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4.3 out of 5

"Great location. Aircon ineffective so room was too hot. Check-in was very slow. " More

By a verified traveller on Sun 15 Mar 2020

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Room (King Guest)

Bed Count 1 King Bed Maximum Occupancy 2 Max
£57* Per night/room 13 May - 14 May

Suite, Corner (King)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, View (King With Dock View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, Connecting Rooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Executive Room (King)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the shopping around Hilton Liverpool City Centre. During your stay, you're just a quick walk from Liverpool ONE. Features include free WiFi in public areas, plus a restaurant and a fitness centre. Built in 2009, this 4-star hotel has 215 rooms over 7 floors. Enjoy your stay with amenities like an LCD TV and a fridge in each room.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and fridges
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a fitness centre
  • Guests have great things to say about the central location and the proximity to shopping
  • Steps from Liverpool ONE and 7 minutes on foot from Beatles Story
  • Pets welcome for a fee (restrictions apply)

Hilton Liverpool City Centre ratings based on 11 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Liverpool City Centre

Everyone (5) Couples (2) Family (3)
3 out of 5
Great location. Aircon ineffective so room was too hot. Check-in was very slow.

Posted by on 15 Mar 2020

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Comment from Hotel Management

21 Mar 2020 by Sarah

Thank you for taking the time and leaving your feedback in regards to your recent stay with us. Im sorry to hear you had issues with the AC in the room which please be sure will be highlighted to maintenance management and I do apologise for the inconvenience of this. However, its great to see you got to explore Liverpool due to our excellent city centre location and we hope we will be able to welcome you back in the near future.

5 out of 5
Great location ..all staff were pleasant and helpfull kettle in room was busted but no biggy ..all in all verg clean well presented hotel and breakfast is pretty good with decent range of items to choose from def be back

Posted by on 26 Feb 2020

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Comment from Hotel Management

27 Feb 2020 by Guest Realtions Manager

Thank you for taking the time to share your experience about your recent stay at our hotel. We love receiving feedback as it is the best indicator of where we are achieving and areas we can improve. We hope to see you again soon.

3 out of 5
Good function room and rooms are a good size. Little miserly on tea making facilities in room such as complimentary biscuits and milk for the price of the room.

Posted by on 30 Nov 2019

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Comment from Hotel Management

5 Dec 2019 by Guest Relations Manager

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our in-room tea facilities. We hope you will consider staying with us in the future.

5 out of 5
Great breakfast and fantastic choice lovely room and a great shower

Posted by on 17 Aug 2019

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Comment from Hotel Management

24 Aug 2019 by Lucy Woodford -Guest Relations Manager

We are so glad you enjoyed your stay. Thank you for your lovely comments and we hope to welcome you back soon.

5 out of 5

Posted by on 28 May 2019

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5 out of 5
Central location, delightful staff, room very clean and comfortable, bed luxurious

Posted by on 28 May 2019

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5 out of 5

Posted by on 2 Nov 2018

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5 out of 5

.

Lovely hotel right in Liverpool 1 and easy walking distance for attractions.

Posted by on 13 Feb 2018

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5 out of 5

Nice hotel good position for the Albert Docks

Only stayed two nights but really enjoyed it very smart hotel

Posted by on 21 Aug 2016

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3 out of 5
Sehr gute Lage. Hotelpersonal wenig engagiert. Hotel wirkt abgewohnt. Preis-Leistung unbefriedigend.

Posted by on 31 Oct 2019

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Comment from Hotel Management

11 Nov 2019 by Guest Relations Manager

Thank you for taking the time to rate our hotel. We are glad you enjoyed your visit and we hope to see you consider us again in the future.

About the Hilton Liverpool City Centre

Location 3 Thomas Steers Way, Liverpool, England L1 8LW

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre. WiFi is free in public spaces. There are 10 meeting rooms available. A fitness centre, a terrace, and concierge services are also featured at the business-friendly Hilton Liverpool City Centre. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Liverpool hotel.

  • 1 building
  • 215 guestrooms or units
  • 7 levels
  • Built in 2009
  • Dining venue
  • Bar or lounge
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Wired Internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Liverpool (LPL-John Lennon) (13.3 km / 8.3 mi)
  • Train station: Liverpool Central Station (0.7 km / 0.4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Liverpool City Centre offers 215 forms of air-conditioned accommodation with minibars and laptop-compatible safes. LCD televisions are featured in guestrooms. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, designer toiletries and hairdryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Fridge
  • Coffee maker
  • Kitchenware
  • Shower
  • Cots (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 7:00 AM to 9:00 AM.

The Exchange – This restaurant serves breakfast, lunch and dinner.

Pima Bar – On-site restaurant.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 30 per pet, plus a deposit of GBP 50 per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast and through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 17.95 per person (approximately)
  • Fee for in-room wireless Internet: GBP 7.5 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: GBP 7.5 (rates may vary)
  • Fee for wired Internet in public areas: GBP 7.5 (rates may vary)
  • Self-parking fee: GBP 25 per day
  • Valet parking fee: GBP 45 per night
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 30 per pet
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Liverpool
  • Hilton Liverpool
  • Liverpool Hilton
  • Hilton Liverpool Hotel Liverpool
  • Hilton Liverpool City Centre Hotel
  • Hilton Liverpool City Centre
  • Hilton Liverpool City Centre Hotel
  • Hilton Liverpool City Centre Liverpool
  • Hilton Liverpool City Centre Hotel Liverpool

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.