4.4 out of 5

"Ideally located for Liverpool City Centre shopping and tourist attractions-all within a 15 minute walk. Plenty of choice of bars and restaurants near ... " More

By a verified traveller on Mon 07 May 2018

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Hotel Description

Our customers tell us that they enjoy the nightlife around Novotel Liverpool Centre. During your stay, you're just a quick walk from Liverpool ONE. Enjoy features like an indoor pool, a restaurant and a fitness centre. Built in 2009, this 4-star hotel has 209 rooms over 11 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and minibars
  • Free WiFi
  • Enjoy international cuisine while dining at Ropewalks Bar and Kitchen
  • Full breakfast served daily for a fee
  • Wired Internet for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in the lobby, a front-desk safe and a business centre
  • On-site recreation includes a fitness centre and a steam room
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Just a 4-minute walk from Concert Square and 5 minutes on foot from Liverpool ONE
  • Dogs welcome for a fee (restrictions apply)

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Novotel Liverpool Centre ratings based on 20 verified reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel Liverpool Centre

Everyone (16) Couples (2) Family (3)
5 out of 5
Absolutely amazing! Hotel is in a perfect location and the staff are brilliant! Love the touch of little gifts for children at check in! Rooms are big and comfortable!

Posted by on 19 Apr 2019

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Comment from Hotel Management

30 Apr 2019 by Lynsey Kaplansoy

Good Afternoon Thank you for taking the time to provide a review regarding your recent stay here with us. I am very happy to hear that our staff are brilliant and that you enjoyed our location. We look forward to seeing you again on your next visit to Liverpool. Kind Regards Lynsey Kaplansoy Welcome Manager H6495-FO@accor.com

5 out of 5
Great hotel location, swimming pool oustanding, xbox for the children and A1 breakfast with a good variety of choice. As we stayed a few times the only thing we didnt like was the new checkin system, we prefer the deck style of checkin but it will never stop us staying again.

Posted by on 19 Mar 2019

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Comment from Hotel Management

24 Mar 2019 by Konstantina Karydi, Reception Team Leader

Hello, Thank you for your great review and for choosing again our hotel for your stay! Positive reviews like this will always encourage us to do more and more to make our guests happy during their stay, so i am happy to see that, this reflected on your last visit. The reception area is temporary, as we have plans to re-fubrish the space. So, we hope to welcome you in our new reception area next time. Take care! Warmest Regards, Konstantina Karydi, Reception Team Leader

4 out of 5
Hotel was decent though not luxurious. Location was great. 10 mins walk to line street or Albert dock or the cavern club. Breakfast was nice and the bar/dining area was very pleasant. Rooms are OK. We were upgraded to a executive but glad didn’t pay for it. Rooms are fine and large but not luxurious and lack ‘homeliness’. Free water is one bottle for 2 people. Boss system is very old fits the origional iPhone/pods. Bathroom large and Clean. Hotel suited what we wanted it for and was clean. Staff were pleasant.

Posted by on 14 Jan 2019

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5 out of 5

Posted by on 26 Nov 2018

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5 out of 5
Lovely friendly staff. Very helpful had a nice chat at the bar with the staff, just couldn't fall my stay there. We got there very early wasn't to get my room until about 2 but they had it ready from 10 am I was so so happy to hear this because I had an early start 😁And the shopping OMG. Would highly recommend this hotel central for everything.

Posted by on 30 Jul 2018

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Comment from Hotel Management

13 Sep 2018 by AP

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Anita Palfi Welcome Manager

5 out of 5
Ideally located for Liverpool City Centre shopping and tourist attractions-all within a 15 minute walk. Plenty of choice of bars and restaurants nearby

Posted by on 7 May 2018

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4 out of 5
Nice hotel, slept well no disturbance,excellent breakfast, but have to say food was a bit expensive I’m the restaurant but other than that nice place and will stay again

Posted by on 12 Mar 2018

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Comment from Hotel Management

14 Mar 2018 by AP

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Anita Palfi Welcome Manager

4 out of 5

Restaurant was lovely

Restaurant was good with good food breakfast was a bit manic facility's i.e. Swimming pool was nice room was basic and was very hot and stuffy at night didn't even have heating on couldn't stay there I'm summer

Posted by , from northampton on 11 Mar 2018

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Comment from Hotel Management

14 Mar 2018 by AP

Dear jodes, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Anita Palfi Welcome Manager

5 out of 5

The perfect Hotel in the heart of the city

we were there for 2 nights. the receptionists are always smiling and they were really helpful . the room was quiet comfortable and very clean . morning breakfasts are amaizing. i tried the swimming pool and the sauna as well. it was very clean and also very quiet. overall its 5*. thank you

Posted by , from London on 13 Feb 2018

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Comment from Hotel Management

18 Feb 2018 by AP

Dear Tamas, We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another pleasant journey with us. Sincerely, Anita Palfi Welcome Manager

5 out of 5

Lovely

Lovely hotel clean, modern. Right on the doorstep of lots of restaurants/bars. Had gorgeous buffet breakfast next morning would definitely recommend

Posted by , from Liverpool on 22 Jan 2018

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Comment from Hotel Management

4 Feb 2018 by Anita Palfi

Dear Lyndsey, We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another pleasant journey with us. Sincerely, Anita Palfi Welcome Manager

Property Features

Novotel Liverpool Centre offers its guests an indoor pool, a steam room, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. The business-friendly Novotel Liverpool Centre also features multilingual staff, complimentary newspapers in the lobby, and dry cleaning/laundry services. This 4-star Liverpool hotel is smoke free.

  • 1 building
  • 209 guestrooms or units
  • 11 levels
  • 80 sq. m of conference space
  • Built in 2009
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Parking

Offsite parking discounted rates available

Transport

  • Airport: Liverpool (LPL-John Lennon) (14.3 km / 8.9 mi)
  • Train station: Liverpool Central Station (0.4 km / 0.3 mi)
  • Parking:

Room Amenities

Novotel Liverpool Centre offers 209 forms of air-conditioned accommodation with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.

Ropewalks Bar and Kitchen – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a steam room and a fitness centre.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: GBP 10.00 per pet, per night, plus a deposit of GBP 10.00 per night
  • Only dogs are allowed
  • Weight limit: 22 lb
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • Service animals exempt from fees/restrictions
  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 13.95 per person (approximately)
  • Fee for in-room wired Internet: GBP 10.50 per 24-hour period (rates may vary)
  • Pet deposit: GBP 10.00 per night
  • Pet fee: GBP 10.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Liverpool Centre Hotel
  • Novotel Liverpool Centre

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).