of the room. On our first night, we wanted to try out the hotels restaurant for a nice meal - however, we were told (after sitting there for about 20minutes) that there was a function on and that they took priority over any staying residents. This should not be the case, and even if it was we should have been told upon arrival. The bar and waiting staff all had very poor English and they could not understand what we were saying - this is an essential element of working in the hospitality industry. We brought this to the attention of reception - one of the managers was very apologetic and suggested various other restaurants in the area we could try out. This was much appreciated by myself and my partner. The receptionist on the other hand (a different one than that of arrival) was quite rude and ignorant when we asked if it was possible to get room service. We went elsewhere for that night but decided we would give the restaurant in the hotel the benefit of the doubt and go back on the second night. We were there at 5pm (just after It opened) and there was a couple already seated beside us.

Posted by on 13 Aug 2018

Was this review helpful to you?
5 out of 5
Very good location, Clean and comfortable and very reasonable price

Posted by , from N.Wales on 26 Jul 2018

Was this review helpful to you?
1 out of 5

Dirty

Checked in and was given card. Had to ask for directions to room. Room was dirty - there was a floating poo in the toilet and hair in the plug hole in the sink. Complained and was offerred 2 free drinks!!! That’s it, no discount/ refund. 2 free drinks. At £250 I expected so much better. Terrible room and terrible service

Posted by on 21 May 2018

Was this review helpful to you?
4 out of 5

Clean, well run, central to everything.

Pros: Clean well run hotel , plenty of hot water in a strong shower. Room for three was big enough. TV, AC, Blinds, Kettle worked free coffee/tea.
Cons: Plain room with white walls could do with a few more pics of Liverpool. Quiet but you can hear people outside the door if they are loud.
Location: Did not eat here - plenty of places nearby esp Albert Dock 300m or City Centre 300m. Do see Walker Art Galery and World Museum (egypt) section.
Clean well run hotel, though it lacks ambience we really came to see the city, not to boast about a flashy hotel. Its reliable and good , plenty of hot water in a strong shower. Room for three was big enough. TV and AC worked as did the kettle (with coffee/tea) Curtains and blackkout blind worked well. Quiet but you can hear people outside the door if they are loud. So it is good value and ticks the boxes but it wont be your main memory (you remember the bad ones!- ie not a boutique or quirky hotel. Did not eat here as there are plenty of places nearby but it would be OK for a breakfast or a late drink, but Liverpool has lots of Victorian pubs and a restuarant quarter. Rooms facing onto James St have a view towards the Docks. Theres a local train station metro below which means you can also see Birkenhead and The Lady Lever Gallery if you have time. (cross on the commuter ferry for a nice City/River view 7-9am 5-7pm only

Posted by , from London and Wales on 12 May 2017

Was this review helpful to you?
3 out of 5
Die Lage des Hotel ist super. Im Zimmer 116 hört man am Abend laute Musik und in der Nacht das leeren des alt Glases :( nicht so optimal.

Posted by on 31 Dec 2019

Was this review helpful to you?

About the Heeton Concept Hotel Liverpool Centre

Location James Street, Liverpool, England L2 7PQ

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Tour or ticket assistance, multilingual staff, and dry cleaning/laundry services are also featured at Heeton Concept Hotel Liverpool Centre. Smoking is allowed in designated areas at this 3-star Liverpool hotel.

  • 154 guestrooms or units
  • 5 levels
  • Dining venue
  • Bar or lounge
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Tour and ticket information
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: James Street Station (0.1 km / 0.1 mi)

Room Amenities

Heeton Concept Hotel Liverpool Centre offers 154 forms of accommodation with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries. This Liverpool hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided once per stay.

  • In-room dining (limited hours)
  • Flat-screen television
  • Coffee maker
  • Shower
  • Housekeeping (once per stay)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Heeton Concept Hotel Liverpool Centre has a restaurant on site.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Group Booking Policy: For bookings of 3 rooms or more, this property charges a deposit of GBP 100, collected at check-in.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Heeton Concept Hotel Liverpool Centre

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place and guests are provided with hand sanitiser.

  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Commonly touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Off site parking fee: GBP 18 per day (1 mi away)
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Days Inn Hotel Liverpool City Centre
  • Days Inn Liverpool City Centre
  • Days Inn City Centre Liverpool Hotel Liverpool
  • Days Inn Liverpool City Centre Hotel
  • Days Inn Liverpool City Hotel
  • Heeton Concept Liverpool
  • Heeton Concept Hotel Liverpool
  • Days Inn by Wyndham Liverpool City Centre
  • Heeton Concept Hotel Liverpool Centre Hotel
  • Heeton Concept Hotel – City Centre Liverpool
  • Heeton Concept Hotel Liverpool Centre Liverpool
  • Heeton Concept Hotel Liverpool Centre Hotel Liverpool

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
url importing http://www.ebookers.com/Liverpool-Hotels-Heeton-Concept-Hotel-Liverpool-Centre.h3860065-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Liverpool-Hotels-Heeton-Concept-Hotel-Liverpool-Centre.h3860065-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Liverpool-Hotels-Heeton-Concept-Hotel-Liverpool-Centre.h3860065-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.