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5.0 out of 5

"Lovely friendly staff Great cocktails and lovely breakfast bagel Fantastic location Parking nearby " More

By a verified traveller on Sat 15 Jun 2019

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Cozy Double

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£68* Per night/room 18 Aug - 19 Aug

Standard Double/Twin

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Spacious Double/Twin

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Lock & Key Hotel's great location. During your stay, you're just a quick walk from Liverpool ONE. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This 4-star hotel has 14 rooms. Each room includes amenities such as free WiFi and a Smart TV.

  • All rooms offer Smart TVs, room service and premium bedding
  • Free WiFi
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include concierge services and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Concert Square and 6 minutes on foot from Liverpool ONE

Lock & Key Hotel ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Lock & Key Hotel

Everyone (1) Couples (2)
5 out of 5

Posted by on 29 Sep 2019

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5 out of 5
Lovely friendly staff Great cocktails and lovely breakfast bagel Fantastic location Parking nearby

Posted by on 15 Jun 2019

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Comment from Hotel Management

21 Jun 2019 by Luke at Lock and Key Hotel

Thank you so much for taking the time to share your amazing feedback about our friendly team & lovely breakfast and nearby parking. We hope you choose to stay with us again on your next visit to Liverpool.

5 out of 5
Lovely bespoke rooms Fantastic friendly staff Lovely cosy bar area

Posted by on 30 May 2019

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Comment from Hotel Management

21 Jun 2019 by Luke at Lock and Key Hotel

Thank you so much for taking the time to share your wonderful experience with us. We are very happy to hear you had an excellent stay. We hope to welcome you back in the future.

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Lock & Key Hotel also features concierge services and room service (during limited hours). This 4-star Liverpool hotel is smoke free.

  • 14 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Concierge
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Liverpool Central Station (0.4 km / 0.3 mi)

Room Amenities

Lock & Key Hotel offers 14 forms of accommodation with laptop-compatible safes and free toiletries. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Smart television
  • Electric kettle
  • Luxury bedding
  • Shower
  • Cots (surcharge)
  • Housekeeping (daily)
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Blackout curtains
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 1:00 PM.

On-site venue – restaurant.

Late-night fare is available from room service (during limited hours).

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 11:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Pet Policy

  • Pets and service animals are not allowed at Lock & Key Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts credit cards, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Guests will receive an email with special check-in instructions
  • LGBTQ friendly
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: GBP 10 for adults and GBP 10 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Cots (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lock Key Hotel Liverpool
  • Lock Key Hotel
  • Lock Key Liverpool
  • Lock & Key Hotel Hotel
  • Lock & Key Hotel Liverpool
  • Lock & Key Hotel Hotel Liverpool

You should know

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.