2 Apr 2019 by Jen Corrigan - Senior Operations Assistant.
Dear Guest, Thank you for your feedback and I apologise for the issue you had with security, I will certainly investigate this. We do not have the car park access codes displayed around the building for security reasons but the codes are given upon arrival. Thank you for your feedback and we will look into this further to see if any adjustments can be made. We hope this hasn't deterred you from visiting us again and we hope to welcome you back in the future. Kind Regards, Jen Corrigan - Senior Operations Assistant.
24 Nov 2016 by Matthew
Dear Guest many thanks for your review. We do advise on the websites and confirmations that we do not operate a 24 hour reception which is the reason why we have a separate guest entrance. I am sorry that you had an issue with the telephone if you had brought this to our attention we would have looked into this for you. I am pleased that overall you enjoyed your stay and we do hope that we can welcome you back very soon. Kind regards Matthew GM
As a guest of PREMIER SUITES Liverpool, you'll find tour or ticket assistance, laundry facilities, and express check-out. Public spaces have free WiFi. The business-friendly PREMIER SUITES Liverpool also features a safe deposit box at the front desk, a television in common area, and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Liverpool apartment is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
PREMIER SUITES Liverpool offers 63 forms of accommodation with washers/dryers and laptop-compatible safes. This accommodation offers separate living rooms. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and hairdryers. This Liverpool apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a weekly basis.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open during the following times:
Check-in hours are 9 AM–9 PM Monday–Friday, 10 AM–7 PM Saturday, and 11 AM–5 PM Sundays and bank holidays. Guests planning to arrive outside these hours must contact this property in advance for check-in instructions and an access code.
This property's front desk is open during the following times:
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges the full amount at the time of booking for any same day bookings; the security deposit for same-day bookings can only be paid by credit card, and the name on the card used for incidentals must match the name on the card used for the reservation.
This property requires full amount of the reservation before arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards and cash. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless checkout are available. Each guest room is kept vacant for a minimum of 48 hours between bookings.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.