21 Nov 2018 by Rob.
Dear Gill. We are so pleased to hear that you enjoyed your stay here with us and that you found our hotel wonderful and our location perfect for what you needed. We are also thrilled to hear that our staff lovely as here at Heywood we pride ourselves on delivering exceptional customer service. We value each and everyone of our guests and we would like to thank you for taking the time to write such a positive review. We look forward to welcoming you back here to our hotel at some point in the future. Kind Regards.
14 Jan 2017 by James, Assistant Manager
Dear Guest, thank you for your positive score and comments on your recent stay with us. I am pleased that you found our hotel to your liking and I hope that we can welcome you back soon.
23 Nov 2016 by James, Assistant Manager
Dear Guest, thank you for your positive score and feedback. I am pleased that our location was ideal for your stay and that the services we provide contributed to a memorable experience. I hope that we become your number one choice of hotel when returning to the city.
17 Feb 2018 by James, Assistant Manager
thank you for your great scores and comments, I am delighted that you enjoyed your time at Heywood House and hope that we can welcome you back soon.
This property is closed from 24 March 2020 to 31 July 2020 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from 31 December to 01 January:
Due to COVID-19, this property’s food and beverage options may be limited.
There's a restaurant on site. WiFi is free in public spaces. Heywood House Hotel, BW Signature Collection by Best Western also features tour or ticket assistance, concierge services, and room service (during limited hours). This 4-star Liverpool hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Offsite parking discounted rates available
Heywood House Hotel, BW Signature Collection by Best Western offers 35 forms of air-conditioned accommodation with iPod docking stations and a safe. Beds feature Egyptian cotton sheets. Digital televisions are provided. Bathrooms include a hydromassage showerhead, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.
For a fee, guests can enjoy English breakfast on weekdays from noon to 1 PM and at the weekend from noon to 1 PM.
The Alchemist Restaurant – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Guests must contact this property in advance to reserve rollaway/extra beds. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve rollaway/extra beds. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.