- Liked: Cleanliness, property conditions & facilities, room comfort
The reception staff, spa staff and cleaners were excellent. The room, location, food, drink and facilities were also excellent. The waiting staff were not so good. Several mistakes made, wrong orders for simple things like bringing coffee instead of tea. The bathroom door didn’t slide properly and my wife got stuck in the bathroom and the temperature control didn’t work properly so it was constantly 22 degrees and we had to sleep with the window open.