1 Mar 2020 by Hallmark
We are very sorry to hear you did not enjoy your stay with us here at the The Hallmark Inn Liverpool. Here at our hotel, guest satisfaction is our top priority and we are disappointed that we did not achieve this during your stay. We value your feedback and well be looking into the issues mentioned. We do hope that you will stay with us again in the future, and not let these issues impact your view of us as a brand. Kind Regards, Hallmark Inn Liverpool
4 Nov 2019 by liverpool
Dear Sir or Madam, Thank you for your kind feedback and comments via ebookers. Here at our hotel customer satisfaction is our top priority and we are pleased we could achieve some of this during your stay. We appreciate this feedback you have provided us with, and please be assured it will be passed on to the relevant departments. We hope to welcome you back again soon! Kind Regards, Hallmark Inn
10 Jun 2019 by Lucy Jones
Dear Anon, Thank you for your feedback on your recent stay at The Hallmark Inn, Liverpool. I am sorry to hear you were not fully satisfied with your stay. Our parking charges are stated on all booking websites, so I apologise if you missed this. As we are City Centre based, parking is very limited in general and you'll find our prices competitive. Please be assured all your feedback about the hotel will be passed on to the relevant departments. Kind regards, Lucy Jones Reception Manager
23 Aug 2018 by Lucy Jones
Dear Anon, Thank you for your kind feedback and comments via Expedia. I am very glad to hear you had an enjoyable stay with us here at the Hallmark Inn Liverpool. Here at our hotel, guest satisfaction is our top priority and I am delighted we could achieve this during your stay. Please be assured all your kind feedback will be passed on to the relevant departments. We hope to welcome you back again soon! Kind regards, Lucy Jones Reception Manager
This property is closed from 25 March 2020 to 31 March 2022 (dates subject to change).
As a guest of Liverpool Inn Hotel, Sure Hotel Collection by Best Western, you'll find tour or ticket assistance, concierge services, and laundry facilities. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly Liverpool Inn Hotel, Sure Hotel Collection by Best Western also features dry cleaning/laundry services, 24-hour room service, and a front desk safe. Parking is available for a fee. This 3-star Liverpool hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Liverpool Inn Hotel, Sure Hotel Collection by Best Western offers 81 forms of accommodation with a safe and coffee/tea makers. Digital televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Liverpool hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
Guests can enjoy English breakfast for a fee.
24-hour room service is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express and Eurocard; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and We Care Clean (Best Western) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.