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4.3 out of 5

"Superb hotel with very friendly and welcoming staff " More

By a verified traveller on Thu 18 Nov 2021

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Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£65* Per night/room 23 Oct - 24 Oct

Club Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Club Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Club Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Malmaison Liverpool's great location. During your stay, you're just a quick walk from Royal Liver Building. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy British cuisine while dining at Brasserie
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • Within a 10-minute walk of Royal Liver Building and Liverpool Pier Head Ferry Terminal
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Malmaison Liverpool ratings based on 13 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Malmaison Liverpool

Everyone (6) Couples (3) Family (2)
4 out of 5

Posted by on 16 Jan 2022

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4 out of 5

Posted by , from Thornton Cleveleys on 31 Dec 2021

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5 out of 5
Superb hotel with very friendly and welcoming staff

Posted by on 18 Nov 2021

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Comment from Hotel Management

16 Dec 2021 by Mal x

Thanks for your review! We are glad you enjoyed your stay. We hope to welcome you back soon.

2 out of 5
What's great here - Location, size of room, bath and bed. Bar and service in bar. What disappointed me was a few things, in comparison to high expectations given previous stays, albeit 4 or 5 years ago. Service provided on occasions seemed not friendly and not interested. Breakfast to room was continental only and this was actually not clear from the booklet left in the room. Then it turned up 15 mins late and only received 1! At least I suppose it couldn't get colder and having rung up, another arrived ten mins later. This was a fiftieth birthday and other half requested as to whether they could get a cake or something delivered to the room for when we returned later in the day... Nothing turned up. Topped off by extra milk requested to the room, which was 'off'. Sadly not a hotel we would now return to, there are plenty off others in the vicinity... Sorry!

Posted by on 15 Feb 2020

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Comment from Hotel Management

15 Feb 2020 by Mal

Dear Anon, Thanks for leaving the 2* feedback, we will ensure the relevant departments are informed accordingly. Malmaison

5 out of 5
its a beautiful hotel, and very welcoming. lovely building and position from docks, shops and dining.

Posted by on 19 Jan 2020

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Comment from Hotel Management

20 Jan 2020 by Mal x

Dear Anon, Thank you so much for reviewing your stay with us. We are really pleased you enjoyed your time here and are already looking forward to seeing you again soon!

5 out of 5
Great Comfy bed, spacious room and bathroom Good location

Posted by on 12 Jan 2020

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Comment from Hotel Management

12 Jan 2020 by Mal x

Dear SCP Thank you for reviewing your stay with us an amazing 5/5! We hope to see you again soon for another great stay!

4 out of 5
The property was very welcoming, but the thing that let the service down was lack of food availability

Posted by on 10 Jan 2020

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Comment from Hotel Management

11 Jan 2020 by Mal x

Dear Guest, Thank you for your 4/5 review.

5 out of 5

Posted by on 16 Dec 2019

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Comment from Hotel Management

19 Dec 2019 by Mal x

Dear Anon, Thank you for reviewing your stay with us and awarding us an amazing 5/5! We are really pleased you enjoyed your stay with us and we hope this means we will see you again soon!

5 out of 5

Posted by on 9 Dec 2019

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Comment from Hotel Management

10 Dec 2019 by Malmaison

Dear Anon, Thank you for the 5* rating - we really do appreciate this. Mal xx

4 out of 5

Posted by on 4 Dec 2019

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Comment from Hotel Management

5 Dec 2019 by Mal x

Dear Anon, Thank you so much for taking the time to review your stay with us an amazing 4/5. We hope this means we will see you again soon!

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1528 square feet (142 square metres) and includes conference rooms. A 24-hour fitness centre, a terrace, and tour or ticket assistance are also featured at the eco-friendly Malmaison Liverpool. This 4-star Liverpool hotel is smoke free.

  • 130 guestrooms or units
  • 1528 sq ft of conference space
  • 142 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Transport

  • Train station: James Street Station (1.4 km / 0.9 mi)

Room Amenities

Malmaison Liverpool offers 130 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Liverpool hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 10 AM and at the weekend from 8 AM to 11:00 AM.

Brasserie – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.

Malbar – On-site cocktail bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.

Pet Policy

  • Pets: GBP 20 per pet, per day
  • Only dogs are allowed
  • Maximum 1 per room
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that guest safety measures are currently in place. Cashless payment methods are available for all transactions and contactless room service is available.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Staff do not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available for guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Children stay free: Maximum age 12
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property is not currently implementing any enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 18 for adults and GBP 9 for children (approximately)
  • Off site parking fee: GBP 17.00 per day (0.5 mi away)
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Liverpool Malmaison
  • Malmaison Hotel Liverpool
  • Malmaison Liverpool
  • Liverpool Malmaison Hotel
  • Malmaison Liverpool Hotel Liverpool
  • Malmaison Liverpool Hotel
  • Malmaison Hotel Liverpool
  • Liverpool Malmaison Hotel
  • Malmaison Liverpool Hotel
  • Malmaison Liverpool Liverpool
  • Malmaison Liverpool Hotel Liverpool

You should know

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.